The Royal Orthopaedic Hospital NHS Foundation Trust - Birmingham

Lisa R.

Exceptional Care and Expertise at the Royal Orthopaedic Hospital

I recently underwent shoulder surgery at the Royal Orthopaedic Hospital, and I am incredibly pleased with the care and treatment I received throughout the entire process. From my initial consultation to post-surgery recovery, the experience was seamless and reassuring.

The staff were professional, compassionate, and incredibly knowledgeable. My consultant took the time to thoroughly explain the procedure, addressing all my concerns and ensuring I felt comfortable and well-informed. On the day of the surgery, the surgical team made me feel at ease, and the operation was a success with minimal discomfort. I particularly want to say a massive thank you to Deborah who cared for me before and after my surgery and went above and beyond to make me feel comfortable and provide advice. Also Martin in recovery who looked after me very well.

The hospital itself is modern and well-equipped, and the nursing team were attentive and caring throughout my stay. I was given clear guidance on my recovery plan, and the follow-up appointments have been equally positive, with excellent communication about my progress.

I was particularly anxious after my previous Gallbladder surgery at another hospital 3 years ago was so poor and I had been so concerned about this operation. But a different anesthetic method was arranged to make sure my concerns were taken care of. For this I am extremely grateful.

Thanks to the expertise of the surgeons and the outstanding support from the hospital staff, my shoulder will heal well, and I’m regaining strength and mobility. I couldn’t be more grateful for the care I received, and I highly recommend the Royal Orthopaedic Hospital to anyone in need of orthopedic care.

Denise G.

24th February.
Had a MRI this morning, receptionist was really lovely and friendly even though she was feeling poorly bless her. David and the HCA ( Amanda or Mandy) both of them were kind, respectful, caring and lovely. Please pass this praise on to all involved keep up the good work ❤️

Rachael B.

I attended 27/2 7.30am for a biopsy. I 1st want to give a shout out to the reception staff who were great. One of them was fierce, in the best possible way 😁 She quickly squashed any selfishness of individuals to protect her patients and didn't stand for any messing. My problem is with the whole "everyone arrive at 7.30" ethos. Firstly they must a rough idea of running order before the actual day!!! Everyone expects to wait but 1/2 hours is plenty. I waited 5 hours in which time I was called by 3 people. Between them they asked questions, took BP, weight etc. All of these things could have been done in one sitting with a HCA it felt like a really bad use if the staffs time and was very frustrating. When I did finally go down it was extremely efficient and went like clockwork. I will say all of the staff were delightful.

Dar M. F.

If would able to give more than 5 willing to give absolutely outstanding service especially pre assessment clinic all stuff is really good and cooperative cleaning and punctuality is on high rating especially when NHS is not as good they are still doing there work on high quality

Rob B.

I received excellent care from all the staff and the surgeons involved in my CI/C2 meningoma removal. They were all wonderful and highly professional. I could not have asked for better treatment, so a HUGE thank you to all of them. I am recovering well.
A special thank you to Mr Hassan, Mr Rehousek, Mr Tailor and all the other staff who took care of me.- Juliet.

Y S.

Waited over 1 year to see spinal consultant who saw me for less than 3 mins. He was so can't be bothered and said to me and what can I do for you. Didn't even open my file. I'm still in agony writing this and my pain drove me to writing this review. He said will get the ball rolling for physio and that's it.

john C.

A wonderful Hospital. Treatment and care are second to none. I have had major back surgery, total knee replacements, and several other procedures done here. Thank you so much R O H. Keep up the good work.

Emma

Just had my 3rd Spinal operation here. All the staff work so, so hard and do not stop. Every member of staff who I've been in contact with have been wonderful. A special mention to my consultant Petr Rehousek and his Co -
pilot! Demetri. They are both fantastic 👏 Thank you for making me feel better and i can now get my life back on track again ❤️ Mike in the recovery ward, thank you for our chat about Filipino food! 😆 and Jas on the day shift, Ward 1.You make the best cuppa ever! 👍🏻 xx
I would highly recommend anyone to stay here. You are 💯 well looked after.