Hollybush Medical Centre - Birmingham

James M.

Modality appointment for Ultrasound scan.

After seeing some of these reviews I was pretty nervous when attending my appointment.

My appointment was for 17:10, I got there in plenty of time due to the reviews saying there were limited parking spaces but I managed to park straight away.

The waiting room was warm, bright and airy.

The reception staff were lovely and welcoming.

I only had to wait around 10 - 15 minutes but this was due to me being there early for my appointment. I was seen and out before my appointment time.

The radiographer and nurse were both friendly and professional. They explained everything to me and took every step possible to maintain my dignity.

Overall experience was great.

Shahin H.

I went this morning and was seen by Eric and Angelina very lovely. Eric showed care and was very courteous. Eric should be given a promotion. My first visit great job Eric

Sandra A. A.

Very unprofessional in the reception and waiting room. No privacy, dignity or respect. Private health care is horrible.

Paul H.

Tuesday 4th July 2023 9:30am.
It was the first, and hopefully the last, time I've been to the Hollybush Medical centre.
There is inadequate car parking, I don't mind walking, but there was nowhere close to park on the road either.
However, I did get a spot after driving around for a bit.
It was a bit confusing at the reception, the first window is not used and the second window is in the waiting room around a corner.
I was asked if I was there for a scan, my name and was told to take a seat.
20 mins after my appointment time I was called in for my scan.
The room the scan was performed in however was, in my opinion not fit for purpose.
It was cluttered and dingey, with cob webs on the ceiling, which I noticed as I had to lie on my back for the scan.
When I'd finished I went to use to feedback monitor as requested by numerous posters, but was told it wasn't working.
Overall, a very poor experience.

Jannath X.

These people give repeat letters for NO REASON. Wasted my time AND money. Please for the sake of humanity, quit your jobs and give it to people more deserving and professional. AVOID this place at all costs

Manuel M.

Come in for a scan, really friedly staff, no waiting time either. The place was in very decent condition specialy since its a building from 1990.

Anna H.

First visit there , quite shocked.
1. Waiting room had broken chairs,
2. Rubbish on the floor, filthy carpet
3. A small bathroom size bin with a large size bin liner flowing onto the floor in the waitingroom.
4. Toilet seat dangerously broken,
5. Curtain for privacy in scanning room goes around the radiographer not the patient so the ' provided chaperone can see all'
6. I was given the size of a 1 piece kitchen roll to wipe the gel off my stomach.
7. I went to put it in the bin (normal house bin, not steralized containers), but it was broken so you couldn't lift the lid.

Makes you so thankful for the NHS and the nurses who genuinely care for you.

Ryan B.

Absolute disgrace, I rang for 14 minutes before I was cut off! So I called back again and was eventually graced with an answer after around 12 minutes of it ringing out. Then after asking for an appointment to see the doctor I was told the earliest this could happen is February 18th Absolute joke this place is I dont know how it's still in business. Avoid at all costs. I will be moving surgeries.