Worcester City Inpatient Unit - Worcester

Tobias T.

My mother was admitted into this place for rehab after treatment for a urinary tract infection at the Worcester Royal Hospital. She remained there for almost three weeks (during the pandemic) and my family and I were unable to visit her. although we called daily by phone, much of the time we could not get through, when we did we were informed that our mother was eating well and her vital signs were good. When I finally did manage to visit my mother I was suddenly informed on the phone by a Dr Harris that my mother was at end of life. I was astonished, horrified, shocked and asked why? How is that possible? I was told sometimes these things just happen. That to me was not an acceptable or considered medical explanation! My mother complained to me about her treatment when I visited her that same day, she wanted to leave and go home, she was distressed, angry and frustrated. She had a huge water blister on her foot and sores on her bottom. I asked for my mother to be discharged, but I was prevented from taking her home until a hospital bed could be set up at her house, in that time my mother's health continued to decline, it was deeply upsetting to her and for our family, despite the fact that she said she wanted to walk and my mother promised me that she would not give up; a conversation that we recorded (she was physically fit and well before the UTI and exercised regularly at home with me, doing squats and weights three times a week, I am a qualified personal trainer). Tragically on her return home my mother was no longer conscious and I was told by Dr Harris not to give her water (basically she instructed me to kill my own mother without reason) and a Respect form had been written that attempted to prevent me from sending her back to the hospital, because it would be 'pointless' (as stated on their form) to do so. Fortunately the doctor visited and called the hospital, paramedics were sent over and overruled the rehab centre Respect form and my mother was taken back to Worcester Royal Hospital and placed in intensive care, where she was given a fifty fifty chance of survival, there was still hope, despite the Rehab centre's attempt to block further medical intervention. However the delay in returning her to hospital proved fatal in my opinion and my mother died from dehydration and pneumonia. I strongly suspect this was due to three weeks of my mother lying on her back at this rehab hospital, her autopsy showed no other illness or disease, nothing terminal, understandable as only three weeks before she was still doing squats and walking without issue! I have become very mentally unwell because of this horrendous and appalling experience and intend to take this matter further when I am fully recovered, action will be taken. My mother was a good hearted, kind and generous human being and her life should never have been disregarded and devalued in what I strongly believe was such a callous and uncompassionate approach to her care. No one should watch their mother die in such a manner. My mother is greatly missed by her friends and family. She was a wonderful support to all of us. Personally I miss her humour, hugs, conversation, tea in her garden, our day trips out and the walks we took together on the Malverns (she loved to see the bluebells on the Hills in Spring). Recent happy memories that are often too upsetting to think about. So sorry mum, wish I'd brought you straight home from hospital. Love you always.

Dean P.

The most rude inconsiderate place you could imagine. And this is the NHS I think they don’t understand the word service is in the title. Disgraceful avoid if you possibly can

Michael H.

Really helped my Uncle out. The service was great and the meals were too. Shame you only stay for a short period.

sharon D.

Very nice place

Michelle B.

Bianca C.

Kyrillos I.

Alan B.