Wombwell Hall Care Home - Belmont Healthcare - Gravesend

Address: Wombwell Gardens, Northfleet, Gravesend DA11 8BL.
Phone: 01474569699.
Website: belmonthealthcare.co.uk
Specialties: Retirement home.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible seating, Wheelchair-accessible toilet.
Opinions: This company has 25 reviews on Google My Business.
Average opinion: 3.5/5.

📌 Location of Wombwell Hall Care Home - Belmont Healthcare

☎️01474569699

⏰ Open Hours of Wombwell Hall Care Home - Belmont Healthcare

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Overview of Wombwell Hall Care Home - Belmont Healthcare

Located at Wombwell Gardens, Northfleet, Gravesend DA11 8BL, Wombwell Hall Care Home is a dedicated retirement home that offers a comfortable living environment for seniors. With a phone number 01474569699 readily available, potential residents and their families can easily reach out for more information or to arrange a visit.

Facilities and Specialties

This care home specializes in providing retirement home services. One of its standout features is its commitment to accessibility, ensuring that residents and visitors of all mobility levels can navigate the premises with ease. The care home boasts a wheelchair-accessible car park, wheelchair-accessible entrance, seating in accessible areas, and even wheelchair-accessible toilets. These thoughtful amenities underscore the home's dedication to inclusivity and comfort for its residents.

Important Points of Interest

Wombwell Hall Care Home stands out not only for its accessibility features but also for its responsive approach to individual needs. The home's address and contact details are easily accessible online, allowing prospective residents to gather information conveniently. The inclusion of a wheelchair-friendly environment is a significant highlight, making it an appealing option for those requiring special care accommodations.

Opinions and Reviews

Despite having a "needs improvement" rating from the Care Quality Commission (CQC), the care home has garnered positive feedback from those who have experienced its services. Reviews suggest that the care provided is compassionate and professional, with staff members like Tracey demonstrating exceptional comfort and support to residents and their families during vulnerable times. This indicates that while the home may have areas for enhancement, the quality of care and the personal touch provided are noteworthy.

Recommendation

For anyone considering a retirement home or looking to support an elderly loved one in need of senior care, Wombwell Hall Care Home - Belmont Healthcare presents a promising option. Its commitment to accessibility and the warmth of its staff, as reflected in the reviews, makes it a place where seniors can feel cared for and comfortable. To learn more or to arrange a visit, we highly recommend exploring their website belmonthealthcare.co.uk. Here, you'll find comprehensive details about the services offered, along with further testimonials and information to help you make an informed decision. Don't let the CQC rating deter you; the personal experiences of past residents and their families speak volumes about the care and support provided at Wombwell Hall.

This summary encapsulates the essence of Wombwell Hall Care Home, highlighting its key features, accessibility, and the warm reception it offers, complemented by the positive feedback from its residents and visitors. It encourages potential clients to consider reaching out through their website for more detailed information.

👍 Reviews of Wombwell Hall Care Home - Belmont Healthcare

Wombwell Hall Care Home - Belmont Healthcare - Gravesend

Alli S.

4/5

Don't be put off by the fact that this place has a "needs improvement" CQC rating.
Micawber house may have needed a little tarting up but the staff there were amazing with us when my dad was taken there as a hospice place was unavailable.
Dad's nurse Tracey, couldn't have been more comforting and professional, this allowed us to feel safe in the knowledge that Dad was being cared for in his last few days. Thanks to all at Micawber house.
Alli and Gail.

Margaret E.

4/5

Mum was in step down care from hospital.
She was there for about a month and due to family obligations I only visited 3 times.
Ist visit was fine but the meal I saw was absolutely tiny ( maybe it was what my mum chose but she couldn't remember).
2nd visited there was a spillage of tea and water on the floor which I cleaned up. Her food table was dirty but no food was on it.
Her bedding was urine soaked.
3rd visit room was clean but bedding still wet.
Also my mum kept raising the head of the bed so she was slumped in a heap at the foot of the bed. I never saw her sit in the chair. She never visited the lounge by choice.
I am absolutely sure the staff do their very best at what is really a thankless task.
My mum is home now and is demanding and rude but only to me ( she lives with me).
You guys do a fantastic jobs despite my observations.
Thank you

Helen P.

5/5

You looked after my Mum for only a week but i cant thank you enough for the support you gave her and us family members. The Pickwick staff were amazing and allowed us the time to be with Mum and went above and beyond allowing for Mum’s needs. I will forever be grateful to the staff for their compassion, kindness, helpfulness and their acceptance of us family members who were there 24/7 and probably being a nuisance at times. Thank you Pickwick staff X

Gill R.

5/5

I recently spent a week at Wombwell Hall for respite. My stay was in Weller house and the care, kindness and compassion shown to me was excellent. The staff went to no end of trouble to meet my needs. This was my first experience of respite away from my own home and overall the experience for me and my family was extremely positive. Thanks to Hayley, Pat, Wene and all the staff.
Mark Randall & family.

Pauline S.

2/5

This is my 2nd bad review in 2 days
.I was under the impression that your stuff was personal to you I was seriously mistaken. One of my bags was tipped out and when I asked why she just laughed at me.now

I can't reach the stuff that was in the bag.i believe it is personal and should remain so. Also tea tonight needed sorting out j ust had 1

round of sandwiches. I don't eat sandwiches so I suppose I just have to go without.i shall be glad when I'm discharged as its unbearable here.

ann M.

5/5

I have been very very impressed with the care my dad has received since being at Wombwell hall care home even he has said he is happier than he thought he would be would highly recommend the home to anyone the staff have made us all feel at home and part of an external family we love seeing dad happy xx ❤️

Penny G.

5/5

Pickwick
You were a sympathetic, helpful ear to guide us through mums care with you.
You showed great dignity and respect, you were supportive kind and understanding.
The care mum and us as a family received from the start to the end of her life was truly amazing.
A big thankyou from all of ivy Kings family 💖

Gem

5/5

They are looking after my dad great

Dad is happy here

My only fault so far is it took 7 days to receive the results for his urine test. This resulted in his slight decline in mind.