Winterton Medical Practice - Scunthorpe

Address: Manlake Ave, Winterton, Scunthorpe DN15 9TA, United Kingdom.
Phone: 1724732202.
Website: wintertonmedicalpractice.nhs.uk.
Specialties: Medical clinic, Doctor.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible restroom, Restroom.
Opinions: This company has 42 reviews on Google My Business.
Average opinion: 2.3/5.

Location of Winterton Medical Practice

1724732202

Winterton Medical Practice, located at Manlake Ave, Winterton, Scunthorpe DN15 9TA, United Kingdom, is a well-established medical clinic with a primary focus on providing quality healthcare services to the local community. With a phone number of 1724732202, interested individuals can easily make inquiries or schedule appointments.

This medical practice boasts a team of dedicated and experienced healthcare professionals, whose top priority is the well-being of their patients. The clinic offers a wide range of services, making it a one-stop-shop for all primary care needs. Among the services provided are general medical consultations, vaccinations, and health screenings.

One of the key features of Winterton Medical Practice is its accessibility. The facility is designed with wheelchair users in mind, offering a wheelchair-accessible entrance, parking lot, and restroom. This ensures that all patients, regardless of their mobility, can access the clinic and receive the care they need.

In terms of its online presence, Winterton Medical Practice has a user-friendly website located at wintertonmedicalpractice.nhs.uk. The website offers a wealth of information about the clinic, its services, and the healthcare team. It also includes useful resources such as online appointment booking and prescription requests, making it easy for patients to manage their healthcare needs.

When it comes to patient feedback, Winterton Medical Practice has received a total of 42 reviews on Google My Business. While the average opinion of 2.3/5 may seem low, it is important to note that every individual's healthcare experience is unique. Some reviewers may have had exceptional experiences, while others may have faced challenges. Nevertheless, the clinic remains committed to providing the best possible care to all patients.

Reviews of Winterton Medical Practice

Stuart Delves

5/5

I was very impressed with the speed and professionalism of the service. From registering with the practice and submitting the Klinik request- I was contacted in less than a day and had a telephone appointment later that morning. The receptionist was very friendly and helpful. Very impressed with the service as a whole- thank you.

William Hobson

1/5

What is the use of having a 24 booking service by phone, when you can not access it when out of hours. Between 1 and 2 pm. It just rings and rings and rings. No answer. The same at night time. Should be changed to say when we can be bothered to answer it. Or switch the machine on.
Secondly haveing to wait over 5 weeks for an appointment to see the doctor. This is unacceptable. While sitting in the surgery waiting for my partner, there was no one at the reception and the phone was not ringing. So I rang to be told I was number 6 in the queue. When a person came back she was just sitting there looking at a screen while my number went down to 1 after 11 mins. This person did not answer the phone once and gave advice to 1 person at the counter, and had a conversation with a fellow colleague while I was ringing. This practice is a joke.

Enid Isherwood

5/5

I had reason to make an emergency appointment as visitor. The young lady on reception was very helpful and the health care professional was equally kind and extremely proficient. Thank you, my faith in the NHS has been restored.

Ralph Keeton

1/5

Why do they not order monthly medical supplies on time? Why do I have to order them every month direct from the supplier? Why are my supplies always late or forgotten?

It's Donna

1/5

Terrible, incompetent reception staff. Practice is about 10 years out of date. The woman who has worked there for years, with the annoying loud voice.
I had been with them for about 13 years - last November - had to live temporary at my Mums 25 miles away, I have a repeat prescription ., I left a voice mail on the Repeat Phone System, on the 28th December 2023
I went to Boots pharmacy in the area where I was living, to sign up to receive my medication, which they should automatically do from the pharmacy at Winterton.
The first time my medication was still at Winterton, fair enough, the communication may of over lapped, 2nd time, Boots said that they were nominated , so I should of received my prescription there - no prescription had been issued.
I rang Winterton to explain what was happening, the receptionist, first said, that they didn't nominate other pharmacies, when Boots was there in black and white on my physical prescription, then said, they had received the answer machine message, on the 28th Dec - but the pharmacy had told me they had nothing down , only from October., then she continued to say that they needed a "form" from Boots for them to release the prescription - Boots had no idea what she meant, by this time, I have had no medication for 3 weeks.- and have paid for 2 months worth Direct Debit.
So, I have now registered with the Drs where I am living - they sent me a text this morning, to say my prescription was ready, it took 4 hours from the text to me picking it up, it was that fast.
Winterton normally takes 5 days, when the pharmacy is literally in the same building.
The receptionist should be sacked.

Chris Adams

5/5

Despite me making a mistake regarding my address the receptionist was 100% friendly and helpful. Remember these poor people must get endless flak over things that are largely out their control. Went above and beyond even getting me an appointment there and then regarding my referral.

tony fudge

1/5

Do not understand or are able to cope or show any respect to patients with mental health issues.

Make judgements and decisions without meeting patient or accessing detailed records before fobbing you off over phone .

Left surgery after receptionist VB being obnoxious and leaving code 9 entry’s on my patient portal . Terrible & sly

Spear Entity

1/5

Had a phone appointment, they were about 15 minutes late calling me.

Rang for about 5 seconds before hanging up then sending me a text saying I missed my appointment (: