Wimpole Street Consulting Rooms and Diagnostic Centre - London

Wimpole Street Consulting Rooms and Diagnostic Centre

Located at 77-79 Wimpole St, London W1G 9RU, United Kingdom, Wimpole Street Consulting Rooms and Diagnostic Centre is a prominent medical facility known for its exceptional services in the heart of London. With a phone number of 203 553 9648, this center offers easy access to healthcare services for those in need.

Specialties and Services

Specializing in hospital services and medical diagnostic imaging, the center offers a wide range of diagnostic tests and treatments. It is well-equipped with state-of-the-art technology, ensuring patients receive the highest quality of care. The center also prides itself on its wheelchair accessible entrance, making it convenient for those with disabilities to access the services.

Website and Reviews

For more information, visit their website at guysandstthomasspecialistcare.co.uk. The center has received 27 reviews on Google My Business, with an average rating of 3.2/5. Many patients have praised the friendly and professional staff, as well as the immaculate building and equipment.

One patient mentioned attending the center for a CT scan and lung function tests and found the staff to be friendly and professional. They appreciated the care and speed with which their tests were completed. Another patient noted the staff's friendliness and professionalism, while acknowledging that the room facilities were just okay. They did, however, struggle with the free Wi-Fi and the TV, which did not work during their stay. Despite these minor issues, the patient felt at ease during their time at the center.

Recommendation

If you are looking for a reliable and accessible medical facility in London, Wimpole Street Consulting Rooms and Diagnostic Centre is a great choice. With a variety of services offered and a convenient location, this center is well-equipped to meet your medical needs. For more information or to schedule an appointment, visit their website or contact them directly at 203 553 9648.

Don't hesitate to reach out to Wimpole Street Consulting Rooms and Diagnostic Centre and take the first step towards better health today

👍 Reviews of Wimpole Street Consulting Rooms and Diagnostic Centre

Max P.

5/5

Attended for a CT Scan and Lung Function tests. Staff were friendly and professional. Building and equipment were immaculate and my tests were completed with both care and speed. Excellent.

MelB T.

4/5

The staff were really friendly, professional and were there when you needed them. The room facilities were ok, l struggled with the free Wi-Fi and the TV never worked but overall it was a nice place. I felt at ease during my time. Very nice

Rami C.

1/5

Doctor rocked up 1 hour late to the appointment and behaved unprofessionally. I could have gone to the NHS for delays like that and they would have done a more professional job. I’m not going to publicly humiliate him by naming him, but staff at the clinic will know who he is. The rest of the staff, including the receptionists, Vera, the healthcare assistant and the coffee lady were helpful and did a decent job. Because of the doctor though, I won’t be returning to this facility again. First impressions are everything.

Juliana N.

1/5

I wish I could give 0 stars.
I have NEVER been so neglected and stressed in my whole life.
I spent over £700 for a consultation and 3 simple tests that took over a month for me to have the results back. I was only able to have my results when I threatened to seek legal action. I called the nurse Rebecca Fallon over 20 times and couldn't get in touch with her.
After I mention the legal action, they even offered me a free consultation by phone, which the Mr. Diab (the doctor) didn't show up.
It's been almost two months that I had my first consultation and I still haven't been able to get a treatment for what I needed.
Extremely dissatisfied and they have shown no interest on my health. They treated me well while I was having the consultation - which I hadn't paid yet, but as soon as I paid and left the clinic, I had ZERO assistance.
If you don't want to get stressed, don't go to this clinic.

Murphy C.

3/5

It was fairly unsettling when attending for Cardiology appointment today . Chaotic scenes at reception , due an incident , raised voices & confusion in an enclosed area did not give confidence & wasted valuable time . Reception is a small area when such events happen , it’s of course very difficult . Then rushed through appointment . Did not feel remotely valued as a patient of Consultant, more of an inconvenience , unable discuss concerns adequately . Poor communication skills from a Team member were unfortunate, though to be fair, once I pointed out the problem , situation improved. Had to be my own advocate . My consultant had information on my file which was not accurate which I had to correct , such record keeping does not instil confidence . Overall , not a great experience

marian R.

1/5

Had my first appointment today for respiratory issues , seeing Prof. Loebinger .
I paid £300.00 for 25 minutes time basic consultation that I could simply hade it on my GP Surgery for free and in top of that he suggested to see a different specialist for the second investigation in the same hospital , different day , different appointment that will cost me another £300.00 at least and this it’s only to interview me second time by someone else, i rather call this interview than appointment.
I am totally disappointed after the experience I had today .

Janelle L.

5/5

I had the most wonderful experience. The staff were so welcoming and went over the top to make me feel comfortable. There were 2 people on reception and one lady to sit me down and offer me coffee (so 3 staff total). the waiting room was immaculate and very relaxing. I was then taken to imaging where I was sat down and they explained the procedure and walked me through the paperwork. The lady was so friendly and knowledgable. Then she took me to a changing room then to the imaging room. She explained everything to me, I felt calm and knew exactly what was going on. During my MRI I was kept informed of what was going on through the speaker by the person in the next room and I felt at ease and relaxed the entire time. I had music of my choice to listen to, and a strategically placed mirror to see what was going on in the room so I didn't feel claustrophobic! The entire team were super friendly and made me feel at ease. When my husband arrived he was treated with the upmost respect, offered coffee and a seat and was kept informed of my timing. Literally, this might be the best hospital in the world, and honestly, more like a spa then a hospital. I cannot recommend RB&HH enough! 5 star and more! Thanks for taking care of me.

krasna

1/5

I visited the practice on Wimpole street and unfortunately my experience was extremely poor. I have received better and more efficient care on the NHS. The specialist consultant I saw was extremely thorough and I have no complaints whatsoever about him however the whole experience in trying to book and secure an appointment was shambolic. It took them about 3 days to acknowledge my email request which is completely unacceptable when you are paying this much money. I had to chase and send 3 emails before finally someone responded. Impossible to get though on the phone. I then sent a screenshot of an ECG report and they responded asking if I can send through a PDF version which I did. Radio silence again, no acknowledgement whatsoever. Finally someone responded with an acknowledgement. No communication was sent before the appointment which I find rather strange since Bupa always send you a reminder. On the day of the appointment while waiting at the reception, no one approached me or offered me any refreshments even though the place was heaving with staff. This is the difference between paying hundreds of pounds- you expect to be offered these things. Perhaps I didn't look like a typical patient (not old or male)which is why I was ignored? Never judge a book by its cover, just because someone doesn't look sick doesn't mean they are not. During my consultation, the specialist told me that the full copy of my report was never forwarded to him which is astonishing since you are dealing with people's health. The administration is completely utterly useless. When paying for private care this is not an admin error which should ever occur.
Lastly... When leaving and making payment I noticed another lady waiting at reception with her husband. She was told by the guy on reception that due to their Covid policy, her husband has to leave the building and wait outside. The lady had a hearing aid and was partially deaf. I'm astonished that she was not allowed to be accompanied?! Surely this is disability discrimination? If you are disabled, you are entitled to have a chaperone. The whole thing is totally insensitive and shambolic!