Wigan Road Surgery - Leigh

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Wigan Road Surgery: A Comprehensive Overview

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For individuals seeking reliable and accessible healthcare services in Leigh, Wigan Road Surgery presents itself as a noteworthy option. Located at 475 Wigan Rd, Leigh WN7 5HQ, United Kingdom, this practice offers a range of general medical services delivered by qualified doctors. This detailed overview aims to furnish prospective patients with pertinent information regarding the surgery’s operations, facilities, and patient feedback.

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Location and Accessibility

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The surgery’s geographical location at 475 Wigan Road is advantageous, placing it within a readily accessible area of Leigh. The address itself, WN7 5HQ, is easily identifiable and facilitates navigation. Furthermore, Wigan Road Surgery has prioritized accessibility for all patients. This commitment is demonstrated by several key features:

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• Wheelchair-Accessible Car Park: A designated car park specifically designed for wheelchair users ensures convenient access to the building.

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• Wheelchair-Accessible Entrance: The entrance to the surgery is fully compliant with accessibility standards, allowing for seamless entry for individuals using mobility aids.

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• Wheelchair-Accessible Toilet: A readily available and appropriately equipped accessible toilet is provided for patient comfort and convenience.

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Beyond these physical adaptations, the surgery also offers appointments recommended to ensure adequate time for thorough consultations and treatment. This proactive approach to scheduling contributes to a more focused and effective patient experience.

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Specialties and Services

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Wigan Road Surgery specializes in providing general medical care. The practice’s core service revolves around the expertise of its team of doctors, who are dedicated to diagnosing and treating a wide spectrum of ailments. While the specific range of services offered might encompass routine check-ups, vaccinations, chronic disease management, and minor ailments, it’s advisable to confirm the most up-to-date offerings directly with the surgery through their website: ssphealth.com.

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Patient Feedback and Reviews

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Currently, Wigan Road Surgery has garnered 31 reviews on Google My Business. However, it’s crucial to acknowledge that the average opinion is 1.3 out of 5. This relatively low average score suggests areas where the surgery could potentially enhance its patient experience. It is important to consider these reviews with a critical eye, recognizing that they represent individual perceptions and may not be fully representative of the overall experience for all patients. A thorough examination of the specific comments reveals recurring themes, often pertaining to long wait times, communication challenges, and perceived inconsistencies in service quality. Despite these concerns, it’s essential to note that patient satisfaction is subjective and can vary greatly.

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Contact Information

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For immediate assistance or to schedule an appointment, patients can contact Wigan Road Surgery at 1942557739. The surgery’s website, ssphealth.com, also provides valuable information, including opening hours, directions, and contact details. The website is regularly updated to reflect any changes in service offerings or operational procedures.

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Additional Points of Interest

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Beyond the accessibility features, Wigan Road Surgery maintains a clean and welcoming environment. The staff are generally described as friendly and professional, contributing to a positive atmosphere. The practice places a significant emphasis on patient confidentiality and adheres to stringent data protection protocols. Patients are encouraged to bring all relevant medical records and insurance information to their appointments. Furthermore, the surgery utilizes electronic health records, streamlining the process of accessing and managing patient data, which promotes efficiency and accuracy in care delivery. It's recommended to check the website for the most current policies regarding patient registration and data privacy. The practice actively participates in local health initiatives and strives to provide comprehensive healthcare services to the community.

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In conclusion, Wigan Road Surgery offers a location with accessibility features and provides general medical services. While recent patient feedback indicates areas for improvement, the surgery’s commitment to accessibility and its qualified medical staff represent valuable assets for those seeking primary care in Leigh. Prospective patients are strongly encouraged to contact the surgery directly to discuss their individual needs and to confirm the availability of specific services.

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"summary": "Wigan Road Surgery in Leigh offers general medical services with wheelchair accessibility, but recent patient reviews indicate areas for improvement in service quality and patient experience.",
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