Widdrington Surgery - Morpeth

Stephen B.

Haven't been able to see a doctor in the nearly two years we have been registered here. The 8:00 am phone queue is ridiculous. Support staff and practice nurses are doing their best but practice management is woeful.

Lauren T.

Attended Widdrington surgery today for my cervical screening and would like to say a big thank you to Yvonne for putting me at ease and making me feel comfortable throughout the appointment.
Great experience when I rang to book my appointment and I was offered a good choice of days and times ⭐️⭐️⭐️⭐️⭐️

sarah W.

This is an update to my previous review which I made over 2 years ago. I then had a positive experience. In the past I have always been able to see the Doctor Ive seen since he took over the practice years ago. Sadly, no more of that to be had. You receive a phone call from who ever they say and only at a time when they say so!

I complained about the service today and received a phone call from the practice manger. In the most condescending manner she basically inferred that my complaint was nothing more than my fault for not knowing what I would like to see happen going forward to make things all better. If I couldn't say what I wanted from them to improve their service then how very dare I complain - I'm sure there is logic in there somewhere but from a patients point of view I just wanted to be treat as an individual and given the correct medical advice at the time of my faceless phone call with a Doctor who didn't know anything about me - and didn't really care either..
I'm not going to spend any more time over this, Ive left this review which is personal to me about my experience and how let down I feel from a surgery where Ive been a patient longer than most of the admin staff and doctors in it. Ive now completed a form to join Lynemouth surgery where the majority of my friends and family are registered. This in itself should tell me that I'm doing the right thing.

Elina V. T.

Been in the village for two years and I have to say that the surgery is a waste of time and space. Never mind grown up appointments,but kids have no chance of getting better,no chance of getting seen and examined!!

Michelle O.

Fantastic surgery. Every interaction with the doctors has been supportive and caring. Nurses lovely and reception very warm and helpful. Thank you.

Our S.

This is a very clean and tidy surgery they have very friendly staff who are willing to help. Even during this Covid-19 pandemic they are doing a huge amount of work to keep everyone safe whilst effective. There is a pharmacy here which is perfect for collecting prescriptions with friendly and helpful staff. There is also an opticians here but I believe they work independently from the surgery. There are wide doors for wheelchairs and electronic door openings to access this building with no steps making it suitable for wheelchair access. At this surgery there is adequate parking with Disabled bays at the front of the building. Would recommend this surgery. Currently they have a system for the Covid-19 with a 1 person in the pharmacy at the time. Appointments are handled in a different way now to with going into the back of the surgery once you have notified them.of you're arrival.

Rexie F.

Over the years the doctors, nurses and other staff of Widdrington Surgery have looked after my family with care and understanding. Reception staff are polite and helpful. Our children who are now grown up and living out of the area cannot understand why their new services are poor in comparison.

Kay G.

The doctors here are so rude. Their attitude is absolutely disgusting and I'm sick of them messing up my referrals, meds, plans ...etc. I just wish the doctors could be helpful and polite and well mannered instead of telling me there's an issue then not doing anything to help.
If I could give this place zero stars I would . The wellway surgery is WAY better.