Whitewater Pharmacy - Hook

Whitewater Pharmacy - Your Trusted Local Pharmacy in Hook, UK

Whitewater Pharmacy, located at Reading Rd, Hook RG27 9ED, United Kingdom, is a well-established pharmacy that has been serving the local community for many years. With a strong focus on providing top-notch pharmaceutical services and personalized care to their patients, Whitewater Pharmacy has earned a solid reputation in the area.

One of the key features of Whitewater Pharmacy is their commitment to offering a wide range of services to cater to the diverse needs of their customers. In addition to their core pharmacy services, they also provide travel clinic services, ensuring that travelers are well-prepared and protected before embarking on their journeys.

The pharmacy is conveniently accessible, with wheelchair-friendly facilities, including a wheelchair-accessible car park and entrance. They also accept various payment methods, such as credit cards, debit cards, and NFC mobile payments, making it easy for customers to pay for their purchases.

Whitewater Pharmacy understands the importance of providing quick and efficient service, which is why they offer delivery and in-store pick-up options. This allows customers to choose the most convenient method for them to receive their medications and other pharmacy products.

Specialties and Additional Services

With a specialization in pharmacy and travel clinic services, Whitewater Pharmacy stands out from other pharmacies in the area. Their knowledgeable and friendly staff are always ready to assist customers with any questions or concerns they may have. Whether it's finding the right medication for a specific condition or providing advice on travel-related health issues, the staff at Whitewater Pharmacy are well-equipped to help.

The pharmacy's late operating hours have been a significant advantage for many customers who have found themselves in need of medication outside regular business hours. This flexibility has earned them praise and appreciation from the local community.

Customer Opinions and Reviews

Whitewater Pharmacy has received a total of 49 reviews on Google My Business, with an average rating of 3.6 out of 5 stars. Customers have praised the pharmacy for its friendly, helpful, and knowledgeable staff who are always willing to discuss and recommend the best products for each individual case. The efficient service and willingness to assist have been highlighted as key factors contributing to the pharmacy's positive reviews.

One customer mentioned, 'Very friendly, helpful, and knowledgeable staff. They are happy to discuss and recommend the best products in each case. They are open late and this has helped us out on numerous occasions.' Another reviewer noted, 'Excellent service. Friendly staff. Always willing to help. Fast efficient prescriptions.' These testimonials underscore the pharmacy's commitment to providing exceptional care and service to its customers.

In conclusion, Whitewater Pharmacy is a reliable and customer-centric pharmacy in Hook, UK. With their wide range of services, friendly staff, and convenient location, they have established themselves as a preferred choice for many locals in need of pharmaceutical care and advice. Whether you require regular medication, travel clinic services, or simply have questions about your health, Whitewater Pharmacy is dedicated to providing the support and assistance you need.

Address: Reading Rd, Hook RG27 9ED, United Kingdom.
Phone: 1256760699
Website: whitewaterpharmacy.co.uk

👍 Reviews of Whitewater Pharmacy

Paul T.

5/5

Very friendly, helpful and knowledgeable staff. They are happy to discuss and recommend the best products in each case. They are open late and this has helped us out on numerous occasions.

Kelly W.

5/5

Excellent service. Friendly staff. Always willing to help. Fast efficient prescriptions.

Sally R.

5/5

Such helpful and welcoming staff, the pharmacist Mohammed takes the time to stop what he’s doing to talk and explain things to you, and as well as making you feel welcome, he is incredibly informative and helpful. We are lucky to have this pharmacy in Hook, well stocked and doing a great job at advising people when doctors appointments are so hard to get. Lovely customer service all round 😊

Claire D.

5/5

What a gem this man is, always gets problems solved quickly and efficiently! Other pharmacy's should take note!

Sadie W.

5/5

This is an excellent pharmacy. They always do my repeat prescriptions promptly. Opening hours are excellent. The pharmacist is charming and very helpful and knowledgeable. He has hel

Nick M.

5/5

I found the vibe of this pharmacy to be very positive, the pharmacist was very pleasant to me, and there was a nice collegiality among the staff while I was waiting. I note there are some harsh critiques of the service on here, and certainly it must be upsetting to have an error in your prescription. However, I'm rooting for this place to succeed.

Galin L.

5/5

What a find! The pharmacist does a walk in service for menopause consultancy. It was a fraction of the price of a private clinic and he was very patient and thorough. I will be using this place going forward

Libby F.

1/5

Until recently I was very satisfied with the service from the pharmacy. I have my medication delivered due to how much difficulty I have getting to the pharmacy. This has always been very good with my medication (required to keep me alive) being delivered within a couple of days.

I have recently been very poorly and my sister called in for me last week to order my repeat prescription. She was told they'd be with me in 2 days.

A week later they'd still not arrived so I called myself and after being told I'd have to wait while the person who picked up the call finished what they were doing I was questioned rather rudely about my requirement to have my medication delivered 'Can't someone come and pick it up?' No... that's why I ask for it to be delivered. I was then berated about the last time they'd tried to deliver for not being in to answer the door (I live alone and was in hospital at the time).

So, 10 days after requesting my medication it still hasn't arrived. It's now Saturday and I am going away very early Monday morning so if I want to be able to take my (again, life preserving) medication, I will be required to pay for a taxi (I live on disability benefits on a very tight budget) to do so.

I am lucky in that I do have options available to me, I can pick up a phone or order a taxi if there's no other option. I feel sorry for older people who are perhaps left with this kind of service with no ability to do anything about it.