Whitecliff Surgery - Blandford Forum

Whitecliff Surgery is a medical clinic located in Blandford Forum, United Kingdom. The clinic can be easily found at Whitecliff Mill St, DT11 7BH. If you need to contact them, you can use their telephone number, 1258452501. Additionally, you can visit their website, theblandfordgrouppractice.co.uk, for more information.

Whitecliff Surgery offers various medical services, making it an excellent choice for those seeking comprehensive healthcare. One of the standout features of this clinic is its accessibility. The clinic has a wheelchair-accessible car park, wheelchair-accessible entrance, and wheelchair-accessible toilet, making it easy for people with disabilities to access their services. They also have regular toilets and accept new patients, making it an ideal option for those looking for a new primary care provider.

According to Google My Business, Whitecliff Surgery has received 34 reviews with an average rating of 3/5. While some reviewers have praised the clinic's staff and services, others have pointed out areas for improvement. However, it's essential to remember that everyone's healthcare needs and experiences are different, so it's always best to visit the clinic and form your own opinion.

If you're looking for a medical clinic in Blandford Forum, Whitecliff Surgery is an excellent choice. With its convenient location, accessibility features, and comprehensive medical services, it's an ideal option for those seeking quality healthcare. Plus, their website is a valuable resource for learning more about the clinic, its staff, and the services they offer.

Reviews of Whitecliff Surgery

IAN SHERWOOD

1/5

I left this surgery about 3 years ago because I was fed up with their shoddy treatment of myself and other patients, I am now in a surgery that respects patients, I can get appointments pretty quickly! Whitecliff Mill Street has way too many patients to deal with, receptionists are often combative and unhelpful, last time I heard their audit report was unsatisfactory, that says it all! Even the Conservative MP Peter Haugh has had some very negative things to say about the surgery in the Dorset Echo! Sort yourselves out Whitecliff Mill Street, I'm not a patient anymore, but I feel very sorry for those who still are including my 79 year old mother who is treated appallingly!

Dan Mitchell

5/5

Can't fault whitecliff, always been there when I needed them always helpfull and now with the added bonus of Anima it's even better, all the staff have always been friendly and helpful even though I'm sure it's a manic place dealing with everyone, a huge bravo to them all and thankyou.

Iain George

5/5

If I was able to give out an award, Sara certainly deserves one. Not only is she extremely polite, very efficient but most of all of willing to go the extra mile to help a patient. My Wife is due for her Steroid injections and Sara made sure that she was booked in ASAP. Thankyou Sara you truly deserve gold stars

Pat Gibbs

1/5

Terrible service trying to get an appointment for my elderly neighbour no chance nobody answers the phone just tell you to book online. She tried to book when she came in and was told to fill in a form first. I am worried about her but n

Michelle Hepple

1/5

I brought my friend to have her flu jab on Saturday 25th September 2021. She had an appointment at 11.07am. We arrived at 11am to find a queue of mostly elderly people all the way through the car park. Some finding it difficult to stand or walk. Thank goodness it wasn't raining. Unacceptable. Don't make so many appointments if you can't cope.

Richard Phillips

1/5

I went there to sort out a repeat prescription for inhalers on a Friday afternoon as I was advised to do on the phone. I explained that I had 4 unused blue inhalers at home and so would prefer 2 brown rather than one of each as I hardly use the blue and I have to pay £9 per inhaler! This was noted at reception.
I was told to come back on Tuesday and pick up the inhalers from the chemist. I tried ringing the surgery on Tuesday morning to confirm this and save an unneeded journey. I fisrt rang at 8.08 am and 28 times after that. I only got through to reception 5 times, 4 of which rang for a minute and then went dead the other rang for over 8 minutes before I hung up. Eventually at 1.30pm I spoke to reception who put me through to prescriptions who cut me off. I rang again and spoke to prescription who told me that my prescription was definatley waiting to be picked up although it was for one blue and one brown, I explained again and they said they would get this changed to 2 brown. After work I drove to pick up prescription and was told it was not available until next day and that it was for one blue and one brown inhaler!
After I explained that I had been without the brown for 4 days they did one within 15 mins for me.
I will be changing surgerys due to this, they cant even sort a simple inhaler prescription out without turning it into a major time consuming and stressful episode and reception are very 'ubrupt' on the phone when they answer it. I know they are very busy but no excuse for this.

James Fox

2/5

Receptionists usually combative and unhelpful. One doctor recently insulted me directly. Used to be a great surgery once upon a time, also marvellous GP's and supporting staff. In recent years this has disappeared. Shortest non urgent appointment I've ever been offered was 5 weeks, longest being 15 weeks.

Kyle Atkinson

1/5

Very poor service, been trying to book a medical here for over 2 months. To constantly be told everyone is on holiday. Promised call backs when "rotas were done" and never heard anything. Then called to be told they are fully booked. I wouldn't mind but the medical I was trying to book is a paid service. Don't trust them if you have any deadlines