West Suffolk Hospital - Bury Saint Edmunds

West Suffolk Hospital: A Trustworthy Government Hospital

West Suffolk Hospital, located at Hardwick Ln, Bury St Edmunds, Bury Saint Edmunds IP33 2QZ, United Kingdom, is a reliable and efficient general hospital dedicated to providing high-quality healthcare services.

Specialties and Services

As a government hospital and general hospital, West Suffolk Hospital offers a wide range of medical services and specialties, including on-site services that cater to patients with various needs. With a wheelchair-accessible car park and entrance, the hospital ensures that everyone can access their facilities with ease.

Patient Experiences and Reviews

The hospital has received numerous positive reviews from satisfied patients, with a average opinion of 4/5 based on 367 reviews on Google My Business. One patient shared their experience, saying, "Can't fault the service, was seen quickly, and after 3 days of digging about got to the route of my problem. At the DVT clinic, the volunteer Bill was so kind, friendly and helpful." These testimonials demonstrate the hospital's commitment to delivering compassionate and effective care.

Recommendation

If you are seeking a reliable healthcare provider in the United Kingdom, consider West Suffolk Hospital. Their expertise, commitment to patient care, and accessible facilities make them an excellent choice. To learn more about their services and offerings, visit their website or give them a call at 1284713000.

👍 Reviews of West Suffolk Hospital

Coulton JC

1/5

I phoned up this hospital on my GP’s recommendation to get an update on my scans. Was rudely told by a lady to hold the line, 1 minute later the call ends. (A typical can’t be bothered attitude). Trying to call multiple times after and the phone call doesn’t go through. Shocking service.

Tom Aylott

5/5

Can't fault the service, was seen quickly, and after 3 days of digging about got to the route of my problem. At the DVT clinic the volunteer Bill was so kind,friendly and helpful. I wish I could remember all the names but there's too many people to thank. Thanks to everyone again

Mark

2/5

2 hour waiting time (apparently that is good) for my father waiting in the ambulance outside the hospital due to not enough beds. Excellent paramedics, nurses mixed (some spend too much time gossiping rather than attending patients). Junior doctors excellent. Lack of qualified doctors. To much reliance on overseas staff. Wards understaffed. Don't answer phone in wards because not enough staff. The NHS isn't fit for purpose.

Piers “DaddyCool” Fuller

5/5

Just had an unexpected night in West Suffolk hospital after elective surgery. The anesthetic and orthopaedic surgical team including the aftercare and nursing team on F4 have all been amazing. Everyone has shown such passion and professionalism towards their field in healthcare. They have all been truly a real credit to West Suffolk hospital and NHS as a whole. Thank you so much!!

james bell

1/5

I was taken to the hospital with double pneumonia, temperature of 104C and held in an ambulance for 11hours.
I was then put in a geriatric ward populated by screaming dementia patients for 11 days .
It nearly drove me insane.
When it was time for discharge I was held in the discharge ward for 5 hours only to be told by an obscene obese woman , who stuffed her face for all that time, that I did not qualify for transport even though my name was on the wall for transport.
When I was taken into hospital by ambulance, I had no socks only slippers, no coat, she told me I couldn't be wheel chaired to reception where I could catch a bus. I had double pneumonia for christ's sake and I'm 76 years old.
The whole experience made me vow I'd walk in front of a bus rather than going into that hospital.

Laura Owens

5/5

My partner had to visit A&E yesterday. Despite being busy, we were well looked after. The doctor who saw us took the time to actually explain and take us through the issues and didn't rush us! The other staff efficiently took samples and dealt with us promptly when it was our turn. It was busy, and patients were stressed, and there were a lot of us. It felt thought that there was a system in place. It took time, but it worked. Thank you, Sister Mary and Dr. James in particular.

Isabel Cardinal

5/5

I went in this service for a laparoscopy endometrial abalation procedure and I could not be more care from all doctors and nurses team. Im really appreciate for all caring and support and patience they had with me. All attention, they were all the time informing me for all procedures, and very helpful with my pain afterwards. Thank you so much for all this heroes that are always there for is and for our wellbeing 🙏🙏🙏

Anthony Watkins

5/5

I’ve just spent 5 weeks in G7 ( cardiac ward) whilst waiting for transfer to Papworth & the staff in there were absolutely brilliant from the cleaners who bring you tea/ coffee during the day, the Nursing assistants, Nurses ,Doctors & not forgetting the ward clerks, everyone there made my stay a really good experience.
Nothing was too much trouble and considering the reason why I was in there , the craic we had between us was brilliant and made the stay much more enjoyable.