Waterside Medical Centre (The Willow Group) - Gosport

Address: Mumby Rd, Gosport PO12 1BA, United Kingdom.
Phone: 2382311034.
Website: thewillowgroup.nhs.uk
Specialties: Public medical center.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Toilet.
Opinions: This company has 115 reviews on Google My Business.
Average opinion: 1.9/5.

📌 Location of Waterside Medical Centre (The Willow Group)

☎️2382311034

⏰ Open Hours of Waterside Medical Centre (The Willow Group)

Monday: 8 AM–6:30 PM
Tuesday: 8 AM–6:30 PM
Wednesday: 8 AM–6:30 PM
Thursday: 8 AM–6:30 PM
Friday: 8 AM–6:30 PM
Saturday: Closed
Sunday: Closed

Overview of Waterside Medical Centre (The Willow Group)

Located at Mumby Rd, Gosport PO12 1BA, United Kingdom, Waterside Medical Centre, part of The Willow Group, stands as a beacon of public healthcare in Gosport. This center, accessible via phone at 2382311034, offers a range of medical services catering to the public's health needs. The medical center's website, thewillowgroup.nhs.uk, is a valuable resource for patients seeking detailed information about services, hours, and appointment scheduling.

Facilities and Accessibility

Waterside Medical Centre prides itself on being fully wheelchair-accessible, ensuring that patients with mobility issues can receive care without barriers. The centre boasts a wheelchair-accessible car park and an entrance designed for easy access. Additionally, they provide wheelchair-accessible toilets, demonstrating a commitment to inclusivity and patient comfort.

Medical Services and Specialties

As a public medical center, Waterside Medical Centre offers a variety of medical services aligned with public health requirements. While specific specialties may vary, the primary focus is on providing comprehensive healthcare to the community. For those seeking detailed information on the services offered, visiting the official website or contacting the center directly is highly recommended.

Patient Feedback and Opinions

Patient feedback plays a crucial role in understanding the quality of service at Waterside Medical Centre. Despite having only 115 reviews on Google My Business, the center has managed to accumulate a collection of opinions that, on average, rate it at 1.9 out of 5. While ratings can fluctuate, it's clear that there's room for improvement in certain areas. Positive reviews highlight the kindness and comfort provided by staff, such as Nurse Brogan, whose approachability and efficiency have earned her high praise.

However, the average rating suggests some areas may need attention. Potential patients are advised to consider these feedbacks carefully and, if possible, reach out directly to the center to inquire about specific services and current patient experiences.

Recommendation

For those looking to establish or maintain their health, Waterside Medical Centre presents a viable option, especially for those valuing wheelchair accessibility and a welcoming environment. To get a more nuanced understanding of what to expect, visiting the official website is highly recommended. Here, you can find detailed information about services, book appointments, and even provide feedback. Don't hesitate to contact The Willow Group through their website or phone number 2382311034 to schedule a visit or ask questions. Your health journey deserves a thoughtful approach, and this center, coupled with the insights from current and past patients, can guide you towards making an informed decision.

👍 Reviews of Waterside Medical Centre (The Willow Group)

Waterside Medical Centre (The Willow Group) - Gosport

Jasmin W.

5/5

I had appointment with Nurse Brogan this morning, she made me feel very comfortable and at ease; she was very lovely. Waiting times was perfect, would highly recommend this doctor’s surgery.

Lee K.

1/5

Incompetent administration and receptionists.
Booked in for my appointment with receptionist telling them my name, which doctor i was there to see and at what time.
Allowed to wait in an empty waiting room for what I thought was a busy doctor for an hour.
When the receptionist finally returned, and I questioned why I was having to wait so long when they appeared so quiet, receptionist finally realised that she'd made a mistake and that the doctor I was supposed to be seeing was not even on site.
I was told the doctor would call me straight away........ They didn't.
Waste of time.

Sian W.

1/5

How is it possible that this centre is run so badly. Somebody needs to investigate what is going on. I have actually asked if there is a directive to kill off the weak. I manage my brothers affairs as he is disabled having had a third of his brain removed.
He has a lot of problems including high blood pressure.
After spending 90 minutes in the centre 5 months ago, I finally got him an appointment with a pharmacist! Not sure why not a doctor. This pharmacist prescribed blood pressure medication but 5 months later he still doesn’t have it. His blood pressure is dangerously high at 180/120.
I got through yesterday after waiting half an hour and was assured someone would call today and of course nothing.
I am at a loss to know how to resolve this before their negligence kills my brother.

Steve

1/5

This Doctors surgery is terrible. They Rarely answer the phone, you spend a long time in Queues to get through then get cut off. Once you do get through the people on the other end of the phone are rude. You can’t get an appointment for weeks. But if you want a poisonous covid death shot they will see you the next day.

Beth D.

5/5

Amazing GP practice and lovely GPs! Filled out the online form for my mum about an ear infection which would prevent her getting the new hearing aids she’s been waiting so long to get, and within an hour the doctor called me and sent a prescription for her to pick up!!

Thank you Waterside!

Tony &. L.

1/5

My partner has for sometime has had anissue with his b12. No follow up calls from gp now there is an issue that is a concern. If they had called it might of been picked up soner.Absolutely disgusted that they have no longer a duty of care. Will await to see if a GP actually calls with the results of his scan that is due tomorrow.

Emma S.

1/5

I have had to move surgerys just so i can get an appointment for a smear test after trying for 4 months...you can never get through to the surgery and when i have been in personally to try i am always told that there are no available appointments for smear tests. Considering the importance of them and the big notice board that you have in the surgery telling woman to have them and the campaign's that remind women to have them, i thought maybe you may make it a little easier to actually have one. After joining a new surgery today they have managed to get me one straight away. Such a shame as the surgery was good many years ago its certainly not now.

kate J.

1/5

I rang to book a blood test for my husband who can't stand needles and works himself up so much he's nearly sick, booked an appointment for him to then get there and told he didn't have an appointment. He told them how he was feeling and could they do it anyway but they said no with only 2 people in the waiting room. Very rude receptionist just sat there listening to the phone ringing. I rang again for a second appointment and they have done the same thing again. So a formal complaint will be made and they need to be shut down to save other people.