Waterside Medical Centre - Southall

Overview of Waterside Medical Centre

Located at Tyler Rd, Southall UB2 4XQ, United Kingdom, Waterside Medical Centre stands as a reliable healthcare provider in the area. With a phone number readily available at 2085744454, patients can easily reach out for assistance or inquiries. Their official website, watersidemedical.co.uk, serves as a comprehensive resource for those seeking more details about their services and facilities.

Facilities and Services

Waterside Medical Centre specializes in providing a wide range of medical services under the umbrella of a general medical center. This means that whether it's a routine check-up, prescription filling, or consultation with a specialist, patients can expect professional care from the team. Notably, the center is very considerate of patients' needs, offering a wheelchair-accessible car park, a wheelchair-accessible entrance, and facilities including a wheelchair-accessible toilet. Additionally, they provide a restroom that caters to mobility-impaired visitors, ensuring a comfortable and respectful experience for all patients.

Recommendations and Feedback

Based on the feedback available, particularly the 75 reviews on Google My Business, it's clear that Waterside Medical Centre has garnered a decent reputation among its clientele. Many have praised the staff, especially highlighting the receptionist as being very nice and helpful. Patients have also expressed satisfaction with the professionalism of the doctors, the efficiency in processing prescriptions, and the friendliness of the pharmacy staff nearby. However, the average opinion stands at 2.4 out of 5, indicating areas for improvement.

What to Expect When You Visit

For potential visitors, understanding what Waterside Medical Centre offers is crucial. The center prides itself on its accessibility features, making it welcoming for everyone, including those with mobility challenges. The professional demeanor of the staff, as noted by several reviewers, suggests that patients can expect high-quality care. However, it's advisable to call ahead or visit their website to confirm specific services, wait times, and any changes to operating hours or policies.

Final Recommendation

If you're in need of medical attention and are considering visiting Waterside Medical Centre, it's worth reaching out. Your experience could potentially contribute to their ongoing efforts to improve patient satisfaction. To get started, you can easily access their detailed information and booking options through their website, watersidemedical.co.uk. Whether you're seeking routine care or something more specialized, Waterside Medical Centre is a point of contact with facilities designed to accommodate diverse needs. Don't hesitate to contact them directly to schedule an appointment or ask any questions you might have. Your health journey deserves a partner that values accessibility and patient care as much as they do.

👍 Reviews of Waterside Medical Centre

Jola K.

5/5

I highly recommend. The receptionist is a very nice, helpful man.
The doctors are very professional and take care of the patient. I have never had a problem getting through to them, I get my prescriptions right away, the ladies in the pharmacy next door are also very nice and friendly.

Deolinda F.

3/5

Me experiencing with this practice was good I miss this practice my current gp can never top how this practice was with me and my little family , you call them to book appointment and they will book no problem even same day face to face appointments, take time to listen to you and your concerns 🙏🏽 precriotions are always given in time absolutely 5/5 ⭐️ thank you for the care over the past 3 years !

Pips K.

1/5

I recently registered at this surgery and all I can say is it’s the worst most unhelpful one. I have re registered at a new one as I don’t want to stress about taking my child here as well. I had a problem which they took over a week to do when it was something that should only take a day. I would never recommend this surgery. It’s horrible. Do not bother signing up here. No care, no empathy. And rude receptionist.

Goonbox

5/5

Massive thank you to the reception staff especially Sukh, always on point and ready to help. The Doctors have never let me down, patient care is at its best. Thank you from all my family that are registered with you.

Gabriele U.

1/5

THEY HAVE NO DELETED ME OFF THEIR RECORDS WITH NO WARNING. This one star is too nice of a rating for this poor surgery. I’ve called to try and get an appointment with the doctor as I’ve been extremely unwell last two days and I was told to go pharmacy because they only have 2 doctors and would rather reserve the appointments for something else. Didn’t realise they pick and choose who’s entitled to receive healthcare and it seems like I’d only get an appointment if I was on my death bed ? As a receptionist you should be able to decide what’s important what’s not because as far as I’m aware if you work as a GP receptionist you don’t automatically become a doctor. Absolutely rude and useless staff and you’ll actually die or become seriously ill before you acc manage to get an appointment

Musi M.

1/5

Been here for years had to re register at another doctors very bad experience would never go back to this doctors will be making a complaint regarding this doctors treat you very bad and are not friendly at all DO NOT USE this doctors at all

Jenny D.

5/5

Credit when it’s due !!the receptionist this morning and the pharmacy team have been great , sorted a new prescription for my mum and sent it to Reading with no hassle , big thanks to paramedic Dwayne ( I think ) and Dr Thomas who have been fantastic with my mum and dad in the last month or so !

Nacnac N.

1/5

Waterside surgery staff is very very bad and they are not professional and you can’t get any Appointment even if you call 8pm for emergency that is very sad