Vision Express Opticians - Haslemere - Haslemere

Cicely F.

I’ve been going to Vision express Haslemere for years but recently I felt my sight wasn’t 100% so I booked an early appointment.

All the staff were super friendly and helpful. It turned out I needed glasses, the optician I saw was so helpful in showing me the difference between my sight and the lenses, adding blue light because I work an office job and reassuring me my eyes were healthy by showing me the pictures of behind my eyes.

She handed me over to Alex who was absolutely amazing. Alex asked me a couple questions before picking out glasses for me to try. I loved the first pair she gave me & it only took 5 minutes to decide. She walked me through the buying process and how to get used to the lenses etc. Overall I was only there for about 40 minute's and came out with my glasses on order.

Highly recommend Vision express Haslemere, & would recommend asking for Alex if you need glasses!

Thank you to all of the Vision express staff 🙂

Viv S.

I was very impressed with the scope and thoroughness of the eye exam I had this week at Vision Express in Haslemere. The ophthalmologist was also very pleasant.
Of course there was a strong suggestion that I buy some new glasses, despite my prescription not having changed but I was happy to see what they had. The sales person was very helpful and gave some good advice, without being too pressured. All in all I would recommend.

Martin A.

Always excellent service at VE Haslemere branch. (They've looked after me for 40+ years).The staff are welcoming & friendly. Optician Claire is extremely thorough, taking great care in noting changes to your eyesight and acting to head off any possible future problems. It feels a very personal service. Many thanks.

Richard C.

Excellent service from start to finish, polite and very informative. The young lady who dealt with my choice of frames and then going through all the options I required was fantastic and explained everything clearly. Truly felt that they had time for me rather than just getting my order done, paid for and out the door. I hate having to buy glasses but overall this experience was ok.

Petra R.

Excellent team at Haslemere
Lots of advice and patience.
From Optician and all the team.
In particular Myles who gave honest and straightforward advice. Not in the least bit pushy but just genuinely wanted the best outcome.
My parents have also visited them and they very happy also.
👏

Kieran M.

I popped into vision express in Haslmere as I had brought a pair of glasses there 9 months earlier that seemed to have become looser and looser (to the point they kept slipping off my face) I had little hope they would fix or replace them as I’d been wearing them for some time. The gentleman behind the counter took a look at the frame and told me that the frame was indeed faulty and brittle and he replaced them immediately. I wasn’t aware all glasses were covered for a year. I was very impressed by the high level of service and the professionalism of the team whom were a credit to their company, refreshing that good service still exist!

julbim

Absolutely delighted with the professional care, kindness and help from your optician Clare and your front-of-house colleague Alex. Thank you for this opportunity to thank them. Julian Gold

Charlotte C.

I’ve been coming here for a few years now and always receive top notch service, the team really are lovely and are very passionate about what they do. They explain everything so well and have a range of excellent eye-testing machines, used alongside a traditional eye test. I recommend the store to everyone, they’re fab.