University of Bristol Student Health Service - Bristol

Address: Hampton House Health Centre, St Michael's Hill, Bristol BS6 6AU, United Kingdom.
Phone: 1173302720.
Website: bristol.ac.uk.
Specialties: General practitioner, Doctor.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible restroom, Restroom, Appointment required.
Opinions: This company has 96 reviews on Google My Business.
Average opinion: 2.9/5.

Location of University of Bristol Student Health Service

1173302720

The University of Bristol Student Health Service, located at Hampton House Health Centre, St Michael's Hill, Bristol BS6 6AU, United Kingdom, is a well-known healthcare facility that caters specifically to the students of the University of Bristol. With the contact number 1173302720 and the website bristol.ac.uk, it's easy to get in touch with them for appointments or inquiries.

The health service specializes in general practitioner and doctor services, ensuring students have access to quality medical care throughout their time at the university. It's crucial for students to be aware of the healthcare resources available to them, and the University of Bristol Student Health Service is an essential part of that.

Additional amenities and features of the health center include a wheelchair accessible entrance, wheelchair accessible parking lot, and wheelchair accessible restroom, making it an inclusive and accessible space for all students. They also provide restrooms and require appointments for consultations, ensuring a smooth and organized process for students seeking medical attention.

With a total of 96 reviews on Google My Business, the University of Bristol Student Health Service has an average rating of 2.9/5. While there is room for improvement, it's essential to consider that each individual's experience may vary, and it's always recommended to contact the healthcare provider directly for accurate information.

Reviews of University of Bristol Student Health Service

University of Bristol Student Health Service - Bristol

Nada Tang

1/5

I had an extremely disappointing experience with the student GP surgery today. The receptionist treated me very rudely and even said, "There is no but," when I tried to explain my situation. As an international student, I wanted to record everything he said to show how he mistreated patients and caused unnecessary trouble.

I live outside the coverage area, and the GPs in my locality are not accepting new patients. As a student at the University of Bristol, I came in person to ask if I could register here. A kind lady at reception initially treated me well and assured me that I could register. I completed the registration and even underwent a test, awaiting the results.

However, today I received an email stating that I had been removed from their patient list. When I called the reception, a different staff member answered and rudely said, "I don't think anyone promised you registration, and there's no but. I don't want to hear your explanation. All I can do is transfer your results, and you need to find another GP."

I am not sure if this is how patients are usually treated, but I feel very uncomfortable and unfairly treated. Is it because I am an Asian international student? This experience has left me feeling humiliated and discriminated against.

ynx

5/5

Exceptional help and care throughout my 4 years at the surgery - very accommodating of those with complex medical history - especially Dr Mobbs who has the best bedside manner I have ever encountered from a medical professional.

Most negative reviews are likely people who haven't experienced what the majority of other NHS GPs throughout the country are like.

Elizabeth D

5/5

After previous negative experiences at multiple GPs, I didn’t have much hope when joining the Student GP in Bristol. However, I have never had a bad experience here. Whenever I call, the receptionists are lovely, kind and friendly. Whenever I have an appointment with a GP, they are always welcoming and kind. I am so happy that I don’t have to experience rudeness and coldness when I visit a doctor anymore. This is the best GP service I’ve been to, hands down. Thank you to all the hard working people behind this!

Eva O'Neill

5/5

Excellent service. Been using for first 2 years of uni and they are very kind and helpful. Not sure why the reviews are so bad, they are better than any GP you’ll find in London!

Crispian Morris

5/5

I can only speak for my own experience, but every time I've been here, the GPs have been nothing but helpful. I would definitely recommend it as a Bristol student

Nerea

5/5

Throughout my 3 years at uni I’ve had nothing but positive experiences at this GP. All the staff have been friendly and helpful.

Shannon Corbett

5/5

Honestly I’ve never had a bad experience with the student health service, even during Covid times.
The call times always go down quite quickly even though you have to queue, and they always ask why you need an appointment and arrange one for the soonest date available or if it’s urgent, a same day appointment and this is always done for me.

Usually they can do phone call appointments which is ideal because then you don’t have to go in, and sometimes it over runs but that’s not their fault!
Every time I have gone in as well, the wait hasn’t been too long over, and the doctors and nurses I’ve seen have been nice. Just as they have, it’s the same with the call appointments - all the doctors and nurses are really lovely (ones I’ve had).

They are way better than my GP back home so I’d recommend! Every time I have an issue they always sort it out:)

Beck Iloghalum

1/5

The student health service is horrific, the receptionist think they are the doctors and seem to think they can dictate whether you need an appointment or not. You will get bounced around from team to team saying that you need to email only to be told to call like you did in the first place, but then you will have to wait in a queue for an hour only to be told you can't have an appointment, or someone will call you later and they never do. Save your time and register for a different GP because nothing will get done for you under this service. Ridiculous.