Tower House Practice - Runcorn

Address: 42 High St, Halton, Runcorn WA7 1AB, United Kingdom.
Phone: 1928567404.
Website: towerhousepractice.co.uk
Specialties: Medical clinic.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible restroom, Restroom.
Opinions: This company has 38 reviews on Google My Business.
Average opinion: 3/5.

📌 Location of Tower House Practice

☎️1928567404

⏰ Open Hours of Tower House Practice

Monday: 8:30 AM–6 PM
Tuesday: 8:30 AM–6 PM
Wednesday: 8:30 AM–6 PM
Thursday: 8:30 AM–6 PM
Friday: 8:30 AM–6 PM
Saturday: Closed
Sunday: Closed

Tower House Practice: A Comprehensive Medical Clinic in Halton, Runcorn

Location: Tower House Practice, located at 42 High St, Halton, Runcorn WA7 1AB, United Kingdom, is easily accessible and well-known for its exceptional medical services.

Contact Information: For inquiries or appointments, you can reach Tower House Practice by phone at 1928567404. Their website, towerhousepractice.co.uk, provides detailed information about their services and operating hours.

Specialties and Facilities

Tower House Practice specializes in providing comprehensive medical care to patients of all ages. The clinic is equipped with state-of-the-art facilities, including a wheelchair accessible entrance, parking lot, and restroom, ensuring that all patients can access their services with ease.

Other Key Features:

Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom

Reviews and Testimonials

Tower House Practice has received 38 reviews on Google My Business, with an average rating of 3/5 stars. Many patients appreciate the clinic's efficient communication and quick response to their medical needs. For instance, one patient shared their experience of receiving a text from their GP within half an hour of an angiogram at Warrington General Hospital, informing them that their medicine request had been approved and was ready for pickup at their chosen pharmacy. This level of organization and attention to detail has impressed many patients and contributed to the overall positive feedback.

Although the clinic has received mixed reviews, with some patients expressing dissatisfaction with their appointments or staff interactions, the majority of feedback highlights the clinic's ability to manage medical requests promptly and efficiently.

Recommendation

If you are searching for a reliable medical clinic in Halton, Runcorn, Tower House Practice is a solid option. Their accessibility, specialized services, and commitment to patient care make them a valuable resource for the local community. To learn more about their services or to schedule an appointment, visit their website at towerhousepractice.co.uk or contact them directly at 1928567404.

Experience the difference that Tower House Practice can make in your healthcare journey today

👍 Reviews of Tower House Practice

Sue B.

5/5

Half an hour after an angiogram in Warrington general I got a text from my GP to say my medicine request from the heart specialist had been received, approved and was with my chosen pharmacy. I was very impressed

Laura V.

5/5

Phoned this morning for an appointment, was given a paramedic appointment as no doctors available. Received a phone call to check on symptoms to make sure appointment was suitable. Seen quickly with short wait time while I also made another appointment with receptionist who was very polite and helpful. Paramedic Andy was really helpful and made sure I get tests I need and made me feel very reassured.

Gallery K. &. B.

1/5

Rang 37 times this morning for an appointment for our little girl , when we finally got through all 7 appointments that were available had all been taken , no appointments due to staff training this afternoon! NHS is broken 🙁

Karen W.

1/5

I do really understand that things are bad at the moment but I've had no help from the practice at all. I phoned the practice yesterday twice to talk to a GP as I have concerns about my elderly father. I live in France so the surgery cannot call me back. I get that and have no problem in phoning you. First call I explained that my dad had fallen at home 4 times in the last 48 hours and needed looking at. She told me to phone back at 4pm so I could speak to the on call Dr. I phoned back at 4 and had to explain again. The receptionist asked if the Dr had been told by first receptionist if I was phoning. I dont think so I said. Well you can't speak to a Dr then. So today I phoned again to see if I could make a telephone appointment with his actual GP. No you have to ring at 08.30 to request a call back. So 3 days will have gone by and I'm still no nearer getting help for my 80 year old frail Dad. Then people wonder why we loose faith.

Ian W.

1/5

Was told the new app, "Patches," would improve the chances of communication with the surgery, I did think like a triage nurse in A & E. Wrong, not available 3 times! Useless so back to the phone. sincerely hope the

Karen C.

4/5

I have been with this surgery and my doctor for over 25 years. I am very happy with the practice and the services they offer. Most of the reception staff are pleasant and helpful except for 1 or 2 who seem to have a bit of an attitude. That's the reason I gave 4 stars instead of 5.

Kathleen H.

1/5

I have been trying to make an appointment for my husband and every time I ring the staff are degrading, snotty and have apporling customer service skills. I work in a call centre and if I spoke to any of my customers the way your telephony nurses spoke to me, I would be instantly investigated and more than likely fired! Your doctors may be good but you need new nurses to answer the phone.

I explained that he couldn't just ring months day and get an appointment as the hours we work and I wanted to pre book an appointment and it took the nurse 6 times to understand that we CANT ring on the day after she repeated her self several times telling me to just ring on the day! Then the 2nd nurse contradicted herself by telling me there arnt any appointments and I would need to ring up after our holiday 4 WEEKS AWAY to wait ANOTHER 4 WEEKS for an appointment! Disgusting

Sue S.

5/5

I have been a patient here for about 7 years and have found that if I need the help of a GP urgently I have always been seen on the same day. Staff are always polite and very patient even though they are incredibly busy and under pressure. Receptionists have the most difficult job in ensuring that the most needy patients get urgent help and are able to sift out patients who can wait.