Thurrock and Brentwood Mind - Grays

Address: 152 Bridge Rd, Grays RM17 6DB, United Kingdom.
Phone: 1375391411.
Website: thurrockandbrentwoodmind.org.uk
Specialties: Association / Organization, Non-profit organization.
Other points of interest: Wheelchair-accessible entrance.
Opinions: This company has 44 reviews on Google My Business.
Average opinion: 4.3/5.

📌 Location of Thurrock and Brentwood Mind

Thurrock and Brentwood Mind 152 Bridge Rd, Grays RM17 6DB, United Kingdom

☎️1375391411

⏰ Open Hours of Thurrock and Brentwood Mind

Monday: 9 am–9 pm
Tuesday: 9 am–9 pm
Wednesday: 9 am–9 pm
Thursday: 9 am–9 pm
Friday: 9 am–5 pm
Saturday: 9 am–1 pm
Sunday: Closed

Thurrock and Brentwood Mind: A Dedicated Mental Health Support Service

Thurrock and Brentwood Mind is a vital non-profit organization dedicated to improving the lives of individuals experiencing mental health challenges within the Thurrock and Brentwood areas of Essex, United Kingdom. Situated at 152 Bridge Rd, Grays RM17 6DB, the organization operates as a crucial resource, providing accessible support and advocacy for those navigating the complexities of mental wellbeing. Their commitment extends beyond simply offering services; they strive to raise awareness, reduce stigma, and promote positive mental health practices within the community. The phone number for inquiries and assistance is 1375391411, and their comprehensive website, thurrockandbrentwoodmind.org.uk, offers detailed information about their services, events, and resources.

Services Offered

Thurrock and Brentwood Mind offers a diverse range of services tailored to meet the varied needs of their clients. These services are designed to be supportive, empowering, and accessible. Key offerings include:

Peer Support Groups: These groups provide a safe and confidential space for individuals with similar experiences to connect, share, and offer mutual support.
Information and Advice: The team offers guidance on a wide range of mental health topics, including diagnosis, treatment options, and self-care strategies.
Advocacy Services: They champion the rights of individuals with mental health conditions, assisting them in navigating complex systems and accessing appropriate care.
Training and Awareness Programs: Thurrock and Brentwood Mind develops and delivers training sessions to organizations and communities, promoting mental health literacy and reducing stigma.
Volunteer Opportunities: The organization relies heavily on volunteers and offers various roles for individuals seeking to contribute to their mission.

The organizationâs focus is on holistic wellbeing, recognizing that mental health is intricately linked to physical health, social connections, and overall quality of life. They aim to empower individuals to take control of their mental health journey and live fulfilling lives.

Location and Accessibility

The physical location at 152 Bridge Rd, Grays RM17 6DB provides a central and easily accessible hub for those seeking support. Notably, the building boasts a wheelchair-accessible entrance, demonstrating a strong commitment to inclusivity and ensuring that services are available to everyone, regardless of their mobility needs. The location in Grays allows for convenient access for residents of Thurrock and surrounding areas. The organizationâs commitment to accessibility extends beyond the physical building to encompass the digital realm, with a user-friendly website and readily available online resources.

Community Feedback and Reputation

Thurrock and Brentwood Mind has garnered positive feedback from the community, as evidenced by its impressive 4.3/5 average opinion on Google My Business. With over 44 reviews, the collective voice of users highlights the organizationâs strengths and reinforces its reputation for providing compassionate and effective support. Common themes in the reviews consistently praise the clean building and the polite staff, reflecting a welcoming and professional environment. The good location further contributes to the positive perception of the service. Itâs clear that the organization prioritizes creating a comfortable and supportive atmosphere for its clients.

Mission and Values

At its core, Thurrock and Brentwood Mind is driven by a mission to promote mental wellbeing and provide accessible support to individuals in the Thurrock and Brentwood communities. Their values are rooted in empathy, respect, and empowerment. They believe that everyone deserves to have access to the resources and support they need to thrive. The organization operates with transparency and accountability, ensuring that its services are delivered with the highest standards of care. They are continually striving to improve their offerings and expand their reach to better serve the needs of the community.

Contact Information and Further Resources

For more information about Thurrock and Brentwood Mind, please visit their website: thurrockandbrentwoodmind.org.uk. You can also contact them directly by phone at 1375391411. The organization also maintains an active presence on social media platforms, providing updates and resources for those seeking support. They are dedicated to fostering a supportive and inclusive community where individuals feel empowered to prioritize their mental health.

👍 Reviews of Thurrock and Brentwood Mind

Pravi

5/5

Good location, Clean building & polite staff

Sophie M.

1/5

This isn't a nice place to live , your stuff gets stolen as I had my bike stolen from their garden . Your stuff goes missing in your own cupboards . Kitchen is always a mess. You'll get the staff members everyday knocking on your door. They set the fire alarms off every Friday and no one listens to it. So I would recommend living somewhere else then Thurrock and Brentwood mind .

Carli

5/5

Would like to thank a lovely team member Billie who was amazing support for our son at his high school .
Like we said many times there needs to be more people like you in this world .
Thanks again Billie

Morbius F.

1/5

Appalling. So called 'Advocates' came to my house on the pretense of 'helping me', rolled their eyes at each other in a manner that did not inspire confidence, then ignored me for MONTHS, despite me emailing them repeatedly. Then when I further emailed them & asked outright whether they were actually ever going to help me, they wrote a condescending email back that repeatedly demonstrated they had not listened to a single word I had said, claimed that they could not help me for reasons that made no sense whatsoever, were 'disturbed by my obvious distress', but despite this had still CHOSEN to completely ignore me for MONTHS regardless, leaving me to deal totally alone with the very things they should have been helping me with.

These people are NOT 'Advocates'. They did not listen to anything I said, ignored me, only responded when they were forced to, then fobbed me off with nonsensical claptrap as to why they could not help me, whilst claiming to be 'disturbed by my obvious distress' a distress they had TOTALLY IGNORED for TWO MONTHS until I had forced them to respond to me and even then their only response was ignorant and completely fake. Who claims to be 'disturbed by your obvious distress' but only bothers to mention it TWO MONTHS later when you have repeatedly chased THEM up, because they have totally ignored you? As insincere & ignorant as it gets. They told me to seek help elsewhere from places they were well aware I could not get it from, which is why I had been sent to them in the first place, as though that were in ANY way helpful, when it was in fact just buck passing and fobbing off. They also left me dealing with issues they could easily have helped me with, issues that could have driven me to suicide, & then offered to help me TWO MONTHS after I'd already sorted them out myself. How helpful is that? Not at all. My life could have literally depended on these people, & they totally abandoned me.

I have friends living in other areas who have Mind Advocates and have relayed the help they have actually received from them, & it has been an actual genuine attempt at HELP, as opposed to the appalling behaviour of the staff I encountered here. Therefore I would suggest that the behaviour of these staff is a CHOICE they are making, Ignoring me for MONTHS, despite being supposedly 'Disturbed by my OBVIOUS DISTRESS', giving me INCORRECT ADVICE, i.e. that they could NOT help me because I apparently have a solicitor, when I DON'T, and everything else they stated, & even then ONLY when forced to do so, after I outright asked them why they were totally IGNORING ME, was a fobbing off exercise, clearly speedily written (since they'd forgotten I existed for months) as a 'get lost' response to someone they had long since forgotten about already, & could not care less whether I was alive or dead.

When I rightfully pointed the above, which smacked of rushing through their notes because they'd just remembered I existed, they sarcastically sent me a Feedback Form in the post which arrived the next day, & a letter stating to contact them if I needed any 'Further Advocacy' despite the fact they had NEVER given me ANY advocacy in the first place. You'll also notice they can ignore you for MONTHS, but when it comes to sarcastically sending you a feedback form when you say you'll be putting in a complaint & they want to give the impression they do not care, they can send THAT quick as lightening.

Ignorant, insincere, fake, disingenuous, tokenistic, coasting individuals simply robotically going through the motions who instantly forget you exist when it suits them, & dismiss you with illogical nonsensical imaginary made up reasons when they cannot be bothered to help you, fobbing you off to imaginary solicitors, who never existed in the first place, which is why you ended up going to them.

If you need help, and particularly if your life depends on that help, I would ADVOCATE you go elsewhere, as opposed to wasting months of your life waiting for these charlatans to unceremoniously dump you back where you started.

Sarah W.

5/5

I would like to recommend using Thurrock
advocacy services. I have used this service for over 2 years and I have had such great support, help and guidance Christine Ellisdon my advocate has been truly a blessing to me and think she is an amazing asset to not only me but other people, clients , and I have personal recommend her to others and the services that need help and support just like I have . I find this services to be very useful and highly recommend

Tracey M.

5/5

Excellent place very friendly and very helpful for people struggling in life from mental health issues lots of projects to get your mind engaged place where they help you move on from a bad place to good place in your life

kate K.

5/5

Amazing team. Very gentle and respectful

Keith

5/5

A lovely friendly place for wellbeing. And chat about mental health