Thornbrook Surgery - High Peak

Thornbrook Surgery is a doctor's office located in Chapel-en-le-Frith, High Peak, UK. The surgery is situated at 8 Thornbrook Rd, SK23 0RH, and can be easily reached by phone at 1298812725. For those who prefer the internet, the surgery has a website available at thornbrooksurgery.co.uk.

One of the standout features of Thornbrook Surgery is its commitment to accessibility. The surgery has a wheelchair-accessible car park, entrance, and toilet, making it easy for patients with mobility issues to access the facilities. Additionally, there are toilets available for all patients to use.

In terms of medical specialties, Thornbrook Surgery is staffed by doctors who are equipped to handle a wide range of health concerns. Whether you need routine care or have a specific issue that requires attention, the doctors at Thornbrook Surgery are ready to help.

When it comes to patient opinions, Thornbrook Surgery has received a total of 46 reviews on Google My Business. The average opinion rating is 3.3/5, which suggests that the surgery has a mix of positive and negative feedback from patients. However, it's important to note that every patient's experience is unique, and individual opinions may vary.

If you're considering Thornbrook Surgery for your medical needs, there are a few key points to keep in mind. First and foremost, the surgery's commitment to accessibility makes it an excellent choice for patients with mobility issues. Additionally, the surgery's staff of doctors are equipped to handle a wide range of medical concerns.

When it comes to patient opinions, it's important to keep in mind that individual experiences can vary. However, with an average rating of 3.3/5, Thornbrook Surgery appears to be a reliable and trustworthy option for medical care in Chapel-en-le-Frith.

Overall, Thornbrook Surgery is a solid choice for anyone in need of medical care in the Chapel-en-le-Frith area. With its convenient location, commitment to accessibility, and skilled staff of doctors, the surgery has a lot to offer. If you're considering Thornbrook Surgery, be sure to check out their website at thornbrooksurgery.co.uk to learn more and schedule an appointment.

Reviews of Thornbrook Surgery

Gus Flannagan

4/5

The surgery is ok, I've never met a doctor or nurse that isn't friendly and helpful.
One criticism is they don't seem to have any data protection awareness. There's been a number of occasions when a doctor or nurse has left me on my own in the room while they go away to discuss my condition. They always leave their computers unlocked and logged in, which is a big no no.

Professor Lady Elodie Rentier Leaf D'Estrange

1/5

They seem to have no knowledge of previous documentation when I was in palliative care and everything what entails from that. They do not care about people like myself with a complex disability due to a progressive illness. On top of this the Secretaries blocked me after I sent them an email because of changing my title on the waiting room board ftom Professor to Miss. They wouldn't make this mistake if I was a man!! I feel discriminated against by this surgery.

G B

5/5

Recently moved to this GP and I am glad that I did. I had a lovely Dr/GP who has been very kind and supportive in such a short space of time and the receptionist are really kind which I feel is hard to find these days!

Joseph Dennison-McCarey

1/5

Quite simply the worst surgery I have ever had the misfortune to deal with, starting with the reception rottweilers and their superior attitude, phones that go unanswered, and doctors who cannot be seen without a fight.

Jan Coverley

5/5

Excellent service from Thornbrook. New online system easy to use doesn't require an account, passwords etc. Text offering f2f apt same day. Surgery busy as it should be (unlike Whaley) . Things have really improved here, lots of Doctors on duty and reception staff who are helpful .

Jas

1/5

Lots of attitude from the reception team. I was expecting a call from the GP with no specified time. Even though I was waiting by my phone, things like daily life and work meant I missed them. I don't appreciate them making out like it's my fault. If you want your patients to answer then specify a time and respect others time.

Tom Riganas

5/5

I had a brilliant experience with Thornbrook surgery. I just called as I have an infection and I was told by the secretary that I would receive a call by the practitioner nurse. In about 5 minutes I received a call and was asked if I could be seen within the next 40 minutes. Unfortunately I was unable to do so as I was in work and was then asked about booking time the following day or was advised about the closest out of hours to visit and who I should speak to. Brilliant service and very caring. Well done.

Thomas Beswick

1/5

Absolutely shocking place. You have to beg and plead for a blood test. So I'm not going there ever again for tests. Only seen one doctor there ever. They ignore Stepping Hill's instructions about your problems and simply do not bother. I'd rather pay 100 quid for a private blood test than run the gauntlet with their rude receptionists who seem to think they are better than any doctor. As I say shocking place. If I had run my business like they run their practice I would have been bankrupt in the first month.