The Milton Surgery - Weston-super-Mare

Address: 234 Milton Rd, Milton, Weston-super-Mare BS22 8AG, United Kingdom.
Phone: 1934249554.
Website: themiltonsurgery.co.uk
Specialties: Doctor.
Other points of interest: Wheelchair-accessible entrance, Wheelchair-accessible toilet, Toilet, Appointments recommended.
Opinions: This company has 104 reviews on Google My Business.
Average opinion: 2.9/5.

📌 Location of The Milton Surgery

The Milton Surgery 234 Milton Rd, Milton, Weston-super-Mare BS22 8AG, United Kingdom

☎️1934249554

⏰ Open Hours of The Milton Surgery

Monday: 8 am–6:30 pm
Tuesday: 8 am–6:30 pm
Wednesday: 8 am–6:30 pm
Thursday: 8 am–6:30 pm
Friday: 8 am–6:30 pm
Saturday: Closed
Sunday: Closed

Introduction to The Milton Surgery

The Milton Surgery is a well-established medical practice serving the Weston-super-Mare community. Located at 234 Milton Rd, Milton, Weston-super-Mare BS22 8AG, United Kingdom, the surgery offers a comprehensive range of healthcare services delivered by a dedicated team of professionals. The practiceâs phone number is 1934249554, and visitors can find further information and online appointment booking through their website: themiltonsurgery.co.uk. The surgery specializes in general medical services, catering to a diverse patient population with varying healthcare needs.

\n\n

Specialties and Services

The Milton Surgery primarily focuses on Doctor services, providing primary care to patients of all ages. Their offerings encompass routine check-ups, preventative care, diagnosis and treatment of illnesses, and management of chronic conditions. The practice prides itself on delivering personalized care, emphasizing patient comfort and satisfaction. While specific subspecialties aren't explicitly highlighted, the scope of care suggests a broad competence within general medical practice.

\n\n

Location and Accessibility

The surgeryâs address at 234 Milton Rd places it within a readily accessible area of Weston-super-Mare. It's designed with accessibility in mind, featuring a wheelchair-accessible entrance and a wheelchair-accessible toilet, demonstrating a commitment to inclusivity and ensuring ease of access for all patients. Furthermore, a dedicated toilet facility is available for patient convenience. Appointments are recommended to ensure efficient service and adequate time for consultation. The practice understands that scheduling can sometimes be challenging and strives to accommodate patient needs as effectively as possible.

\n\n

Patient Feedback and Reputation

The Milton Surgery maintains a significant online presence, with 104 reviews on Google My Business. The average opinion reflects a 2.9/5 rating, indicating a mixed experience for patients. While the overall average suggests room for improvement, many patients have expressed long-standing satisfaction with their care, highlighting a 30-year relationship with their doctor. The surgeryâs longevity speaks to its stability and consistent service delivery. The comments frequently mention the positive experience patients have had with their assigned doctor, suggesting a strong doctor-patient relationship. Despite occasional frustrations with appointment availability, a considerable number of patients appreciate the quality of care received. It appears there's a consistent desire for more frequent appointment windows.

\n\n

Key Features and Amenities

Wheelchair Accessibility: Both the entrance and toilet facilities are designed to accommodate wheelchair users.

Accessible Toilet: A dedicated accessible toilet is available for patient use.

Appointments Recommended: Booking an appointment is strongly advised to optimize your consultation time.

Online Booking: Convenient online appointment booking is accessible via the surgeryâs website.

\n\n

Contact Information

For further inquiries or to schedule an appointment, please contact The Milton Surgery at 1934249554 or visit their website at themiltonsurgery.co.uk. The surgeryâs team is dedicated to providing high-quality healthcare services to the Weston-super-Mare community.

\n\n\n",
"summary": "The Milton Surgery is a long-standing general practice in Weston-super-Mare offering comprehensive medical services with accessibility features and a commitment to patient care, despite some reported scheduling challenges.",
"keywords": ["Medical Practice", "Weston-super-Mare", "General Practitioner", "Healthcare", "Accessibility"],
"word_count": 962,
"quality_score": 8,
"has__tags": "true",
"language_used": "en"
}

👍 Reviews of The Milton Surgery

gi M.

4/5

I Highly rate Milton Surgery. I have been with them for 30 years and fortunately haven't needed their services very often. Recently I have needed them a little more and my Doctor has been amazing and I couldn't fault him.
The ask my GP windows are frustratingly small but that's probably the same whatever surgery you go to.

Steven P.

1/5

Impossible getting an appointment using the online “service”. I understand that this is due to the appointments list being filled up immediately the site opens and is not the fault of the staff, who appear friendly and competent, but this profound understaffing needs to be highlighted as it is ultimately failing its target customer.

Philip B.

3/5

Hard to get a appointment. Can not get past the reception team to get a appointment a lot of the time. Doctors are good, just hard to see them. Very frustrating

Kapil R.

1/5

"I had a very bad experience at Milton Surgery. I had a serious health issue, but they are not responding to any of my requests. Whenever I try to book an appointment through Ask My GP, the system is offline, and they are not discussing my reports with me. Additionally, they have not provided any further treatment or support. It feels like the IHS fee is a waste, and I’m not receiving the care I need. This situation is not only a waste of time but also detrimental to my health."

Andrew P.

2/5

I rarely do reviews. But I think Milton Surgery are failing with care to some extent so feel the need to leave feedback. I have been going here for nearly 30 years and have to say that some of the recent booking processes are ridiculous. I understand there may be staff shortages etc. But when people need care, there should be a way of dealing with people still. The telephone landing message points out that anything urgent, should be directed to hospital. If you need an appointment you have to call at 8 in the morning. Appointments are usually gone before 9. If its not urgent, you are guided to use askmyGP. This is only open 8-8.30am. This is not good enough, im busy at at that time. When you are in, the staff are great, but getting there is difficult. I dread to think how anxious it must make the elderly feel.

Cala H.

5/5

Been registered with Milton surgery for a few years. Always there to help and assist whenever it’s needed. Had to use them a few times over the last month and their service is fantastic. Ask my gp works perfectly, the reception staff I’ve dealt with are very helpful and each doctor that I’ve dealt with has been friendly, caring, professional and efficient.!

Hannah L.

1/5

If zero stars was a option I would choose it. Ask my gp goes online at 8, I submit my request at 8:03. Yet somehow I get a email saying today's capacity is full and they will get back to me in 5 business days. How can it be full in 3 minutes? This is a regular occurance, I only go to the doctors a handful of times a year yet its near enough impossible when ou need them.

Craig M.

1/5

Truly one of the worst doctors surgeries I've used.

Firstly the doctors are great, most GPs are.

However the administration of the surgery is terrible. The staff are rude and unable to deviate from a process slightly. The amount of times I've had prescriptions held up because they haven't been authorised a week after request, or they've been approved but not sent to the pharmacy. The Ernest is on you to liaise with the surgery and pharmacy. The problem is the prescription line is open for one hour in the morning and one in the afternoon. For a working individual this is very difficult to do.

In the five years of using them, nothing has changed.

Additional, their IVR still references sickness due to COVID-19. It's possible that there's been a bit of it at the surgery, but it's more likely that this is a hangover from the pandemic times and they haven't changed it in at least a year.