The Martins Crisis House - Rushden

The Martins Crisis House, located at Address: The Dr, Rushden NN10 9JU, United Kingdom, is a reputable mental health service that offers support and assistance to individuals facing crisis situations. This facility is known for its specialized care and has gained recognition for its commitment to assisting those in need.

With a phone number of 3000272291, The Martins Crisis House is easily accessible to those seeking help. Their official website, nhft.nhs.uk, provides detailed information about their services and the support they offer.

The facility is wheelchair-accessible, ensuring that individuals with disabilities can easily access the services provided. Additionally, there is a wheelchair-accessible parking lot and washroom available, making the facility more accommodating for all visitors.

The Martins Crisis House has received 6 reviews on Google My Business, with an average rating of 2.5/5. This feedback indicates that the facility has its strengths, but also areas in which it can improve to better serve its clients.

👍 Reviews of The Martins Crisis House

Hannah M.

2/5

Let's start with the positives. The staff were very kind and respectable towards me and made sure that I felt comfortable and made me food when I didn't feel able to make it for myself. The harden is beautiful, the sensory room is fantastic and there's activities to do.
Whilst I was invited to have emotional support, I didn't find the conversation helpful because they just say "distract yourself"
Distracting yourself can be beneficial, however it would be much more helpful to be able to talk more about feelings, be listened to and validated. And then perhaps after the validation and empathy, distraction techniques would be appropriate. However unfortunately, whenever I did open up, I was just told to distract myself which shut me down.
It can be a difficult environment to be in when everyone is suffering mentally and emotionally, it's overwhelming but if I felt emotionally safe with staff then it would have been easier to deal with other service users.
Lovely place but emotionally support needs improving

Kaycee Y.

1/5

As the patients cannot speak on their behalf due to the fact the staff do not listen to them, here I am writing on their behalf. The staff treat the patients like they are invisible and do not do their job well enough! The martins is for patients to get rest yet the staff treat it like a prison and the patients are more stressed then rested up. There isn't hardly anything to do for the patients like activities etc. You are meant to be here to support and care for them not brush them off!!!!

Cheyenne P.

1/5

Staff don't have a clue what they are doing there is nothing to do for patients like activities etc outside always smells funny. The staff ignore the patients and as far as I have seen DO NOT care about there patients DO NOT GET TRANSFERD HERE!!!!

rachael W.

5/5

Lovely supportive staff they took the time to listen to me and make me feel at home. The place was always spotless and have a lovely garden. Just wish the art room was as good as the Martins.

Gareth W.

5/5

I've been in twice .. always treated really well.. excellent staff clean .. they care ... not like some other facilities that you really don't want to go too ...

Daughter O. T. M. H.

1/5

Awful rude people who haven't a clue what the left hand is doing