The Colne Practice - Rickmansworth

marcia gibson-white

I've been with this practice for the past 9 years. The service and care they offer is second to none. You are able to get appointments when you need them. The reception team are friendly and helpful always. The doctors always listen to the issue, I was referred and got my appointment at the hospital in no time. Dr Bobby, I cannot thank him enough. Dr Haq and Dr Yahya again amazing, I was seen right away for some kind of bite that was hot, red and swollen, treatment given. The aftercare is also amazing. All results were double checked, and I was called with more instructions about my care going forward.
Thank you so much to the whole team
You are great, keep doing what you are doing.

Julia Vann

My family and I recently joined the practice and we've had nothing but good experiences so far. From the friendly and helpful receptionists to the efficient and understanding GP (Dr Chopra). Every problem we've brought in has been managed with care and attention. Highly recommended!

Colin Anderson

I have nothing but praise for this practice, since joining last year, they have been so helpful in dealing with my medical problems, in particular I must mention Dr Haq who has been so kind and understanding....also reading other reviews about communication with the reception staff leave me puzzled, I have always found them clear, concise and willing to go above and beyond...often letting me see a Dr at very short notice.....I am very happy to be registered with The Colne Practice...

Rickel Steiner46 (latexleather20sumfing)

I'll start off with the negative so that I finish on a positive.
The only reason I have not given this a 5 is because anytime I ring reception (bar I believe 2 members of staff on reception who are brilliant) a few of the ladies there are quite abrupt and seem to act like you have disturbed by ringing them.
I'll give you an example. Last April when I required some help, I turned up at the surgery. I needed to inform them my doctor had sent a prescription to the wrong surgery. Long story short, despite their being a pandemic, I was waved in to come through the front door and naturally I thought that also meant come through the second door as they didn't indicate to stop at that point. One of the receptionists spoke to me in horrible manner, almost confrontational.
I have been at this surgery since I was born as was my Mum before I was even thought of. That should give you an indication how good this surgery is.
It is always quick and thorough and the doctors I am with are also brilliant. They don't rush you; they listen and show interest and ask questions. I am incredibly lucky that my original doctor (who retired) and then the doctor that took him was also just as magnificent as he was.

fiona mcarthur

Myself and partner both needed to speak a GP in the last few weeks, on both occasions receptionists were lovely, and got a call back from the GP within the hour. We didn’t expect it to be so fast, all issues sorted.
Thank you

Freddie Martin

Having been a patient for over 30 years I believe this practice has actually improved since our Covid problems. Due to a retirement my new doctor is Dr. Haq. She is professional, accessible, thorough and helpful showing a natural and excellent empathy with patients. Having a 'temporary' doctor at a secondary UK address the access and care is infinitely better at Colne House. Well done to all and keep up the excellent service you currently provide.

Mrs Sandhu

I have edited my post as i have seen improvements in the practice. The telephone system is a lot quicker now. Don’t have to wait as long for appts. Really great practice!

Dr Fernandes is such a brilliant and caring doctor cannot recommend her enough. She always listens to your concerns and addresses them she made my pregnancy and post pregnancy journey less stressful.

Doing blood tests is amazing saves lots of times.

The practice just needs to improve the receptionist team it’s always so hit and miss. Sometimes they are so rude. Not much the practice can do but parking can be challenging can make you little late for appt.

Nicky Coote

Thanks to the reception team and Dr N Yahya for squeezing me and my friend in as emergencies on Monday morning. The service and kindness we received from all the members of the team we both dealt with, was excellent. In a time when to complain is easier than to compliment, we wanted to buck the trend and praise the Colne surgery for its swift actions and the Doctors excellent care and advice. I was sent to a&e and thanks to the letter Dr wrote for me, my wait was not as long as could have been. Thank you from two coughy-wheezy and now getting better ladies 🙂