The Centre for Better Health - London

子弹

Very very bad and traumatic experience with Emma the shrink, I have express my bad experience to this hub but got no response, they only rush you to pay the money.
I found no help but another trauma and waste my money as a student. The shrink is so unprofessional that she kept bringing up the things I told her I dislike and didn’t seem to trust me, every time I think of this experience I just feel worse, she never took notes after first session and showed her ignorance of my reaction. I think it’s the worst decision I’ve made during my seek for help.
Since the counselling was ignoring my email for four months, I chose to write a review here.

Sasha G.

I spent two years completing my clinical therapy placement at the Centre for Better Health. The warmth of the environment and all of the staff was so valuable, as well as the support of my supervisor and other therapists at the centre. The centre focuses on holistic care which you can feel from the moment you enter the space - whether it is to receive counselling or attend a pottery course. A brilliant place if you are thinking about affordable therapy/therapeutic activities or looking for a supportive therapy placement.

Colby P. (.

An excellent place for a range of therapies - very professionally run, excellent administrative support, experienced staff and therapeutic supervisors. I would recommend this place to anyone who is considering receiving counselling or therapy. I would also thoroughly recommend the Centre for Better Health if you are training therapist and counsellor seeking a placement.

Amy S.

I had the worst experience here. Last April I applied, was waiting (no problem). In June I was given a date for an assessment but my father got critically ill and I flew back to say goodbye. I emailed to say I wouldn’t be able to make the appointment the next day as I would be flying home to say goodbye to my father who was on life support which was being switched off and the email reply never acknowledged my father or gave condolences but told me if I missed another session I’d be discharged. I had an assessment eventually and the person doing it was actually lovely. However, when it came to booking an available slot to start therapy I had the unfortunate experience of dealing with Audrey Benson. All I can say is I can’t believe someone with her attitude is working in mental health. In one conversation I told her I was fully flexible for appointments and her response was “well we’re not fully flexible” in such a weird tone. I don’t usually encounter people with such a snappy, weird, rude attitude and it was particularly upsetting because I just told her my father had passed away and my friend took his own life in December. Eventually I was just too upset to continue talking to her so I said “forget it” and said goodbye and no one called me back or emailed me to try to rectify the situation. My mental health has been further affected by this situation at a time I really desperately needed help.

Nikki

I love this place. The activities are amazing and reasonably priced, the staff are great and the counselling service full of people who really care about their clients. If you live locally, or can travel, then I recommend you give the Centre for Better Health a go.

Rose K.

I had an assessment for counselling here. The counsellor was very friendly, understanding, and I felt I was in a safe space. I also attend a painting class at the centre, organised through the charity 'Mind', in Hackney. I have only had one class so far but even after this I would highly recommend it. The teacher was very kind and explained everything well, the class itself was relaxing and meditative, it was nice to meet other people also. I think this place is a great resource, and very necessary for wellbeing

Janice P.

Local centre for good mental health. Lots of courses available including counselling, ceramics, yoga - so quite a large range. Courses are inexpensive and geared to income. Hackney residents who are part of the Wellbeing network get classes for free. It's intimate here and the atmosphere isn't 'schooly.' Definitely worth looking into!

Gigi P.

I sent them an email for a consultation, but they have never got back to me even though i received a confirmation email saying:

Thank you for your application.

We will review this information and get back to you if we need any additional information.

Not professional at all.