Sycamore Care Centre - Sunderland

Address: Nookside, Sunderland SR4 8PQ, United Kingdom.
Phone: 1915250181.
Website: slwcarehomes.co.uk
Specialties: Assisted living facility.
Other points of interest: Wheelchair-accessible entrance, Wheelchair-accessible parking lot.
Opinions: This company has 38 reviews on Google My Business.
Average opinion: 4.1/5.

📌 Location of Sycamore Care Centre

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Sycamore Care Centre: An Overview

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Sycamore Care Centre, located at Nookside, Sunderland SR4 8PQ, United Kingdom, stands as a prominent facility dedicated to offering high-quality senior care. This establishment falls under the umbrella of SLW Care Homes, a reputable provider in the region known for its commitment to person-centered care. The centre operates primarily as an Assisted living facility, catering to individuals who require support with daily activities but still desire a degree of independence and a homely environment.

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Key Features and Services

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When considering options for elderly care, understanding the specific amenities and services offered is crucial. Sycamore Care Centre addresses several key needs:

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  • Assisted Living Support: The core function revolves around providing assistance with activities of daily living (ADLs) such as bathing, dressing, eating, and mobility. Staff members are trained to offer this support with dignity and respect, ensuring residents maintain their autonomy as much as possible.
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  • Comfortable Accommodation: The centre features well-maintained rooms, such as the 'Cottage' mentioned in a positive review, which are designed to be comfortable and homely. As noted in user feedback, these living spaces are often tastefully decorated and equipped with necessary facilities.
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  • Experienced Staff: A cornerstone of the care provided is the team of dedicated professionals. Reviews frequently highlight the exceptional nature of the staff, who are praised for their attentive, compassionate care and personalized approach. This human element is considered vital for the well-being of residents.
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  • Accessibility: Recognizing the needs of all individuals, Sycamore Care Centre ensures its premises are accessible. Features include a wheelchair-accessible entrance and a wheelchair-accessible parking lot, facilitating ease of movement for residents, visitors, and their families.
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Location and Contact Information

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Situated at Nookside, Sunderland (postal code SR4 8PQ), the centre benefits from its location within the Sunderland area. Sunderland itself is a significant city in the North East of England, offering both local amenities and connectivity to wider services. The facility's contact details are readily available, including a direct telephone number: 191-525-0181, allowing for straightforward communication regarding inquiries, admissions, or feedback.

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For individuals seeking more detailed information about the services, room availability, or specific requirements, the official website slwcarehomes.co.uk provides further resources and potentially an online prospectus or contact form.

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Reputation and Feedback

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The standing of Sycamore Care Centre is reflected in the feedback received. Currently holding 38 reviews on Google My Business, the establishment boasts an impressive average rating of 4.1 out of 5. This high score indicates a generally positive experience for the majority of those who have interacted with the centre or have connections to its residents.

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Testimonials underscore several strengths:

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  • The physical comfort provided to residents, with specific mentions of well-decorated rooms and good facilities.
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  • Extremely high praise for the staff, with one reviewer expressing deep gratitude and highlighting the exceptional care provided by specific team members.
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  • The accessibility features are also noted as important aspects, contributing positively to the overall assessment.
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While reviews offer valuable qualitative insights, they represent individual experiences which may not encapsulate every aspect of the care centre for all potential residents. Prospective residents and their families are encouraged to arrange a personal visit to gain firsthand experience of the environment, meet the staff, and observe the daily operations before making any decisions.

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Considerations for Potential Residents or Families

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If you are exploring senior living options and have come across Sycamore Care Centre, here are some recommended considerations:

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Assessing Individual Needs

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It is crucial to assess the specific care requirements of the individual moving into the facility. While Assisted Living facilities provide support, the level of care needed can vary. Confirming that Sycamore Care Centre can adequately meet these specific needs during the assessment phase is important.

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Scheduling a Visit

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Scheduling a tour is the most effective way to evaluate the centre. During the visit, pay attention to:

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  • The cleanliness and maintenance of common areas and resident rooms.
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  • The friendliness and professionalism of the staff.
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  • The communication style and responsiveness of the management.
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  • The overall atmosphere and sense of community within the facility.
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  • The accessibility features beyond just the entrance and parking, such as corridors, bathrooms, and common rooms.
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Understanding Costs

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While cost was not explicitly mentioned in the provided data, it is a significant factor for most families considering residential care. Inquire directly through the phone number provided or the website contact form about the associated fees, funding options, and any potential financial support available through local authorities or insurance.

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Meeting the Team

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Building a relationship with the care team is essential. During your visit, ask to meet potential care staff who would be involved with the resident. Observe their interactions and gauge the level of personalized attention offered.

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Community and Activities

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Consider the social and recreational activities offered. A vibrant community life can significantly impact the quality of life for residents. Ask about the schedule of events, outings, and facilities available for residents' leisure time.

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In summary, Sycamore Care Centre presents itself as a facility with strong foundations based on its location, its focus on providing Assisted Living, and commendable feedback regarding staff and facilities. For anyone seeking information, the provided contact details and website offer starting points, but a personal visit remains the definitive way to determine if this centre aligns with the specific needs and preferences of the individual and their family.

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Facility Aspect Details Relevance to Residents
Core Service Assisted Living Supports daily activities while promoting independence
Accommodation Comfortable, tastefully decorated rooms Ensures privacy and physical comfort
Staff Exceptional, attentive, compassionate care Crucial for emotional well-being and personal care
Accessibility Wheelchair-accessible entrance & parking Ensures inclusivity and ease of use for all
Location Sunderland, SR4 8PQ, UK Provides access to local community resources
Contact Phone: 191-525-0181 | Website: slwcarehomes.co.uk Facilitates inquiries and further information
Reputation 4.1/5 rating based on 38 reviews Indicates generally positive user experiences

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It is recommended to view this information as a starting point for further investigation. The next logical step for many families is to initiate a direct conversation with the care centre, ideally through an in-person tour, to get a more complete picture and ask specific questions tailored to their situation.

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"summary": "Sycamore Care Centre offers Assisted Living services in Sunderland with high staff praise and accessibility features.",
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👍 Reviews of Sycamore Care Centre

Sycamore Care Centre - Sunderland
Anthony M.
5/5

My brother was only with Sycamore Care Homes for three weeks. He was very comfortable in his room at the Cottage. His room was very tastefully decorated and had excellent facilities.
The staff were all exceptional and I can't thank them enough for everything they did for my brother.
In particular, there are three members of staff to who I particularly brilliant. You know who you are.
Thank you for everything.

Sycamore Care Centre - Sunderland
Jacqueline C.
5/5

I have only just recently moved both my parents to Sycamore Care Home in Nookside, Grindon. My parents have very different needs but the staff have gone the extra mile to keep my parents together which is of great comfort to them and the family. I cannot express the relief knowing that they are both being looked after in such a caring way, especially as my mum needs 24hr nursing care. Everyone at the home is so friendly, happy and hard working. My father was adamant that he didn’t want to go into care as he was very independent until a short while ago and everyone who knows him can’t believe how quickly he settled, how happy he is and the praise he has for everyone at the home. He’s even joined in on activities full of praise for the staff. I can’t thank the staff enough for their support and looking after my parents with genuine affection it is such a comfort. The staff are ALL stars and worth their weight in gold.

Sycamore Care Centre - Sunderland
Tracy R.
5/5

My mam has just left respite care here. She has been living at Sycamore for the past 3 months and as Well as receiving the care and attention she needed I felt fully at ease, knowing how well she was being looked after. As well as providing excellent food, drinks and snacks when requested. the staff couldn’t have been more helpful, kind friendly and supportive. Should we ever need to consider care again, this will be the first place we will contact.

Sycamore Care Centre - Sunderland
cath B.
5/5

My Dad was placed in Sycamore for respite. He stayed for 3 weeks. What can I say? The quality of care was outstanding. The staff were amazing, particularly Michelle and also Darren. I would recommend this care home to anyone whos loved ones need looking after. The food was wonderful too. I cannot praise the place enough. My dad Allen is coming home to us today. I will be eternally grateful for the care and support he received.

Sycamore Care Centre - Sunderland
Stephen W.
5/5

This is an absolutely first class care centre and our family would have no hesitation in recommending their care.
The centre took over mams care, who was terminally ill and she was given nothing but the best care possible from any such facility.
The centre gave us regular updates, whether by phone or a text to contact them whenever we were needed and in our opinion went above and beyond our family's expectations.
Samantha and her team in The Cottage were friendly, professional and at all times polite and informative to us which gave us full reassurance that mam was being looked after.
The centre was recommended to us initially a few years ago and mam was the third family member to receive their care.
Different units looked after different family members but all received the same level of care.
The family to each member think the care there is excellent.

Sycamore Care Centre - Sunderland
Debora P.
5/5

My aunt was in this home, the care was exceptional, staff were fantastic and the place is beautiful. Any little issue that we had (emphasis on the little) was instantly managed, and we could leave every night with full confidence that my aunt was safe and content. If anyone needs 24 hour care this is the place to be!

Sycamore Care Centre - Sunderland
Jake M.
5/5

Fantastic 24 hour care home, with hard working, dedicated and caring staff. Would highly recommend without hesitation for anyone looking for a safe, caring and homely environment for their loved ones. The home is also immaculate, I could only compare to a 5* hotel.

Sycamore Care Centre - Sunderland
charlie U.
5/5

I visisted my grandma who has been staying here for a few month now and the staff have been excellent, i've never met a nicer set of carers who are nothing but polite! Any concerns and issues we had were answered and managed effectively. The home itself is absolutely stunning.
The manager is brilliant and really makes an effort to help and clearly has a good rapport with the staff. I couldnt be happier knowing that my grandma is here. Compared to other homes this is like the Ritz. It has no smell at all and everything is thoroughly cleaned every single day. Food is amazing, and they have managed to help my grandma put on a little weight, which was previously impossible. Well done Sycamore. Thanks for everything.

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