Strelley Health Centre - Nottingham

Address: 116 Strelley Rd, Nottingham NG8 6LN, United Kingdom.
Phone: 1158833300.
Website: nottinghamcitycare.nhs.uk
Specialties: Community health centre, Medical clinic.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Toilet, Appointments recommended.
Opinions: This company has 34 reviews on Google My Business.
Average opinion: 1.9/5.

📌 Location of Strelley Health Centre

Strelley Health Centre 116 Strelley Rd, Nottingham NG8 6LN, United Kingdom

☎️1158833300

⏰ Open Hours of Strelley Health Centre

Monday: 8:30 am–5 pm
Tuesday: 8:30 am–5 pm
Wednesday: 8:30 am–5 pm
Thursday: 8:30 am–5 pm
Friday: 8:30 am–5 pm
Saturday: Closed
Sunday: Closed

Strelley Health Centre: A Comprehensive Overview

For individuals seeking accessible and comprehensive healthcare services in Nottingham, Strelley Health Centre presents a valuable option. Located at 116 Strelley Rd, Nottingham NG8 6LN, United Kingdom, this community health centre and medical clinic offers a range of services designed to meet the diverse needs of the local population. The centre is operated as part of Nottingham City Care NHS Trust, as evidenced by its website: nottinghamcitycare.nhs.uk. Contacting Strelley Health Centre is straightforward via their dedicated telephone line: 115883300. Potential patients are strongly encouraged to book appointments in advance to ensure timely access to care.

Key Features and Accessibility

Strelley Health Centre prioritizes accessibility for all its users. It boasts a wheelchair-accessible car park, facilitating easy access for individuals with mobility challenges. Furthermore, a wheelchair-accessible entrance provides a seamless entry into the facility. Recognizing the importance of inclusive design, the centre also incorporates a wheelchair-accessible toilet, ensuring comfort and convenience for those who require it. Beyond accessibility features, standard amenities such as toilets are readily available. These considerations demonstrate a commitment to providing a welcoming and accommodating environment for everyone.

Service Offerings and Specialties

The centreâs primary focus is on delivering high-quality community health services. While specific service details may vary, it generally offers a range of primary care services, including:

General medical consultations
Chronic disease management
Minor ailment treatments
Health screenings and vaccinations
Referrals to specialist services

Itâs recommended to consult the Nottingham City Care NHS Trust website for the most up-to-date information on the specific services offered at Strelley Health Centre and to confirm availability.

Customer Feedback and Reputation

Strelley Health Centre currently has 34 reviews on Google My Business, offering valuable insights into the experiences of other patients. However, the average opinion is 1.9/5. This suggests there are areas where the centre could improve its service delivery. While the overall rating is below average, it's important to consider the range of opinions and investigate the specific concerns raised by reviewers. A closer examination of the reviews may reveal recurring themes related to wait times, communication, or other aspects of the patient experience.

Recommendations for Patients

Given the demand for appointments, it is recommended that patients book appointments in advance. This helps to minimize wait times and ensures that patients receive the attention they need. When contacting the centre, it's advisable to clearly state the reason for the visit and any relevant medical history. Patients should also inquire about any necessary pre-appointment requirements or preparation. For those unfamiliar with the area, the centreâs location at 116 Strelley Rd is easily identifiable. Using online maps or GPS navigation can further assist with directions.

Contact Information Summary

Category	Details
Address	116 Strelley Rd, Nottingham NG8 6LN, United Kingdom
Phone	115883300
Website	nottinghamcitycare.nhs.uk

Further Information

Individuals seeking more detailed information about Strelley Health Centre, including service hours, accepted insurance plans, and specific appointment scheduling procedures, are encouraged to visit the Nottingham City Care NHS Trust website or contact the centre directly. The website provides a comprehensive resource for prospective patients, offering valuable insights into the centreâs operations and services. Furthermore, patients can utilize the telephone number to speak directly with a member of the administrative staff and obtain personalized assistance.

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👍 Reviews of Strelley Health Centre

Gillian J.

3/5

Generally I have received good service. However, I phoned today (Fri 15 Feb 2019) for an appointment to discuss the result of a scan and was told that the first available appointment was Fri 29 March 2019 - six weeks away! However, the receptionist did suggest that I phone at 8 am and speak to a nurse who should be able to assist me. Wish me luck.

Update 24.02.2019 - I phoned them on Monday morning and spoke with the receptionist who was very polite and helpful. She told me a triage nurse would call me back that morning, which she did. She was also very helpful and made an appointment for me last week which suited my working hours. Once there, the Clinical Practitioner was very pleasant and arranged for a nurse to take blood samples straight away. The results will be available over the phone this coming week. I have no complaints whatsoever about the service I have received at Strelley. I found the staff to be polite, helpful, pleasant and professional.

Dazza H. (.

1/5

Don't know why I've even put one star don't deserve that
Don't know if anyone else as had the same problems but if ya put a prescription in they won't even give them your tablet's that you need until they are due so if you run out you'll never get one till the dat. And when ya ring up the receptionist is asking questions as she's the main doctor sick not poorly sick. Sick of them ya don't get any reply from the practice manager don't think they'll care anyways. Unbelievable place don't get me started on getting an appointment I'll be here all day but I think you all know about that subject. Its the dam god receptionist that needs to alter there attitude to people she's dam god sodding cheeky asking questions it's nothing to do with her why I want an appointment or its sod all to do with her what medication I take. On high does of blood thinners and there asking questions

Gary F.

5/5

Before steaming in and leaving a bad review, I contacted strelley health and expressed my concerns With some of the customer service that I had received. I am pleased to say that it's it has been 5 stars all the way since then. It is easy to leave a bad review but they must be given challenge To redeem themselves. Thank you for listening. Much better.

Parveen H.

1/5

Receptionist was rude unfriendly and didn’t give us a chance to speak. Gave us the wrong information about travel vaccines and turned us away . They need to be updated on nhs policies and practices.

Jenny R.

1/5

This surgery used to be excellent. The GP was always available and extremely caring.
However; the recent change of ownership has been a disaster for what once was a wonderful practice.
It is virtually impossible to get through on the phone. I have also phone 100+ times, before getting through to a receptionist. I have had medication stopped without consultation.
The only saving grace are the wonderful nurses who have continued to do their job with care, empathy and compassion.
It is not possible to see the same GP, as they are currently mostly locus.
I know that there are many other people who are very dissatisfied and disappointed in the recent takeover.
I fear that there could be serious consequences, if this surgery is not looked into by the relevant authorities. This needs to be undertaken sooner, rather than later.

Mike B.

4/5

I have been with this surgery for over 20 years. I have found them to always be attentative to my needs. Today I rang to advise my wife had a water infection. The receptionist advised she would get nurse to ring back, less than 1 minute I had a return call. The service is excellent. I find the best way to deal with the 1st line of defence, receptionist, is to keep a civil tongue in your head. There is no point ranting at them, they only doing their job.

Jade C.

1/5

I'm only putting 1 star so I can write this review! I've rang 148times to try and get through to a doctor, just to be told to phone back at the end of the week because the woman couldn't find any appointments to fit my needs! I tell her I've rang over 100 times for her to use attitude& say well I'm on my own- I couldn't care less if she was on her own! People wonder why so many people are going to a&e for something stupid over a cold because they haven't got time to sit there ringing the doctors over 100times- it's a joke! I think this review needs to be taken into account because they need more reception staff! I am not happy about this experience I've had. I don't phone the doctors often to be honestly I haven't rang the doctors since last year but this is an on going thing with STRELLY HEALTH CENTRE

the R. K.

1/5

Absolutely shocking. New takeover is terrible. When calling takes ages to get thru. When seen my doc doctors don't know me. Asked for two things and they said can only do one. I ended up in hospital over night for this reason. And asked for my blood type and they said they didn't know. I'm sorry but that's shocking