Steps To Wellbeing Southampton - Southampton

Aos R.

I have used them in the past but they only offer short term solutions to life long issues.
In 2023 I asked for support after I had several mental breakdowns due to the abuse and threats from my neighbour and the lack of support from the council and police in the matter drove me to a very desperate and dark time. So I needed the help badly.
They never got back to me.
Though the times they did help, it was short lived and I don't think they can help me. But no where else offers support without paying an extortionate fee.

Danny

Unprofessional staff that lack the right skills and knowledge to be of any real help. They conveniently tell you that you only struggle with what their staff are trained to manage. When I challenged this and said that I knew I was struggling with more than social anxiety they brushed it aside and booked me in for low level cbt for something I hadn’t even contacted them about. They then suggested I committed to 6-8 weeks of the wrong therapy for the wrong mental health diagnosis. Since moving back to London I have paid to see a psychiatrist on Harley Street who assessed me and came to the diagnosis of Borderline Personality Disorder.

To conclude, if you want to be taken seriously and get the right help from real professionals you’re probably going to have to invest some big money into it. However it will be worth it when you don’t have to encounter these sorts of services anymore.

joshua L.

I needed help with my mental health and instead of helping they decided to trigger me and expecting me to talk about something I didn't want to talk about, after I said no they continued to push to try and squeeze information that had nothing to do with my issues out. It's actually disgusting how I was treated I do not recommend steps to wellbeing because they don't know what they are doing and they're not professional at all.

Marc H.

At the end of 2019 I underwent a 12 week course of CBT for anxiety and chronic depression. This is about the 3rd or 4th time I have used this excellent service, this time I am continuing to take antidepressants which together with the therapy is helping me to maintain a balance, whereas before I stopped the antidepressants fairly soon after the therapy finished. This time I had a follow up session about 2 months later to see how it was going....brilliant, it gave me that bit of extra support.

I think the best approach with CBT is to accept that it is not a cure, but an Avenue that teaches and allows you to control your problems and to keep them from the forefront of your mind, allowing you to get on with life relatively normally, I still get bad days but I know how to pretty much overcome them now.

So a massive thank you to STW and especially my therapist, without this the medical worries I have had over the last couple of months would have overwhelmed me, this is a highly recommended service.

saighnean

Went for sleep problems and received a limited number of therapy sessions. My depression and anxiety scores got much worse as the sessions progressed. Was not offered any additional sessions or any other support despite that. Based on my experience, I must say that the service offered was inadequate and not effective.

Jakub M. (.

Life-changing 16 weeks with my therapist Amy Young. Forever grateful for all the help I've received. I've learned skills here for life. Thank you, you've saved my life. ⁠♡

Mandy F.

I was at a very low point in my life, I had lost my mother, bills were piling up without the funds to pay them, couldn't afford the bedroom tax and council tax and my siblings were divided about the care our mother had received. Then to top it all off my daughter decided that she could not put up with seeing me because of my erratic behaviour and very aggressive moods as it was disrupting her life, & if it carried on I couldn't see my grandchildren as it was not fair to them. I was ashamed & I just wanted to die. I consider myself very lucky to have been put in touch with Steps to wellbeing. I attended weekly sessions in a group where I didn't have to explain myself. I learnt how to help control myself with the hand outs given at each session and additional help was offered by being able to speak to one of the ladies taking the group after the session had finished. They have given me a chance to be a person I like again. I am not out of the woods but can see the light at the end of the tunnel. I cannot praise this service too much. A very valuable service is offered by this business and I can say hand on heart it saved me.

G C.

Only had initial assessment so far, but the Trainee dealing with my call (Sophie) was really friendly, put me at ease, explained why certain questions were being asked and has definitely made me feel a lot less nervous about undertaking some form of therapy, having never had the nerve to do so before.