Statham Grove Surgery - London

Vicky M.

Like all GP surgeries I’m sure they are feeling the effects of increasing caseloads, but the GPs here and helpful and you don’t feel rushed in appointments. I needed a same day appointment, and in other GP surgeries have just been told ‘sorry go to A&E’ but Statham Grove took the time to find a solution that didn’t involve me waiting in A&E for 6 hours unnecessarily.

Dikla C.

Just came back from my first GP appointment at this clinic. I was so impressed by everyone there, especially Dr. David Thomas who was absolutely lovely and professional - extremely patient, listened to all my concerns and explained everything clearly.

Naurarat S.

The doctors and the nurses here are honestly really really great. But my goodness are they let down by the moody and rude reception team. I cannot understand how they get these types of people to work in care, where people are already stressed enough with their health anxieties and have to encounter awful staff that has no empathy for the patients at all. If you don't like your job, why do it. Just quit please for the benefit of everyone.
More than once, I have encounter with impatient and very rude receptionists here. And today was the last straw, when I just wanted to see someone before the weekend. If they didn’t have a slot, and tell me nicely, I would have understood instead of making me feel like it's my fault that I have fallen ill when I'm 6 months pregnant and it's not to their convenient because this is their job which they get paid for... really beginning to lose hope with the NHS now.

Amy S. N.

Had the loveliest doctor appointment with Melissa Sayer! She was the kindest and most caring doctor I've ever had. Would highly recommend

Jonies H.

Speedy service, lots of health stalls covering all sorts was also able to get flu jab, blood pressure check and COVID jab. They also booked me for my asthma review. It's good when you can do everything all in one day, saves taking time off from work

N16 L.

A consistent 16 Week wait for a pre-bookable appointment with any doctor (not even the one you want to see) is NOT Good .

Jane G.

Honestly the best GP I have ever experienced, every doctor I have seen has been so thorough and super understanding, listening to any concerns carefully and fully revising my history at appointments. The receptionists are lovely to deal with and you can get a lot of things in surgery I’d never seen before - blood tests etc.

A million times better than my previous GP.

Ufuk O.

Very bad place. Everyone acts friendly but soon as you actually need something or they have made a mistake. No one will own up to it there and infact become rude.
Ill explain just 1 situation, which i come off the phone too just now with my So Called Doctor.
Its weird how the doctors say they are here to help you, heres my version of how they help. So ive been waiting on the adhd list for 2 years. Infact i was waiting 18 months at a different borough but as i had to kove ive had to re register, which is a bummer but i guess acceptable. So the doctors new this that ive been waiting in a orevious place and now im waiting again.
Infact i had to get, go and pay for a private afhd person to show i had it and to see if it speeded anything up. After spending thousands i prooved i did have it but they still wanted me to do the referal so im on the system. I then get sent which i had to wait a year for i might add to an anxiety place which i was specifically told by my doctor at stratham it would review me for adhd and anxiety. But that wasnt the case and when i asked the specialist from anxiety dont you do review or whatever u do for adhd he was like no your doctor should of told you. Errrrrm no and anyway every couple month i enquire abiut the waiting list for adhd and they say and said they will check up on it. Basically long srorry short. Tje anxiety guy messed up as he didnt review me for adgd as well as anxiety even tho thats what was mentioned by me and the doctor from stratham. Then even tho i try chase it up with the doctor he obviously hasnt checked as now ive found out i was still on the other boroughs waiting list, how when i live in a totally different borough now and was registered to hackney. Ive been put on the waiting list for the 1st time now after already waiting neaely 4 years. What a joke of a place, do not be fooled by what they say. As i told them today that only Actions are Louder then Words