Spire Portsmouth Hospital - Havant

Олексій ?.

The worst medical facility I have ever visited.

They failed to provide the service I needed but did not forget to issue a bill. Avoid this chain of clinics—they are simply not worth it.

Amanda W.

Still waiting for radiography to call me back after leaving a voicemail and sending an email, its been almost a week. Called Wessex Nuffield today spoke to customer service and have an appointment for Monday - wonder if I will ever hear from Spire ?

Dana

I tried cancelling my appointment during the same phone call, after that was done, I thanked him but the guy hung up on me. Won’t be rescheduling anything through this hospital.

Jurijs S.

I am very disappointed with this hospital. They overcharge for their services,made me wait far longer than expected,and I didn't receive any value for my time or money. I expected a much higher standard of care, but unfortunately, this was a very frustrating experience.

Sharon W.

After being referred privately, I had to chase up before Spire bothered to schedule the long awaited appointment. Disgusting for a private service my health insurers are paying for. At least the NHS do provide appointments once in receipt of referrals.
On a positive note, the staff who looked after me for my procedure were amazing and faultless.

James S.

I suffered an injury at work and had an MRI scan and subsequent back surgery at the Spire. The whole process was first class, I was treated with such regard, kindness and understanding. The room was excellent as was the food and large choice on the menu. The staff from nurses, porters, receptionists, doctors physios and the surgeon who performed the operation was truly exceptional. I was released the following day and able to (gingerly) walk out. I was fortunate enough that my employer covered the costs but I would not hesitate to use again if I ever have to (touch wood) I don’t.

Lyn H.

Parking spaces aren’t wide enough for today’s modern cars. Parking is awful due to the staff using the same car park as patients in addition to this four disabled spaces have been removed to make way for electric charging points which just sit there empty well everyone else struggles for spaces. In addition to this unless you are an inpatient the day care rooms have now been changed to little changing cubicles where you have to share a toilet not what I expect from a private hospital. Try Sarum Road in Winchester, so much better.

A B.

I had higher expectations for a private hospital. For my second consultation, I waited 45 minutes, just because they forgot about me!
Also, they made two follow up appointments without bothering to inform me (no text, no email or phone call). Nobody called me when, even two months after a scan, the results have not been communicated. When I called they told me I missed the prior appointment (the one they didn’t tell me about), and the following availability offered was within 1.5 months…