Spectrum Community Health CIC - Gateway Clinic - Barnsley

Jasmine W.

Amazing service today at The spectrum Clinic. Arrived for my appointment and the receptionist was very friendly and approachable. While waiting for my second appointment I was called through before my appointment time as the same receptionist had noticed that 2 men in the waiting room were having less than desirable conversions between one another. So she put me in a quite waiting area so I would feel more comfortable during my visit which was very thoughtful and observant. Thank you for your service today.

Alisha L.

Very rude reception no privacy and a real click atmosphere all talking about you not to you. I went in to the drop on was told no drop had to show my phone to prove the information I had read then ask to write down what I was trying to say as the receptionist didn't understand my English mother Young's spoken perfectly like she just wanted to be disrespectful.
Could be better could be more friendly or just not rude.

Just called reception insisted I didn't need an appointment the receptionist was argumentative when I explained my experience she refused to book an appointment and told me it's walk in

emma B.

Do not ever ever have a coil fitted here! I had the coil in December, at Christmas I couldn’t feel the strings and my dr said I had to go back and have it removed asap. This clinic refused time and time again until my dr wrote to them. By the time they got me in and agreed, the 2mm of string they saw before when refusing to remove it, had gone. I now have to go to hospital for it removing. They had the curtain open, chatting away as I was dressing. When I walked in there was a young male student, it wasn’t until I was undressed and on the bed, legs open, that I was asked ‘is it ok for him to be here’
The receptionist are rude and I heard sensitive information about another patient.
I have put in a complaint but have no doubt whatsoever that it will be somehow covered up. They cannot even stick to basic patient privacy.
They also told me the dr who fitted the coil AND refused to remove it, is ‘the best dr they have’

Serena F.

Professional, courteous staff. Recently they have been so accommodating with getting you an appointment time that suits you. I haven't had any difficulty arranging appointments and have always been treated respectfully and kept well informed. I have not tried the walk-in service but I recommend calling to book.

Jane S.

I was going to book an appointment for having my coil removed because my doctors do not remove them anymore and told me to book an appointment with this clinic but after reading the reviews I think I will go somewhere else

Justyna K.

Great place, will help with most of your sexual problems and staff are great and very profesional, but waiting time for drop-in clinic is a Total nightmare! It is always about 2-2,5 hours. Had to cancel my apointment once, even if I was next on the list... after 2,5 h waiting! Otherwise I would be late for another appointment...

Mick B.

Staff are always helpful, friendly, and professional. Never had any problems. Results returned quickly.
Much better than the services I've used in Sheffield & Huddersfield

Jack H.

Started ringing at 2 0 no joy so jumped in car and sat outside 45 mins ringing on and off 5 10 mins keep saying busy no 1 or out in 45mins? So what's going on beats me lol