Southwood Practice - Farnborough

Address: Southwood Village Centre, Links Way, Farnborough GU14 0NA, United Kingdom.

Website: gov.uk
Specialties: Medical clinic.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Toilet.
Opinions: This company has 25 reviews on Google My Business.
Average opinion: 3/5.

📌 Location of Southwood Practice

Southwood Practice

Address: Southwood Village Centre, Links Way, Farnborough GU14 0NA, United Kingdom.

Información Básica

Esta clínica médica se encuentra ubicada en Southwood Village Centre de Farnborough, Reino Unido.

Dirección y Accesibilidad

La clínica es accesible para personas con discapacidad, con un estacionamiento de vehículos con acceso razonable y una entrada y baño accesibles.

Teléfono y Página Web

No se proporciona un número de teléfono en el contenido, pero la página web es gov.uk.

Especialidades

Las especialidades de la clínica son:

Medical clinic.

Opiniones

Esta clínica ha recibido 25 reseñas en Google My Business con una media de opinión de 3/5.

Características

Algunos de los puntos positivos de la clínica son la disponibilidad de apoyo para personas con discapacidad y la oportunidad de establecer una relación con un médico.

Por otro lado, los clientes han reportado largas espera para obtener un horario de citas y dificultades para comunicarse con la clínica.

Puntos de Interés

Algunos de los puntos de interés de la clínica son:

Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible toilet
Toilet

Opiniones

Algunas de las opiniones de los clientes son:

Una persona comentó que tuvo que intentar contactar a la clínica 4 veces por teléfono antes de obtener una respuesta, y que los tiempos de espera para obtener un horario de citas pueden ser 15 minutos.

Otra persona expresó su insatisfacción con el servicio de la clínica, indicando que dejó la clínica debido a los problemas de servicio, pero que los nuevos médicos de su nueva clínica también estaban trabajando para ellos.

Una persona más comentó que no había alternativas viables a la clínica.

Conclusión

En resumen, la Southwood Practice es una clínica médica ubicada en Farnborough, Reino Unido, con una media de opinión de 3/5 en Google My Business. La clínica es accesible para personas con discapacidad y ofrece apoyo para personas con necesidades especiales. Sin embargo, los clientes han reportado problemas de servicio, como largas espera para obtener un horario de citas y dificultades para comunicarse con la clínica.

👍 Reviews of Southwood Practice

david G.

3/5

4 attempts to get through by phone ...on average 15 minute wait times to be offered an appointment in two weeks ...i dont have the time in my working day to sit on hold constantly ..more receptionists ..i left this practice due to poor service only for my new drs to be taken over by them and back to square one !!

no viable alternatives

kira

1/5

Was given an appointment for today only to show up and the surgery is CLOSED. disgusting and upsetting, i’ve had to rearrange the appointment 3 times because of doctors not showing up when they said they will. am i supposed to ignore my issue until i need urgent attention? makes me not want to arrange an appointment again.

Jade L.

1/5

The staff and most of the doctors and nurses where friendly and helpful but they clearly need a bigger practice or more staff. I have just moved area and joined another doctors surgery and its so effecient in comparison. At Southwood surgery I couldn't book an appointment in advance, can never get through on the phone in the morning to make an appointment for that day and if you go to the surgery first thing the queues can go right down the path outside the surgery. Totally useless for people. Worst practice I've experienced for getting appointments so I'd advise trying some where else if you can.

Budhi G.

5/5

Very efficient and kind staff. I called yesterday to book an appointment for my baby in the afternoon. A very kind staff told me that i need to call early morning for appointment for the same day. Then she asked me the reason for appointment she immediately booked me for telephone appointment with GP and within an hour received call from doctor. Staff was really polite and kind.

Edwin D.

3/5

The doctors are great if you can see one. But with over 18000 patients time is precious. Since voyager health took over its declined steadily. But with the opening of the new centre for health it’ll improve massively I’m sure. Be patient with the staff.

Gemma S.

1/5

This practice has rapidly declined since it's merge with Milestones - very unorganised and rude staff. The stupid lady booked me on the wrong day and promised me she booked me in with a specific nurse that I asked for - turns out she left to work at another practice - no surprise there! What a joke! I use to love this practice as I have been going here for over 30 years - Sadly, I will be moving on.

mistie C.

1/5

Sadly, since the merger with Milestone,things have gone badly downhill. I'm sure there are teething problems,but this should not reach the patients. Very sad,as I regarded Southwood as the best doctors I had ever been to.

Richard M.

1/5

Discrasful surgery, no-one answers the phone so your forced to call 111, who'll advise you they'll make you an appointment and the surgery will call you within 2 hours.
3 hours later still no call.
This has got to be the worse service I've ever seen.