Southlands Care Home - Bupa - Harrogate

A.H G.

Outstanding care from everyone -cleaners to nurses, chefs to maintenance man and all the care staff.
Lovely surroundings in and outside the home and friendly warm atmosphere generated by the staff.

D B.

The staff are very knowledgeably and friendly and are willing to go the extra mile. The front of house staff are exceedingly friendly and welcoming which gives you a good impression when you walk in. There are lots of activities going on and residents are encouraged to participate.

Julie I.

My dad had been at BUPA Southlands nursing home for two years before he sadly passed away peacefully on the 29th January this year.
I wanted to post a review in his memory as I know how happy he was during his stay there.
If you are looking for somewhere to place a loved one you couldn’t choose a better place than Southlands. I found the staff were kind, gentle and caring, nothing was ever too much trouble and they treated dad like an extended member of their family.
In the two years dad was in the care of Southlands I never once felt anxious or worried about him as I knew he was in good hands, I can honestly say I did not feel this way when dad was in his previous care home.
Big thank you to all the team who are brilliant and do a very difficult job.

helene B.

my mum has been a resident at Southlands for the past four years - during this time she has deteriorated immensely - the staff in the home do liaise with myself at all levels regarding the care of mum what measures are in place to make life more comfortable for her, we have a very open relationship and I know mum is happy there in her own way - she is unable to communicate with anyone - but the staff know her well and know how to provide the best care for her. Her dignity and privacy is at the forefront of all they do which gives me peace of mind for her wellbeing.
Being a carer isn't a job its a passion and i truly believe the staff at southlands do have a passion for what they do. I cannot praise it enough. While no one wants to think of their loved one going into care - sometimes its the only option - the staff and team at Southlands have made the transition as easy as it could be and i am very very grateful.

Cliff A.

Southlands provided exceptional care and support to my mother for over 2 years until her death. She felt safe, nurtured and loved by so many Southlands staff. This is an excellent Care Home.

Alison D.

Mum has now been at Southlands for 3 years. It reassures family to know she is cared for and is safe. The staff are great, we are kept informed of any issues, we feel we are heard if we need to address/question care, but overall, mum is happy and the family are happy with Southlands and their whole team. 😀

David S.

My Mother has been in Southlands now for one year . In that time all the members of staff have done their upmost to welcome her and make her feel comfortable in her new home .
It hasn’t been easy taking my Mother from living an independent life in her own home , but for all the members of our family we now know that she is living in a safe and caring environment and where we can visit her as much as possible.
Thank you to everyone for making this possible.

valerie R.

My husband has been in Southlands Nursing Home for a period of time this year He is being looked after with the upmost care and attention from all the nursing and care staff. They all keep him cheerful and happy, and he always tells me they are thoughtful and kind.

Many times, after saying good bye after my visit, its so warm and comfortable, I'm reluctant to leave, especially after seeing the delicious food.

A very special thanks to Head Nurse Savina Malousi who welcomed John in on his first day, and has remained more than approachable if needed.

Also at reception Helen and Cora, nothing is too much trouble for
them, always a smile and welcome.

Congratulations, Mrs Susan Sowden on your excellent Team, and all the very best for your future years.

Kindest regard to all hard working staff.
Gwenda Ryell