Real Life Options Ltd - Hartlepool

Introduction to Real Life Options Ltd

Real Life Options Ltd stands as a prominent organization dedicated to providing comprehensive disability services and support within the Hartlepool area of the United Kingdom. Established with a clear mission to enhance the quality of life for individuals with disabilities, this organization operates from its base at The Innovation Centre, Queens Meadows Business Park, Hartlepool TS25 5TG, United Kingdom. Their presence in this modern business park suggests an environment conducive to innovative approaches within the support sector, positioning them as a contemporary service provider in the field.

Core Services and Focus Areas

At the heart of Real Life Options Ltd's operations lies a commitment to disability services and support organization. While the specific spectrum of disabilities they cater to isn't explicitly detailed in the available information, the nature of their services strongly suggests they provide tailored support for a diverse range of needs encountered within the disability support landscape. This likely encompasses practical assistance, personal care support, and potentially support coordination, all aimed at fostering independence, inclusion, and overall well-being for the individuals within their care. The organization positions itself not just as a provider of necessary services but as an entity focused on empowering those they support.

Tangible Information and Accessibility

For individuals seeking detailed information, Real Life Options Ltd provides clear contact details. Their official address is located at 107, Real Life Options Ltd, The Innovation Centre, Queens Meadows Business Park, Hartlepool TS25 5TG, United Kingdom. This location is strategically situated within the Hartlepool area, making their services accessible to a significant local population. Furthermore, the organization maintains a dedicated website at www.reallifeoptions.org, serving as a central hub for comprehensive information regarding their services, application processes, and organizational mission. A direct line of communication is also available via telephone at +44 1429 239565.

A notable point of interest highlighted for visitors and potential clients is the organization's consideration for accessibility. Real Life Options Ltd explicitly mentions a wheelchair-accessible car park and a wheelchair-accessible entrance. This demonstrates a proactive approach towards ensuring that their physical premises are welcoming and usable for everyone, including those with mobility challenges. Such features are crucial for building trust and ensuring equitable access.

Client Feedback and Reputation

The public perception of Real Life Options Ltd can be gleaned from online reviews. Currently, the organization holds a modest number of 4 reviews on Google My Business. While the quantity of reviews is relatively low, the average rating stands at 3.3 out of 5. These reviews, though limited, offer valuable insights, though specific details from individual reviews are not available for direct citation.

Incorporating Review Insights

Analysis of the available opinions suggests certain strengths. One review explicitly mentions the professionalism and enthusiasm of a staff member named Andy Hood, drawing a positive comparison related to the care package for a family member. This feedback highlights the importance of staff attitude and competence as key factors in the service experience. Another review, following the transfer of the care package, further reinforces this sentiment by praising the 'brilliant' staff encountered. These testimonials indirectly suggest that the organization places emphasis on staff training and morale, which translates into a positive experience for clients and their families. The mention of a care package transfer indicates they offer personalized support arrangements.

Considering the overall rating and the nature of the feedback received, it can be inferred that while Real Life Options Ltd has received positive recognition for specific interactions and staff performance, there may be areas where overall client satisfaction could be enhanced. Potential clients might wish to inquire further about the breadth of services, specific case studies, or the consistency of service delivery across different points of contact or team members. Despite the average rating, the positive experiences shared by some clients indicate that the organization has pockets of excellence and likely continues to strive for improvement across all aspects of their service provision.

Conclusion and Recommendation for Potential Clients

In conclusion, Real Life Options Ltd presents itself as a United Kingdom-based organization specializing in disability services, operating from Hartlepool. Key features include their focus on support services, their provision of essential accessibility features like an accessible car park and entrance, and an online presence via their website and Google My Business listing. The average rating from limited reviews suggests a generally acceptable level of service, with particular praise noted for staff professionalism in specific instances.

For an individual seeking disability support services, Real Life Options Ltd offers a point of contact and a physical location in Hartlepool. It is recommended to visit their website for detailed service descriptions and eligibility criteria, or to contact them directly via phone (+44 1429 239565) to discuss specific needs and arrange an initial consultation. Prospective clients should prepare to share information about their situation and inquire about the specific support packages available, drawing upon the positive feedback regarding staff interaction as a potential indicator of the support experience they might receive.

👍 Reviews of Real Life Options Ltd

Nicola D.

5/5

If the staff are as professional and enthusiastic as Andy Hood who I recently met to discuss mum care than I will be very happy. Will post again with staff reviews once mum's care package has been transferred. Care package has now been transferred and the staff we have met today have been brilliant. ***** 🙂

Oluwadamilare O.

4/5

gary B.

3/5

Richard M.

1/5