Psychological Therapies Service - Hastings

Psychological Therapies Service in Hastings

Based in the historic town of Hastings, East Sussex, the Psychological Therapies Service offers professional psychological support and services to individuals seeking expert guidance and therapeutic intervention. Located at Cavendish House, 1 Castle Street, Hastings TN34 3AA, this service provides accessible mental health resources within a community-focused setting. While operating with a telephone number for client convenience, they currently do not maintain a dedicated official website, directing interested parties primarily towards practical contact methods.

Core Offerings and Specialties

The primary focus of this service is the provision of high-quality psychological assessments and therapeutic interventions conducted by qualified psychologists. Their expertise lies specifically within the field of psychology, offering services that address a variety of mental health concerns, emotional distress, and cognitive challenges. Clients typically seek such services for issues ranging from anxiety and depression to more complex personality disorders or difficulties related to stress management and coping mechanisms. The emphasis here is on evidence-based therapeutic approaches tailored to individual needs, aiming to foster personal growth, improve emotional regulation, and enhance overall wellbeing through professional support.

While the specific therapeutic modalities employed by this particular practice may not be publicly listed in detail, a reputable Psychological Therapies Service would generally draw from established therapeutic frameworks such as Cognitive Behavioural Therapy (CBT), psychodynamic therapy, humanistic approaches, or other specialized techniques depending on the clinician's expertise and the client's presenting issues. The service positions itself as a resource for professional psychological care, implying a commitment to confidentiality, ethical practice, and maintaining high standards of assessment and treatment within the field of clinical psychology.

Location and Accessibility

Nestled at 1 Castle Street, the Cavendish House location in Hastings offers a central point of access for clients within the town and surrounding areas. This addresses accessibility considerations for those seeking psychological support, though specific details regarding opening hours, appointment scheduling, and availability are not provided in the basic contact information. The absence of an official website might slightly hinder comprehensive online discovery, but the provided address and telephone number are essential tools for those looking to connect directly with the service. Potential clients should anticipate needing to make initial contact via phone to inquire about availability, specific services offered, therapist matching, and the administrative process involved in accessing psychological therapy.

Practical Information and Considerations

For anyone contemplating engaging with the Psychological Therapies Service, thorough consideration of the practical steps involved is recommended. This includes understanding the referral pathways, potential waiting times, the nature of the initial assessment, and the commitment required for therapy sessions. While the service maintains a professional demeanor, the inclusion of a toilet among points of interest suggests basic accessibility considerations are in place, which could be relevant for clients with mobility needs or specific requirements during their visits.

Furthermore, the current state of Google My Business presence, displaying only three reviews with an average rating of 1.3 out of 5, warrants careful consideration. This low review count and average score might indicate recent service changes, specific challenges faced by clients, or perhaps a limited sample size of feedback. Prospective clients are strongly advised to seek more detailed information through direct telephone contact or by requesting further details to gain a clearer understanding of the service's current operations, quality, and suitability before committing to engage with them.

Relevance and Recommendations for Seekers

Individuals exploring mental health support in the Hastings area, particularly those requiring professional psychological evaluations or therapy, may find the Psychological Therapies Service at Cavendish House relevant to their needs. It is situated as a potential resource within the local healthcare landscape, offering direct access to qualified psychologists without necessarily requiring referrals through more complex NHS channels, depending on the specific service offered and contractual arrangements.

However, given the service's specific focus on psychologists and the lack of extensive online presence or detailed service information beyond basic contact details, potential clients are encouraged to approach with diligence. Prior to any engagement, contacting the provided telephone number (03003040244) is essential to clarify service details, confirm availability, understand the process for accessing care, and assess whether the service aligns with their specific needs and expectations for psychological support. Inquiring about therapist specializations, assessment procedures, and the overall client experience during this initial contact is highly recommended before proceeding.

Understanding the Rating Context

The reported average rating of 1.3/5 based on three Google My Business reviews is significant. Such a figure suggests that client satisfaction has been notably low based on the limited feedback available. There could be several underlying reasons for this, including potential difficulties with the booking process, dissatisfaction with wait times, perceived impersonality, issues with communication, or unmet expectations regarding the therapeutic outcomes.

It is crucial for anyone considering this service to recognize that an average rating derived from only three reviews is highly susceptible to outlier experiences. One or two strongly negative reviews can disproportionately influence the average, while the positive experiences of those who found the service helpful might not be represented. This low score acts as a cautionary signal, prompting potential users to seek more comprehensive information through direct engagement rather than relying solely on this summary statistic. The absence of a website further limits the ability to independently verify the service's scope, quality, and client testimonials beyond what is publicly available.

In conclusion, the Psychological Therapies Service operating from Cavendish House in Hastings presents itself as a physical location offering psychological assessments and therapy by qualified psychologists. While essential contact details are provided, the lack of a website and sparse online reviews necessitate proactive verification by potential clients. Direct telephone contact is the recommended first step to understand the service's offerings, procedures, availability, and address any concerns before deciding to utilize their professional psychological services.

👍 Reviews of Psychological Therapies Service

Rachel

2/5

Was classed as an urgent case, but had my appointment cancelled. When I requested for the doctor to call me, his secretary got very rude and said he is unable to call. (I was requesting a call back, when he is available). I had a prescription that was meant to be sent to a pharmacy from here, but the pharmacy never recieved it. When I called Cavadish house to chase, the secretary got very rude again and said to try the pharmacy. It is a constant back and forth.
The doctor I am dealing with is wonderful and very helpful. He is understanding and listens. I would defiently recommend him.

Ryan

1/5

Awful service, the Adult Treatment Service based in Cavendish House has been one of the least helpful psychological services I've encountered. They take doctor's referals before they will will accept a patient which can turn into a back and forth battle between them and the doctor of rejecting referals before they accept one.
Previously I've been a patient of the service and the very little help they offer was very wishy-washy and thin, staff and reception are rude and wishy-washy and the general sense I received from them is that they can't wait to discharge you. I've had friends who also have used this service and received a sub-par experience with them too. I will be making more formal complaints against them with the NHS & Pals service because I don't think anyone should go through a battle with their mental health and a battle to try and stay on as a patient for the psychological services that Cavendish House offer.

Jessica

1/5

My mother has had a stroke last year due to the constant battle and stress to be on there system to get help, numerous referral from doctors they rejected every one of them, I had to contact PALS, ombudsman and the local paper to complain about this. My mother had just been accepted and was offered support to take her out but due to the pandemic this couldn't happen so instead of putting this on hold they called her a few times and will now discharge her. Useless service they are more stress than they are help I will now be going down PALS option again as well as the papers. If my mother suffers another stroke and enough evidence to prove canvedish house are to blame for the lack of care and stress on my mother then I will also go down the legal route and take them to court.