Pompey Health & Fitness Club - Portsmouth

Liz R.

I joined just over a year ago following encouragement from a friend member.
I had been out of work for six months and due to my previous employment and other factors, my mental health was pretty bashed. My physical health will always need working on.
My friend gave me a guest pass and after the first visit I joined.

The reasons being as follows :-
A warm and genuine welcome ( no prejudging on size, age etc)
Wonderful facilities which are always clean or being cleaned.
Great and inclusive classes with wonderful staff ( May I please highlight Bev specifically), so encouraging and good fun.
The generic and demographic mix of members. ( Everyone fits in).

I can honestly say my mental health, self worth and self esteem plus some physical changes and benefits were restored, and that is all credit to your staff and wonderful facilities.

Re classes. They are very popular so it pays to book ahead as far as you can. Even trying to book early they are sometimes full but there is a waiting list system which helps.

The pool is fairly small and sometimes overcrowded, it just depends on the time of day.

Gym facilities are great and you can book an induction session to get you going or book mentoring sessions.

With various membership options, like rolling monthly membership you are not tied into a yearly contract.

Dustin M.

I would definitely not recommend this gym to anyone and I absolutely regret recommending this gym to friends and family, when I was about to enter the disabled changing rooms by the pool. One of the staff members who is a lifeguard there asked me to pick up someone else's dirty shoe cover as it was in front of the male changing rooms and kept pointing at it till the time I picked it up, seeing that after the door of disabled changing room was open and my wife was barely clothed and didn't move from there till I picked up the dirty shoe cover that someone else left, I was never under the impression that while joining this gym along with my contract of paying the monthly fees I would be also entrusted with HOUSEKEEPING CHORES, the way this gym treats you is absolutely appalling and after speaking to the manager Richard, he justifies this humiliating and insulting episode I underwent as if the staff know you in the gym and ask you to pick things up where needed you should complete your housekeeping duties, even he justified this duties for a disabled person in a wheelchair chair and said if they are able to do so they should pick it up. So make sure no matter what condition you are in able or disabled Pompey Health And Fitness runs a regimented camp where even after being a paying customer the staff will make you do things if your known to them, as this is the resolve I received back from Richard the manager and they justify this that even if someone else litters the place and your seen around the litter your doomed as that your job now to pick it up and keep tidy as the staff don't believe in doing thier jobs as quoted by thier Manager Richard and will dictate jobs to you, all the best in picking Pompey Health & Fitness Club specially if your disabled and have special needs.

shirl

By far the best health and fitness centre I have belonged to. Quality equipment and facilities. Friendly and great classes on offer. The app with a variety of workouts etc..is a bonus Highly recommend 👌

Tropical A.

Terrible. Increased membership massively by 10% last year then 20% this year! I posted on their Facebook page but they deleted the comments and blocked me so obviously trying to hide this from potential new members. If you are thinking of joining I would avoid them unless you want repeated, over inflated price increases.

Jean R.

The Gym is nice, good ambient and lots of space. there is lots of Fitness Equipment such treadmills and so on. You also can Swim or play Squash. It all depends of your use actually , the prices are around 39 quid per month on 12 months contract and if you need to cancel you need to give them 3 months notice what is not so good. about the equipment they are new and well maintained I just do not give them 5 stars because I thinks they could provide more Equipment Variety instead of those treadmills that no one uses. But is a good place to workout . Plenty of shower area and toilet space. the pool is good and not too busy.

Pen A.

Really this gym is massively let down by the unavailability of classes. For the last year members have repeatedly fed back how difficult it is to get places on classes, particularly the wellness classes. It’s never been resolved and I regularly go many weeks unable to get one a class. If you like the gym floor, this gym is fine. If you’re after classes, go elsewhere as here is a waste of money.

Becki H.

I often use the swimming pool at the club and I love them! The pool is warm and kept to a very high standard. The changing rooms are always spotless and the staff are very helpful and friendly! They offer great classes for children learning to swim also. Would highly recommend

Jessica O.

Took my son to his first swimming lesson on 25th Feb, receptionist was very efficient and friendly and facilities were very new and clean. The swimming teacher was also very friendly and my son warmed to her immediately which is saying something for him! Overall it was a very positive experience of a very lovely leisure centre.