Peartree Lane Surgery - Welwyn Garden City

Introduction to Peartree Lane Surgery

For individuals and families residing in and around Welwyn Garden City, Peartree Lane Surgery represents a dedicated and comprehensive healthcare provider. Located at 110 Peartree Ln, Welwyn Garden City AL7 3UJ, United Kingdom, this surgery offers a wide range of medical services, underpinned by a commitment to patient well-being and accessibility. The surgery’s phone number is 1707329292, and visitors can find detailed information, including appointment scheduling and practice news, on their website: peartreegp.co.uk. Peartree Lane Surgery distinguishes itself through its specialized services, encompassing both a surgical center and an on-site pharmacy, providing a truly integrated healthcare experience.

Specialties and Services Offered

Peartree Lane Surgery’s scope of services is remarkably broad, catering to diverse healthcare needs. The surgical center provides a range of surgical procedures, managed by experienced and qualified surgeons. This facility is equipped with modern technology and adheres to the highest clinical standards. Furthermore, the integrated pharmacy allows patients to conveniently access prescription medications and receive expert pharmaceutical advice. This dual specialization greatly enhances the convenience and efficiency for patients requiring both surgical and pharmaceutical care. The practice actively promotes preventative care, offering regular health screenings and vaccinations. They also provide comprehensive management of chronic conditions, ensuring ongoing support and monitoring for patients with diabetes, hypertension, and other long-term illnesses. Specific services offered include:

• General Medical Consultations
• Surgical Procedures (details available on the website)
• Prescription Medication Dispensing
• Vaccinations
• Chronic Disease Management
• Minor Surgical Procedures
• Health Screenings

Location and Accessibility

The surgery’s location at 110 Peartree Ln, Welwyn Garden City AL7 3UJ is strategically chosen for ease of access. Welwyn Garden City is a thriving area with excellent transport links, making Peartree Lane Surgery accessible to residents throughout the region. The practice is profoundly committed to ensuring that all patients, regardless of their mobility, can comfortably access its facilities. Key accessibility features include:

• Wheelchair accessible entrance: The main entrance is designed to accommodate wheelchairs and other mobility aids.
• Wheelchair accessible parking lot: A designated parking area is available for patients and visitors with mobility impairments.
• Wheelchair accessible restroom: A fully accessible restroom is provided for patient convenience.
• Restroom: Standard restroom facilities are available.

Patient Feedback and Reputation

Peartree Lane Surgery has garnered a significant number of patient reviews, demonstrating a strong positive reputation within the community. Currently, the surgery holds 190 reviews on Google My Business. The average opinion is 3.2/5, indicating that while there's room for improvement across the board, the majority of patients have had positive experiences. Review analysis reveals recurring themes of praise for the doctors’ expertise, the friendly and helpful staff, and the efficient appointment scheduling process. However, some reviews mention longer than anticipated waiting times for appointments, a common challenge within many general practices. The surgery actively monitors and responds to patient feedback, continually striving to enhance its services and address concerns raised by its patients.

Additional Points of Interest

Beyond its core healthcare services, Peartree Lane Surgery prioritizes patient comfort and convenience. The practice operates with a patient-centric approach, aiming to create a welcoming and supportive environment. Their commitment to accessibility extends beyond physical features, encompassing a focus on clear communication and personalized care. The website, peartreegp.co.uk, provides comprehensive information on various aspects of the practice, including opening hours, appointment booking procedures, and frequently asked questions. Patients are encouraged to utilize the website resources to manage their healthcare needs effectively. The surgery also maintains a proactive approach to digital health, exploring opportunities to leverage technology to improve patient engagement and streamline processes.

Conclusion

Peartree Lane Surgery offers a well-rounded and accessible healthcare solution for the residents of Welwyn Garden City. With its specialized surgical center, integrated pharmacy, commitment to accessibility, and positive patient feedback, it stands as a reliable and valued member of the local healthcare community. Individuals seeking comprehensive medical services should consider Peartree Lane Surgery as a trusted partner in their healthcare journey. The surgery’s dedication to patient care and accessibility makes it a commendable facility within the region.

👍 Reviews of Peartree Lane Surgery

freddie F.

1/5

I have never had an arch nemesis but I do now. The lady who works at reception and answers the phone is horrible to speak to. I dread every call I have to make and she is always the person who answers for some reason. They probably keep her employed as they will get less patients because of her. The staff probably love her because they never have to deal with anyone because she makes sure no one ever gets an appointment. We will meet face to face one day and I will remember the voice…

Sam B.

1/5

Absolutely disgusting surgery, don't go here if you have mental illness, don't go here if you need regular medication. They don't believe a person can be completely responsible for themselves with no next of kin when it comes to medication, so if you have any issues with memory, you will not recieve your prescription from this surgery without massive gaps in taking your dosage. If you are having a mental health emergency, expect to wait a week before being acknowledged. If you want access to your personal record, forget about it.
Everywhere surgery I've been with prior to this, you can arrange repeat prescription and access your medical prescription, sort sick notes and more with your GP. If I could give this surgery a lower rating I would.

Herts L.

1/5

Awful. Digital Triage by non qualified staff designed to keep you from seeing the doctors is dangerous and counter productive, people forced to urgent care for routine issues. Really unhelpful too.

Dave S.

2/5

Very complex to make an appointment. Never have the same GP twice, so no continuity of care. Now expect to just call you at any time during the day and you be available - as a business owner i cannot sit on the phone all day waiting for a call. Im not sure what needs to be solved but im tired of them hiding behind beaurocratic processes, long delays for paperwork.

Mariusz R.

5/5

Good free parking. Good staff. Inside pharmacy and toalet. Near shop Co-operative and Fish&Chips

tinotenda B.

1/5

The reception staff will do anything not to actually help you and do the least amount of work. Also told me not call 111 even after telling them my symptoms were getting worse. Staff was not listening to me only wanted to put their point across, very very dismissive.

Super S.

3/5

I very rarely use a doctor other than for my usual asthma prescription.
But I could do with speaking to someone this time but only get a machine, go online and I can't even request a call back. Great doctors poor booking system.

Roxana C.

1/5

Would give 0 starts if possible but since that option not available, will go for 1 star. Can't seem to ever be able to get an appointment even if I try calling exactly as the clock strikes 8.30am. Did get through to reception who said I will get a call within 2 hours. That didn't happen and got a text instead asking me to complete an E-consult which I tried but seems to always be "temporarily" unavailable on their website. Staff extremely rude and don't seem to have any duty of care whatsoever or any empathy towards their patients.