Patient Advice & Liaison Service - Morpeth

Patient Advice & Liaison Service - A Comprehensive Overview

Located at the address Grey Pl, Morpeth NE61 1QD, the Patient Advice & Liaison Service (PALS) is a valuable resource for patients and their families. With a phone number of 08000320202, this service provides support in navigating the complexities of the healthcare system.

Specialties

• - Patient support and guidance
• - Assistance with complaints and concerns
• - Information about services and rights
• - Emotional support

Other Points of Interest

The PALS office is equipped with a wheelchair-accessible car park and entrance, ensuring that all patients can access the service easily.

Opinions and Reviews

This company has garnered 4 reviews on Google My Business, with an average rating of 3/5. One notable review states, "Helpful and friendly. Handled my problem effectively and came back to me promptly. Great service, thank you." This feedback indicates that the PALS service is responsive and empathetic in their approach.

Characteristics and Recommendations

The Patient Advice & Liaison Service offers a crucial support system for patients navigating complex healthcare issues. Their specialties include providing information about services and rights, emotional support, and assistance with complaints and concerns. They aim to empower patients and their families by offering guidance and understanding. The service is conveniently located with a wheelchair-accessible car park and entrance, making it accessible to all patients. It is recommended for anyone seeking support and advice within the healthcare system.

👍 Reviews of Patient Advice & Liaison Service

Eee ?. H. O.

1/5

Very disappointing service, they claim to act on behalf of the patient, while jumping through every limitation and hoop the NHS set, so provide nothing more than a buffer to protect their real client the nhs. Lots of sympathetic noises but nothing of substance. Please don't build up any hope of thinking you'll get any real advice or resolution if you contact this organisation you won't, they are nothing more than a messaging service.

Gill A.

5/5

Helpful and friendly. Handled my problem effectively and came back to me promptly. Great service, thank you.

Equilibriater

1/5

Horrendous experience, rude staff, only spoke to one older lady and it was like pulling teeth. Will never return.

Dawn M.

5/5