Park Slope Surgery - Northampton

Steve N.

Rude and arrogant, closes before time. Keeps chatting to each other when patients are waiting. Doesn't listen properly and take down instructions incorrectly. Leaves the phone ringing whilst they are chatting to colleagues and they have just hung up on me at times. I've rarely seen the These are some of the things I've experienced

Josh L.

Took our newborn son for his immunisations here. We walked in 5 mins late due to having to find parking off the premises. Checked in and sat down before being told 5 mins later that we wouldn't be seen due to being late.

Really disappointing service to have no grace given to a newborn (every establishment I've ever been to has given 5 mins grace minimum) not to mention time taken off work to attend.

Sandra J.

Never been to this Surgery before but my Doctors from the general 5 practices booked me here for a blood test .

All I can say is the moment you walk in you are greeted with a friendly smile and hello and immediately you feel it’s a lovely place .

You got the feeling from the staff I saw it was definitely a happy place to work and the place was so clean , airy and plenty of seating .

Thank you to the Nurse you gave me a blood test .. I wasn’t rushed and she really made me feel at ease and such professionalism and care .
Thank you .

You can always tell immediately when it’s a happy place to work in a credit to all the staff working there .

van D. M. (.

Almost useless. Difficult to get an appointment, some of the staff is rude, even if you are the first in line when you ring them, takes ages to answer.

Jeannette E.

My first home visit for about 20 years was with Dr Sarah. She was friendly knowledgeable thorough and reassuring
She explained everything I needed to know and did not make me feel rushed.
I would like to thank her very much for coming.

I could not have asked for more.
Thank goodness I am lucky enough to be with Park Road Surgery

H. T.

Ive never known a doctors surgery be closed for 2 & a half hours at lunch time which is really annoying. However, I am glad they now have a card machine at the pharmacy. You can often get a same day appointment, but you rarely see the same doctor twice and some doctors do not give good advice (one told me to "power through" suicidal thoughts when taking medication state on the leaflet to stop taking immediately if you get suicidal thoughts!!) The surgery is outdated and barely any parking. But it's OK. I only stay for the quickness of appointments.

Roy M.

Must be the best practice in the country.
We are very lucky indeed.
NHS at its best.
I've had mega health problems half my life and they sure have kept me going so I can still work full time in my eighties. Thanks to you all...same with NGH.

Paul D.

This surgery should be extremely proud of the plaudits they receive as they are well justified. The reception staff are wonderful as are the GP's