Orsett Hospital - Grays

Address: Rowley Rd, Orsett, Grays RM16 3EU, United Kingdom.

Website: basildonandthurrock.nhs.uk
Specialties: General hospital.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 136 reviews on Google My Business.
Average opinion: 3.4/5.

📌 Location of Orsett Hospital

⏰ Open Hours of Orsett Hospital

Monday: 10 AM–7 PM
Tuesday: 10 AM–7 PM
Wednesday: 10 AM–7 PM
Thursday: 10 AM–7 PM
Friday: 10 AM–7 PM
Saturday: 10 AM–7 PM
Sunday: 10 AM–7 PM

Introduction to Orsett Hospital

Orsett Hospital, located at Address: Rowley Rd, Orsett, Grays RM16 3EU, United Kingdom, is a general hospital that provides a wide range of medical services to patients in the area. With a focus on delivering quality healthcare, the hospital has gained popularity among locals, as evidenced by its 136 reviews on Google My Business, averaging a rating of 3.4/5.

Location and Accessibility

Conveniently situated, Orsett Hospital ensures that patients and visitors can easily access its facilities. The hospital boasts a wheelchair-accessible car park and entrance, making it an ideal choice for those with mobility issues. This attention to accessibility reflects the hospital's commitment to providing a comfortable and accommodating environment for all.

Specialties and Services

Overview of Specialties

Orsett Hospital offers a comprehensive range of medical specialties, catering to various healthcare needs. From general consultations to specialized treatments, the hospital's team of skilled professionals works diligently to ensure that each patient receives the best possible care.

Other Points of Interest

In addition to its medical services, Orsett Hospital provides a busy little cafe on the ground floor, offering a convenient spot for patients and visitors to grab a bite or a hot drink. However, it is worth noting that some amenities, such as the hot drinks machine in waiting room 1, may not always be functioning at their best.

Staff and Patient Experience

The hospital's staff is known for their polite and friendly demeanor, creating a welcoming atmosphere for all who enter. Despite potential delays in appointments, such as the example of an eye clinic appointment taking over 3 hours, the hospital's staff maintains a positive presence, helping to alleviate any stress or frustration that may arise.

Conclusion and Recommendation

Orsett Hospital is a reliable and accessible healthcare provider, offering a range of medical specialties and amenities to cater to the needs of its patients. With a wheelchair-accessible car park and entrance, the hospital demonstrates its commitment to ensuring a comfortable experience for all visitors, including those with mobility issues.

While some aspects, such as the functioning of amenities like the hot drinks machine, may vary, the hospital's staff remains dedicated to providing quality care and a positive environment. For those seeking a general hospital in the Orsett area, Orsett Hospital is a solid choice, with a wealth of experience and a supportive staff to assist in your healthcare journey.

We highly recommend visiting their website at basildonandthurrock.nhs.uk to learn more about the hospital's services, specialties, and any updates regarding their facilities. Don't hesitate to contact Orsett Hospital through their website for further information or to schedule an appointment.

👍 Reviews of Orsett Hospital

Linda T.

5/5

Because we as a couple are holders of a blue badge then parking was no problem at all. Nice to see so many disabled parking bays and separate from the main car park. Busy little cafe just inside on ground floor. Staff throughout the hospital were polite and friendly even if my appointment to the eye clinic took over 3 hours. Shame hot drinks machine in waiting room 1 wasn't working.

Emily A.

2/5

I have been trying to call the out patient booking team for the last 3 days and non of them seem to pick up the call(Ophthalmology) .It doesn't even say my waiting list number .It ask me to wait and after 15 minutes the call get dropped. Please find a way to connect with the patients soon . No email address provided the AI does not understand what i try to say . Please make it easy for patients. We can't keep trying to connect with you guys under our busy scheduled

Sue B.

5/5

Orsett eye clinic are wonderful they make you feel relaxed and you are not just a patient, the doctors and nurses give so much care and the reception staff the lady Sam is so helpful nothing is to much trouble they go above their duty to help.

Paul G.

5/5

I personally think that Orsett Hospital is an excellent place it's not a big hospital. But it's an excellent place for sorting your health out and getting your important health matters sorted out. It has a little cafe in the hospital and a seating area.
And at the moment parking is free
The parking payment machines are out of action.

Kastro K.

1/5

We went - Walk in -blood test a week before blood test appointment,for my daughter,as her appointment was on the school day trip a week later ,the old blond women on reception was so rude and arrogant to a 12yrs old grl refusing her blood test as a excuse It is a normal blood test so you can't do it , you must book another appointment Call the number. .Disappointed and not Satisfied ,(if I could, No star at all to this feedback. )

Nicola G.

1/5

I took my child with injured foot/ankle, she was unable to walk. So I had to leave her in the corridor while I went to book her in and find a chair.
At minor injuries the emergency nurse practitioner was very rude to me, raised his voice telling me that they need to see the child for me to book them in. I explained she couldn’t walk and that I couldn’t carry her and asked if they have a wheelchair for me to bring her round. He shrugged his shoulders and continued to abruptly talk at me. He then continued to say it wasn’t his job and that he wasn’t a porter! (I never asked him or anyone else to get me a chair, I simply asked if they had one I could use).
The security guy stood there watching as the nurse continued to shout at me. Who then had the audacity to follow me around and act like I was the issue. I finally found a chair. The nurse then sat there staring at me trying to intimidate me while I was in the waiting area with my child.
I was a parent on my own, my child was injured which is why I was there and I needed help and people caring but instead I was presented with a very unhelpful, rude and horrible member of staff. I was refused his name so I could complain, even though it was on his lanyard. I asked for a manager to be told she was unavailable.
I will definitely be taking this further as this behaviour was unacceptable and he should not be working for the nhs.

Bianca

1/5

This review is especially for the X-Ray reception. Went there today at 9:15, we made a mistake and though we were meant to go there first, but it was a bit further down. That lady was very bothered by our mistake and went ahead and made fun of us with the rest of the people waiting saying that there is a big sign and that they need a bigger one.
Isn’t it simpler to be kind and just tell us what where we need go?
We had to go back to her and i expressed my discomfort all she had to say was “ok, yeah”
Since when is it ok for “medical” staff to be so ignorant?

Lisa Y.

5/5

Took my daughter (24 years old) her first blood test she was very nervous but both nurses she saw where lovely they put her at ease and really helped with her nerves the First Lady couldn’t find a vein so she sent into another bay, who eventually took the bloods they explained it happens all the time and she eventually relaxed just wanted to mention how wonderful they both where