Open Door - Grimsby

Address: Albion St, Grimsby DN32 7DL, United Kingdom.
Phone: 1472722000.
Website: opendoorcare.nhs.uk
Specialties: Medical clinic, Public medical center.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible restroom, Restroom.
Opinions: This company has 37 reviews on Google My Business.
Average opinion: 2.5/5.

📌 Location of Open Door

☎️1472722000

⏰ Open Hours of Open Door

Monday: 8 AM–6:30 PM
Tuesday: 8 AM–6:30 PM
Wednesday: 8 AM–7 PM
Thursday: 8 AM–6:30 PM
Friday: 8 AM–6:30 PM
Saturday: Closed
Sunday: Closed

Information about 'Open Door' Medical Clinic

Open Door, located at Albion St, Grimsby DN32 7DL, United Kingdom, is a notable healthcare facility that operates as both a Medical clinic and a Public medical center. It's accessible to everyone, including those who rely on public healthcare services. The clinic's address is easily marked on a map, and for those who prefer digital navigation, their phone number is 1472722000. For more detailed information, you can visit their official website at opendoorcare.nhs.uk.

One of the most appealing aspects of Open Door is its commitment to accessibility. The clinic boasts a wheelchair accessible entrance, ensuring that patients with mobility issues can enter comfortably. Moreover, there's a designated wheelchair accessible parking lot and restrooms that cater to all visitors, including those with special needs. These features make Open Door a welcoming place for everyone seeking medical care.

When it comes to feedback, Open Door has garnered 37 reviews on Google My Business, with an average opinion of 2.5 out of 5. This indicates a mixed but generally positive experience among its clientele. While there's room for improvement in certain areas, the overall sentiment suggests that Open Door provides valuable health services to the community.

For anyone searching for medical care in Grimsby, Open Door stands out as a reputable option with a strong emphasis on accessibility and public service. It's recommended to visit their website for detailed services offered, appointment scheduling, and further information. The clinic's dedication to accommodating patients with disabilities is particularly noteworthy and demonstrates their commitment to serving the entire community.

👍 Reviews of Open Door

Kevin S.

1/5

Be careful with open door, one week they will sort your medication properly and the next they will deny that it's possible and you have to find your own medication from any chemist in the Grimsby/ cleethorpes area. They are a joke

Malcolm M.

1/5

Suffer with sleep apnea making almost impossible to phone at 8am, why is the surgery still carrying on from the covid farse?

Aaron D.

1/5

Absolutely horrendous service from the receptionist, Samantha.
She is rude and her behaviour towards patients is unprofessional and quite frankly disgusting.

As a carer of a disabled person, I believe the way she acts towards people needs fixing.
She picks and chooses who she helps and that is not on.

I have contacted care plus and made an official complaint against her, and will take all the steps necessary to make assure this doesn't happen to patients again.

Chantelle H.

1/5

Been refused an appointment by receptionist knowing that the paitient is in need.
Edit receptionist was rude, set my anxiety off contacted care plus about Samantha the receptionist to make a formal complaint as I feel like she is targeting me as I've made complaints about her before.

Michael B.

5/5

Cannot Fault This Team 1 Bit Extremely Helpful, Go Above And Beyond To Help When In Urgent Need Of Been Seen For Health Issues, Extremely Polite, Very Kind And Helpful! Best Service I've Used For Support Being Autistic And They Are Very Understanding, Been With These From 2020 To Present And Best Dr's And Nurses That Actually Listen To There Patients And Seem To Want To Help Aswell! Thanks Again Mikey 😀

Kayleigh S.

1/5

Can’t seem to see a doctor anymore. I’ve contact at 8am on the dot everyday for four days and when I finally get through doctors appointments are gone. I booked in with a nurse and she told me I need to see a doctor. I’ve been with these since they opened and it was great when dr Azeez was there now I can’t even see a doctor when I need one. I wil be unfortunately changing surgerie.

Sarah L. N.

1/5

Definitely don't recommend when joined first doctor was rude to me. When chasing for medication it's a nightmare, leave you with no tablets after keeping ringing them telling them you need leave you days without. I would give 0 stars

Zachary K.

1/5

If you are looking for a GP in Grimsby - just *don't bother* with Open Door. Whilst the reception staff are helpful and nursing staff have been professional and friendly, that doesn't make up for the fact that they have ONE person manning the phones for booking appointments (at all times) and the only time you can book an appointment (to get a VERY rushed 2 minute phone call with the Doctor at a random time on the same day) is on a Monday morning at 8am, Wednesday at 8am, or *sometimes* Thursdays at 8am.

Have kids, working or doing literally ANYTHING at that time?

Tough luck, you will never see a GP and receptionists will do nothing about it.

Want to see their counselling service? Tough luck, can't get an appointment despite having a self-referral service (you'll just get told not to bother and that they are never taking on new clients).

Need urgent results discussing with the dr (which I've needed)? Tough luck, it's impossible to talk to one. Been on the phone 2+ hours now waiting in their stupid queue system that gets booked up within 30 minutes because everyone and their dog needs an appointment.

Want to visit in person at 8 to secure an appointment via seeing a receptionist face-to-face? Nope - they don't allow that, either.

Need to see a GP face-to-face? Tough luck, doesn't happen with Open Door unless you about with trying to get a telephone appointment first (waste of time and resources)

Trying to get an appointment in advance? Nope - don't do that here.

Unless all you have is perfect health or prescriptions that will never change (but they'll still occassionally mess you about with them every other week by just not ordering them and WON'T bother to put them in urgently despite messing up) you won't benefit from any 'services' offered here.

CQC really need to look into such poor patient experience here.