Notting Hill Medical Practice - Newtownabbey

Introduction

Notting Hill Medical Practice, situated at 95 Doagh Road in Newtownabbey, United Kingdom, is a dedicated medical center committed to providing high-quality healthcare services to its patients. This comprehensive article will delve into the main services offered, location and accessibility, unique features, practical information, and patient opinions to help you make an informed decision about this healthcare provider.

Main Services

• Opening Hours: The surgery follows a standard schedule, opening from 8:30 AM to 6:00 PM on weekdays. For specific hours on weekends and public holidays, please refer to their website or contact them directly.
• Appointments: Appointments are recommended and can be made via their website, phone, or by visiting the practice. Same-day appointments may be available for urgent cases.
• Home Visits: Home visits are arranged for patients who are unable to attend the surgery due to illness or disability. To request a home visit, please contact the practice before 10:00 AM.
• Medical Research: The practice is involved in medical research and may participate in clinical trials. Patients may be invited to take part in these studies, but participation is always voluntary.
• Prescriptions: Prescription requests can be made online, by phone, or in person. Repeat prescriptions can be ordered using the 'Repeat Request' form on their website.
• Clinics & Services: The practice offers a range of clinics and services, including non-NHS services and various tests and results, such as blood tests and X-rays.

Location and Access

Notting Hill Medical Practice is located at 95 Doagh Road, Newtownabbey, BT37 9QN, United Kingdom. It is situated in the Doagh Road neighborhood, near the junction with Antrim Road. The practice is well-connected by public transportation, with several bus routes stopping nearby. Free on-site parking is available for patients, including a wheelchair-accessible car park.

For those using satellite navigation systems, the postcode BT37 9QN will guide you directly to the practice. The closest train station is Antrim Train Station, approximately 1.5 miles away, and Belfast International Airport is around 14 miles from the practice.

Featured Characteristics

• Wheelchair Accessibility: The practice is fully wheelchair accessible, with a dedicated wheelchair-accessible entrance and toilet.
• Toilet Facilities: A toilet is available on-site for patients and visitors.
• Online Services: Patients can access a range of online services, including appointment booking, prescription requests, and access to their medical records via the practice website.
• Multilingual Staff: While not explicitly stated on their website, patients are encouraged to inform the practice if they require an interpreter or have specific language needs.

Practical Information

The practice can be reached by phone at 2890808200, and their official website is nottinghillmedicalpractice.co.uk. Patients are advised to keep in mind the practice's policy on when they are closed, which is typically during public holidays and weekends.

Patients are encouraged to read the practice's latest news and information on their website, as well as familiarize themselves with the practice's newsletters and updates to stay informed about their healthcare and the services provided.

Patient Opinions

Notting Hill Medical Practice has an average rating of 2.1/5 on Google My Business, based on 91 reviews. While the overall rating may not be exceptionally high, several positive aspects can be extracted from the reviews:

• Improved Services: Some patients have noted significant improvements in the surgery's operations, such as scripts being issued on time and reception staff being more friendly and engaging.
• Professional Medical Staff: The doctors at Notting Hill Medical Practice are consistently praised for their professionalism and expertise.
• Appointment Flexibility: A few patients have commended the practice for their flexibility in accommodating appointments, even offering same-day appointments for urgent cases.
• Accessibility: Several patients have highlighted the practice's wheelchair accessibility and convenient location as positive features.

It is essential to consider both positive and negative aspects when evaluating a healthcare provider. While the overall rating may not be perfect, Notting Hill Medical Practice appears to be making efforts to improve their services and prioritize patient care.

👍 Reviews of Notting Hill Medical Practice

Robert C.

5/5

In my opinion this surgery has improved immeasurably this year. Scripts always on time, reception staff seem friendlier and easier to engage with and as always the doctors are brilliant. Now obviously there's still issues with availability and oversubscription of services etc but credit where it's deserved for the effort put into improving services.

Aracibo A.

1/5

I am 63 years of age. I have paid taxes all my life believing I would have access to the NHS. I telephoned this Practice 51 times between 8 30 am and 8 51am. I repeatedly got an outgoing message to "CALL BACK LATER" until 8 51am when the message said all appointments were taken. This is not access to the NHS it is a lottery instead of health care. This approach does not promote the Mental Health of citizens! Wise up!

Bernadette M.

5/5

Rang this morning for an appointment for my little one. Receptionist was so friendly and little one was seen by 10.30. GP was so helpful couldn't fault this practice

Dineen W.

1/5

I've been with this Health Centre practically all my life and I'm now 65 yrs old. I've ongoing health issues and trying to get an appointment with the doctor is impossible. Phone at 8.30am, to be told there are no more appointments and call back tomorrow. To cue outside the health centre you need to be there from 7.30am and I couldn't stand for over an hour until the doors open at 8.30am. I had a really bad fall on 6th May and been trying to get to see a Doctor since then.

Sophia T.

5/5

Doctors & nurses are exceptional when you eventually get to see or speak with them after many phonecalls. Very frustrating. Most of the receptionists especially those who have been employed there for many years, Natalie, Gillian, Robert, Laura, Tori, Ross, just to mention a few are lovely. Perhaps more phonelines & a few more hours for calls would make a big difference. Not particularly overjoyed with having to share what's confidential to me with receptionists prefer to get time with the GP's. Having spoken with a couple of the 'newer' doctors has been a positive experience as it is with the longer serving GP's. Overall thankful for the service even if difficult to get through. Well done 🙌

Ellen M.

5/5

IV been with the practice for 45 years and never had a problem with old or new staff in fact no were is problem free I am happy with all the treatment I get and appreciate that things have changed it's still the old practice that's looked after me and I appreciate the standard of care they've always provided

Nicole A.

5/5

I was booked in for my smear with the lovely nurse Bernie and it was such a great experience, I know alot of young women are so apprehensive to go get their smears as it can be frightening but nurse Bernie was fantastic. The minute I ended her room she put me at ease and chatted away through everything I needed to know. Such a positive appointment. Can't thank bernie enough for her kind words and lovely nature.

Puja S.

1/5

I just need referral from the doctor, calling at 8.30am since couple of days.. calls on hold for 15 mins & when reached receptionist say all are routine consultations are booked & only urgent calls now. Getting worst service each day.