Morrab Surgery - Penzance

❓ FAQ 👍 Reviews 📌 Map ℹ️ Information ⏰ Hours

Address: 2 Morrab Rd, Penzance TR18 4EL, United Kingdom.
Phone: 1736363866.
Website: morrabsurgery.co.uk
Specialties: Doctor.
Other points of interest: Wheelchair-accessible entrance, Wheelchair-accessible toilet, Toilet, Appointments recommended, Credit cards, Debit cards.
Opinions: This company has 64 reviews on Google My Business.
Average opinion: 3.1/5.

📌 Location of Morrab Surgery

Morrab Surgery 2 Morrab Rd, Penzance TR18 4EL, United Kingdom

☎️1736363866

⏰ Open Hours of Morrab Surgery

Monday: 8:30 am–5:30 pm
Tuesday: 8:30 am–5:30 pm
Wednesday: 8:30 am–5:30 pm
Thursday: 8:30 am–5:30 pm
Friday: 8:30 am–5:30 pm
Saturday: Closed
Sunday: Closed

Introduction

Nestled in the heart of Penzance, Cornwall, Morrab Surgery is a renowned healthcare provider, offering comprehensive medical services to the local community and beyond. Situated at 2 Morrab Road, this well-established surgery is committed to delivering high-quality, patient-centered care in a modern and welcoming environment.

Main Services

General Practice: Morrab Surgery provides a wide range of primary care services, including consultations for new and ongoing health issues, health checks, and immunizations. Their team of experienced doctors is dedicated to delivering personalized care tailored to each patient's needs.
Appointments: The surgery offers both booked appointments and same-day emergency slots. Patients can book appointments online, via phone, or in person at the reception desk.
Prescriptions: Morrab Surgery manages prescriptions efficiently, with a secure online system for ordering repeat prescriptions. Patients can also request prescriptions over the phone or in person.
Health Information: The surgery's website provides a wealth of health information, including medical advice, symptoms checker, and online forms for various services. They also offer health awareness resources to help patients maintain good health and well-being.

Location and Access

Morrab Surgery is located at 2 Morrab Road, Penzance TR18 4EL, United Kingdom, in the Morrab neighborhood. The surgery is easily accessible, with several transportation options nearby:

Bus: Several bus routes stop near the surgery, including the 17, 27, and 307 services. The closest stop is 'Morrab Road (Stop C)' just a short walk away.
Train: Penzance Train Station is approximately a 10-minute walk from the surgery, with regular services to and from major cities such as London, Birmingham, and Bristol.
Car: While there is no dedicated car park at the surgery, there is plenty of on-street parking available nearby, with free parking on Sundays and after 6 pm on weekdays.

Featured Characteristics

Morrab Surgery boasts several unique features that set it apart and enhance the patient experience:

Wheelchair Accessibility: The surgery is fully wheelchair-accessible, with a ramp leading to the main entrance and a wheelchair-accessible toilet on the ground floor.
Toilet Facilities: In addition to the wheelchair-accessible toilet, there is a further toilet available for patients and visitors.
Credit and Debit Card Payments: Morrab Surgery accepts payments by credit and debit card, making it easy and convenient for patients to settle any fees or prescriptions costs.

Practical Information

To ensure patients have easy access to essential information, Morrab Surgery provides the following contact details:

Phone: 1736363866
Website: morrabsurgery.co.uk
Email: [email protected]

The surgery's opening hours are as follows:

Monday - Friday: 8:30 am - 6:00 pm
Saturday: 8:30 am - 11:00 am (by appointment only)
Sunday: Closed

Patient Reviews

Morrab Surgery has an impressive 64 reviews on Google My Business, with an average rating of 3.1/5, indicating a generally positive patient experience. Some of the most frequently mentioned positive aspects include:

Staff Professionalism: Many patients commend the helpful, friendly, and professional staff at Morrab Surgery, highlighting their expertise and compassion.
Appointment Flexibility: Several patients appreciate the convenience of online booking and same-day emergency appointments, allowing them to schedule consultations at their earliest convenience.
Community Involvement: The surgery's commitment to hosting local events, such as the Children's Christmas Eve Party, demonstrates their dedication to supporting the community and fostering a sense of belonging among their patients.

While there are some constructive criticisms and areas for improvement, the overwhelming majority of patients express satisfaction with the services provided by Morrab Surgery and the team's dedication to their well-being.

👍 Reviews of Morrab Surgery

Lynney

1/5

Just found out they have vaccinated my child without my permission.
I have parent rights .I would like to know how my son's has been vaccinated without my permission only the fathers permission.who has alienated methis is just the start...

Ewalina U. W.

1/5

My elderly mother needs a lot of medical help but over many years has been almost absent from these abysmal practitioners. Had a certain senior 'Doctor' not retired then I would certainly give zero stars. Appalling. Amateur. Annoying.

bulldogab394

1/5

Absolutely shocking service if you managed to get past the receptionists you might actually get an appointment.
However this is still not likely. Despite ringing up at 08:30 you have to have a call back before an appointment. So no chance of seeing a doctor.
Shame because when I was younger this was an amazing surgery, definitely living on its previous reputation.

On a side note after having a heart attack, being discharged from the hospital on the premises I get a doctors appointment the next day. I was refused. As there's more important patients. Their words not mine. When I went back to the hospital they were fuming and did the appointment at the hospital. Not been able to see any doctor since that was a year ago. Been trying weekly to get a appointment.
100% avoid if possible.

Steff B.

1/5

Receptionist does whatever they can to prevent patients from seeing a doctor. Appointment system is a lottery with limited bookings and only if you insist, will they try and book you an appointment. Usually the earliest is 6 weeks away.
After 4 generations of our family being served by Morrab, we are leaving.

Fern W.

5/5

I rarely review however I feel after having a positive experience at a really difficult time I wanted to say Thankyou to the most loveliest receptionist (I’m so sorry I didn’t remember her name) and Dr Medlock. The most reassuring and caring voices on the other end of the phone. Thankyou

Nadia G.

5/5

New to this surgery and to the area. On my first visit the receptionist was really lovely, professional, helpful,friendly and approachable. The doctor was even more so,unfortunately didn’t get her name. On my second visit, I was on time but the receptionist was busy with an elderly gentleman for about 7 minutes or so. I didn’t want to be rude and hover, so I sat down and patiently waited. By the time I got to receptionist I was 7 minutes late. (Different from the first time) she typed and said I had just arrived. I didn’t correct her. I ended up waiting over an hour. When I finally asked the receptionist, she told me she would send another message. I ended up being seen by someone else. I have honestly NEVER felt so uncomfortable or unwelcome in my life. Maybe I was just in the wrong place at the wrong time I guess.I have been back a fee times since this review. And I think it was just what I said it was. In the wrong place at the wrong time. The staff and doctors have been amazing in treating both my daughter and myself with care and the utmost respect. I thank them for their service.Forever grateful to the NHS

Rob

5/5

When I moved to Penzance 15 years ago I joined the surgery and was seen by Dr Armstrong he took a lot of time to listen to me and learn what was actually going on and I have built a trusting relationship with him , I have also been seen by Dr Rutherford and was awarded the same care and understanding , the receptionist have been polite and professional,most of the time. I have seen the way some people talk to them and I can honestly say it's disgusting they have a hard job .
I love the klink system as I don't really like going out to the doctors at the best of times and it saves alot of time for everyone all round especially if you have common sense, they get back to you usually the same day and obviously read them quickly.

Mathew H.

1/5

This doctors surgery is no fit for purpose. On multiple occasions my family has been let down by the doctors who seem to think that asking for a photograph and then either prescribing antibiotics or on one occasion when I sent pictures of blisters ( the size of a fifty pence coin ) on my 18 month old child's legs and feet that I had an email confirmation but then never a response from the doctor. My wife now has results that have been at the doctor's for Two days but no response despite several calls to the surgery, greeted by the rude and passive aggressive receptionist. We now plan on putting an official comment against this surgery. You have been warned do not use this surgery.