Moopen Dental Care Northampton - Northampton

Address: 54-56, Kingsley Rd, Northampton NN2 7BL, United Kingdom.
Phone: 1604722733.
Website: moopendentalcare.co.uk
Specialties: Dental clinic, Dental hygienist, Dental implants periodontist, Orthodontist.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible restroom, Gender-neutral restroom, Restroom.
Opinions: This company has 1022 reviews on Google My Business.
Average opinion: 4.2/5.

📌 Location of Moopen Dental Care Northampton

☎️1604722733

⏰ Open Hours of Moopen Dental Care Northampton

Monday: 8:30 AM–6:30 PM
Tuesday: 8:30 AM–6:30 PM
Wednesday: 8:30 AM–6:30 PM
Thursday: 8:30 AM–6:30 PM
Friday: 8:30 AM–4:30 PM
Saturday: Closed
Sunday: Closed

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👍 Reviews of Moopen Dental Care Northampton

Moopen Dental Care Northampton - Northampton

Omar K.

1/5

DO NOT REGISTER AT THIS DENTIST! Would rate 0 if I could. Myself and my family have been clients at this dental practice for years and it has gone massively downhill. Absolutely appalling service. No one ever answers the phones or even calls you back when you leave a voicemail. The reception team are shocking. And whenever you go in they are rarely on the phone and are wearing headsets so seems that they are just ignoring the phones.
Saw a lovely dentist who worked well with my son (who has additional needs and does not cope well with the dentist), dentist could see a large cavity and after a discussion said he would make a referral to the hospital for my son to receive treatment there for his cavity. Months went by and we did not hear anything, on his next appointment we asked the dentist again and he was surprised we had not heard anything and said the referral had definitely been made. Obviously we understand referrals and waiting lists are extremely long so we gave plenty of time...it has now been a year and we have had enough of waiting so we called the dental service at the hospital ourselves to be told there was no referral and they never received one. To say I am furious is an understatement! So naturally I have tried to call Shams Moopen to complain about this....and of course no one is answering the phone. Myself and my family shall be finding a new dentist ASAP, save yourself the bother and find a surgery with some degree of competence.

Charlie A.

1/5

I am a registered patient with Moopen Dental Practice. I had composite bonding on my front tooth to repair discolouration. It fell out the same day, I returned the next day for the dentist to redo it. When I got home I looked at my tooth, the dentist has used the wrong colour for my tooth. It looks bright yellow compared to the rest of my teeth. I have been trying to contact Moopen dental practise to get an appointment for weeks, it seems no one ever answers the phones. I sit on hold for hours and hours a day and can never get through. Honestly avoid.

Clizzle

2/5

Gone massively downhill last few years. Used to be really good but now they are just terrible. Every appointment I make gets cancelled and when I finally do get in I have to go back as the filling has fallen out after 3 days but of course they don't answer the bloody phone when you try to get back in. My actual dentist was Nick who's was very good but since he's left I see someone different everytime and since then the service has been awful. I'm going to find a new practice.

Amy L.

5/5

Had a dentist appointment today and I am more than pleased. The dentist had absolutely lovely customer service and was very polite. Very rare now for people to have manners or good customer service so this was a nice pleasant surprise and it made my day. They also did excellent work on my teeth cleaning and I'm very happy.

J

1/5

Dentists are good if you manage to get an appointment without them cancelling last minute over and over again. Always seems to be an emergency which i assume if a private patient has booked an appointment so they are cancelling the nhs patients. Phones are never answered, answer phone messages never answered, emails never answered. Last appointment over a year ago was over an hour late and receptionist was rude. Have only remained because the dentists are actually really good if they still exisit. Have been a customer for years and not had problems however it is now shockingly poor. If you like having you time wasted it might be the dentist for you.

Piotr M.

5/5

I had to wait a year, withstand three cancellations but eventually got my tooth done. It is beautiful. I take pleasure from watching it in the mirror. The appointment itself was an amazing experience. I will definitely come back. The dentist was handsome and dentist assistant very pretty. Cannot wait for the next appointment. Let's hope I won't have to wait another year.

Maxine K.

5/5

Moved here after Harborough Road became private. I've experienced nothing but the best treatment from the reception staff, from the assistants and from my dentist himself. That comes after he pulled my tooth out 2 hours ago! Thank you very much to all.
I was also seen very quickly due to a tooth infection, antibiotics changed immediately after first dose was making me poorly.
Cannot fault 5*

Kelly

5/5

I suffer with really bad anxiety and have a phobia of dentist. This was my first visit in over 15 years and they were amazing. I was spoken to directly and clearly throughout the appointment. Adaptions were made to suit my needs. I will be going back. I will be able to smile again. A plan is in place to support myself.
Ty