Modality Mid Sussex -

Modality Mid Sussex is a well-known community health center located in the heart of Mid Sussex. They can be easily reached via phone by dialing 1342713031 or by visiting their website at modalitypartnership.nhs.uk.

One of the key features of Modality Mid Sussex is their commitment to providing high-quality community healthcare services. They have established themselves as a trusted and reliable service provider in the region, offering a wide range of medical and health-related services to meet the needs of the local community.

When it comes to the location of Modality Mid Sussex, it is strategically situated in Mid Sussex, making it easily accessible for patients and visitors. This is particularly important for those who require regular medical attention or have mobility issues.

If you are considering using the services of Modality Mid Sussex, there are a few key pieces of information that you may find helpful. First and foremost, it is important to note that they are a community health center, which means that they specialize in providing primary care services to individuals and families in the local area.

Some of the specific services that they offer include general practitioner (GP) appointments, nursing care, and health education programs. They may also offer specialized services such as physiotherapy, mental health counseling, and dietary advice, depending on the needs of the local community.

When it comes to the opinions of patients and visitors, there are currently 19 reviews available on Google My Business, with an average rating of 1.3/5. While this may seem low, it is important to note that every healthcare provider will have some negative reviews, as no one is perfect. However, it is always a good idea to read through the reviews and consider the experiences of others when choosing a healthcare provider.

Reviews of Modality Mid Sussex

Andy Faulkner

1/5

Crikey, Goto the rapid care website, fill out a long form, then get an invite to book an appointment, my surgery is missing from the list, book the appointment, then have to ring it to get them to change to my surgery, I think if things don’t improve I will have to go elsewhere, which is a shame as Dr Wells is excellent.

bruce stocken

5/5

Well people ,when I phoned this morning
Hoping for an appointment It was answered very quickly and the receptionist was very helpful and knowledgeable.I was told the doctor would phone me back .I thought here we go (due to reviews) The team phoned me back and I have an appointment directed to the right person without wasting the GPS time so I think that is very good service. so let’s give the new system a chance people of East Grinstead

Frank Zappa

1/5

I am giving a 1 star as it is not possible to give 0 stars. I have not been able to get an appointment for over a year, despite phoning regularly. Reception tells me that all appointments are gone and to call again next week. When I call the following week, I get the same answer. I have also tried getting an appointment using their new online appointment system and, after spending 10 minutes going through the questions, get the same response that no appointments are available and to try again another time. It is clear that Modality are rationing the health care of their patients to make more profit. I have no choice but to change GP.

Sue Bingham

1/5

After 10 minutes of filling in a questionnaire I got a sameday appointment for 14.00 but it was at Modality Burgess Hill, not very local to East Grinstead!! Tried calling the number but it was for emergency calls only up to 14.30.
Pointless

JENNY SCARFE BECKETT

1/5

Recently I received a text asking me to book a review to discuss blood results. On phoning the surgery I was told to phone at 10.30am for an appointment which would be available earliest in three weeks.
I have phoned 3 days running now and been refused an appointment by the receptionist each time. Evidently 'a review' of test results is 'only a routine appointment,' and there are no appointments available.
I am not impressed by the service offered by this practice and would like information on who I can turn to for help in reviewing non-optimum test results.

Paula Ridley

1/5

Awful. My practice has gone into sharp decline since becoming part of Modality. I've left and am now receiving amazing care from another local surgery.

Keveta Jay

1/5

Called as the phone lines opened at 8.30am, was caller number 9 in the queue. Before I got down to number 5 in the queue, the recording changed to say there are no appointments left for today! I stayed on the line, to be told to use online triage or 111. If I want a non urgent appointment, I can phone next week, as they are all full until May, and can't be booked yet! If I walk into my surgery on any given day, I will find 3 staff behind the counter and one or two patients in the waiting room. This surgery has gone so far downhill since it became Modality that I'm surprised it hasn't sunk..

James Campbell

1/5

Appallingly bad. The doctors are great, if you can see one. Good luck with that bit though. The phone system and procedures are designed to make you give up. You’re supposed to call for appointments at 08:30, but when you do, they’ve run out of appts before you reach the front of the queue. So now I’m at an NHS walk in centre, where despite everyone trying their best, the wait time is 4 hours.