Meridian Fitness - Gym & Spa - London

Agustín T. O.

They sell it as "premium" gym with a spa, but everything is relative. The "spa" is quite limited and the showers could be cleaner. It has a sauna and a steam room but they are small and don't provide towels. Booking a "Couples Spa Day" was a bit fiddly. I called in the morning and they said they would reserve the spot for me, but when I called in the afternoon, just to confirm, they said the spot was taken by someone else. Then, the main room has too many apparatus but they are typically a bit awkward to use and it is lacking from a Wattbike and a sled, both included in most premium gyms. The classes are good, though. Good variety and the room upstairs is big and with plenty of natural light. I think the 3.9 rating (259 people) at the time of writing sounds about right. I am giving a 4 as it is the closest integer.

M M.

I absolutely love this gym club! The staff are always friendly, helpful, and sometimes offers workout advices, making it easy to stay motivated. The sauna and spa area are consistently clean and well-maintained, providing the perfect place to relax after a workout. The only downside is that there’s just one machine that hasn’t been fixed since I started my membership, but aside from that I highly recommend this gym to anyone looking for a great fitness experience..

N. J.

I'm a fairly new member, and so far, I'm happy with my choice. Obviously, it's more pricey than high street chain gyms, but for me, it's worth it. The place is clean, staff are friendly and competent, the gym is well equipped and doesn't get too packed, lots of classes available and it's nice to have the sauna & steam as an option. It's only £5 to bring a guest and they can enjoy all the facilities. I get a monthly massage with my membership and it's something I look forward to each month. I've tried a few different therapists and just had my best massage so far with Donelle. It was amazing! She was very thorough and clearly knew what she was doing and I felt soooo good afterwards. All in all, I would recommend this place.

kinooshka

Based on others reviews looks like the management could be a bit more understanding in solving problems, however personally I never had any. That being said I never tried to move appointments or pause the membership etc. Beeing going to this gym for more than a two years and 99% greeted by friendly staff.

The gym is generally good quality, could be a bit cleaner. During summer could use air conditioning more. Sometimes, but rarely classes are a bit too full but generally speaking I am very happy with the quality of them.

I see some reviews are saying that this isn't a premium gym - while I agree I think they're out of touch with gym prices. Premium gyms cost +£90 a month so in my opinion they charge a good price for what's proivided.

Generally speaking I am very happy with the staff, classes, equipment and appointments. There is room for improvement but definitely great value.

Edmond L.

Been with this gym for over a year, amazing location, fantastic facilities. The sauna and steam room are perfect to unwind my day. Since joining I've succeeded in my weight loss plan, the sauna definitely helped. Kash and his team has always been extremely helpful, given me little tips to improve my technique over time. Overall great gym for anyone in the area, also great value for money.

SATHYAJITH A.

I have been going Meridian fitness 2 years. It’s an amazing gym and there is spa and sauna. Staffs are awesome especially Edvin and Kash.

Mw Y.

Excellent service (friendly and professional) from Velnish the masseur as usual. She has strong and warm hands and works magic on the tight tissue on the body.
Front desk reception Kash is also excellent as usual, friendly, helpful and professional.
Great team at the Meridian Spa. Keep up the good work.

Sosha K.

This review is to express my dissatisfaction with your gym’s membership practices and customer service. When I initially signed up for a 3-month membership, I was under the clear impression that the contract was limited to that period. However, my membership was extended without my consent, and at no point during the sign-up process was it made clear that this would not be a 3-month subscription. This misleading practice is both unacceptable and unethical.

In addition, the membership fee was increased from £59 to £65 without any prior notice. This is highly unprofessional, especially considering that other gyms, such as The Gym Group, offer memberships for as little as £20 a month with superior equipment and better-qualified staff. Your facility does not justify the higher costs, and I believe your pricing structure lacks transparency.

Furthermore, after multiple attempts to cancel my membership via email, I have been met with extremely rude responses from your customer service team. Their dismissive and arrogant tone is a clear indication that they are untrained in proper customer relations. I have also noticed similar complaints from other members, which suggests that this is a recurring issue. It is apparent that your staff lacks the skills to handle customer concerns effectively, and this reflects poorly on the management of the gym.

Lastly, I am concerned about the overall safety standards in your gym. In my experience, it seems that your team is not adequately trained to conduct operations safely or manage the facility to a professional standard.

DO NOT JOIN THIS GYM