Macmillan Cancer Support & Information Service - University College Hospital - London

Macmillan Cancer Support & Information Service – University College Hospital: A Comprehensive Resource

For individuals and families navigating the complexities of cancer, the Macmillan Cancer Support & Information Service at University College Hospital (UCLH) stands as a vital and compassionate resource. This dedicated service, operating from its base at the Macmillan Cancer Centre, located at Huntley St, London WC1E 6AG, United Kingdom, offers a holistic approach to care, encompassing not only medical information but also emotional and practical support. The organization functions as a non-profit and volunteer-driven entity, reflecting its core commitment to patient well-being and community service.

Phone: 2034567890

Website: macmillan.org.uk

Specialties: Non-profit organization, Volunteer organization.

Other points of interest: On-site services, Wheelchair-accessible car park, Wheelchair-accessible entrance.

Opinions: This company has 40 reviews on Google My Business.

Average opinion: 4.9/5.

Detailed Information and Services

The Macmillan Cancer Support & Information Service at UCLH provides a wide range of services designed to address the diverse needs of cancer patients and their loved ones. These services are structured to offer both immediate assistance and ongoing support throughout the entire cancer journey. Here’s a breakdown of key offerings:

• Information Provision: A cornerstone of the service is the provision of accurate and up-to-date information regarding various cancers, treatments, and potential side effects. Trained professionals are available to answer questions, clarify diagnoses, and help individuals understand their treatment options. The website, macmillan.org.uk, serves as a comprehensive online resource, offering a wealth of articles, guides, and support materials.
• Emotional Support: Facing a cancer diagnosis can be incredibly emotionally challenging. The service offers access to trained counselors and support workers who can provide a safe space for individuals to discuss their feelings, anxieties, and concerns. Group support sessions are also regularly organized, allowing patients to connect with others who understand their experiences.
• Practical Assistance: Beyond emotional support, the service assists with practical matters such as navigating the healthcare system, accessing financial assistance, and managing side effects of treatment. They can provide guidance on things like benefits, travel, and symptom management.
• On-Site Services: The Macmillan Cancer Centre itself offers a welcoming and supportive environment. The facility boasts crucial amenities including a wheelchair-accessible car park and wheelchair-accessible entrance, ensuring accessibility for all visitors.

Why Choose Macmillan at UCLH

Several factors contribute to the exceptional reputation of the Macmillan Cancer Support & Information Service at UCLH. The average opinion of 4.9/5 on Google My Business reflects the consistently positive experiences shared by patients and their families. This high rating underscores the dedication of the staff, the quality of the services provided, and the overall compassionate atmosphere. The fact that the service is non-profit further solidifies its commitment to prioritizing patient needs above all else. The reliance on volunteers adds another layer of personal connection and support, fostering a sense of community and understanding.

Accessibility and Location

The strategic location of the Macmillan Cancer Centre within University College Hospital significantly enhances its accessibility. Situated in central London, the centre is easily reachable by public transport. The availability of a wheelchair-accessible car park and wheelchair-accessible entrance demonstrates a strong commitment to inclusivity and ensures that individuals with mobility impairments can access the services they need without barriers. This commitment to accessibility reflects a broader organizational ethos of providing equitable access to support for all cancer patients.

Community Support and Resources

The service is not solely focused on individual support; it also plays a vital role in connecting patients with wider community resources. They can link individuals with local charities, support groups, and other organizations that offer specialized assistance. The team understands that navigating the cancer journey often requires a network of support, and they are dedicated to facilitating access to these valuable resources. The Macmillan Support Line, accessible via the website, provides a crucial point of contact for individuals seeking information and guidance.

👍 Reviews of Macmillan Cancer Support & Information Service - University College Hospital

Nicholas M.

1/5

Modern spacious building with some helpful staff. However the Haematology was incompetent. She ran some blood tests and found my D-Dimer was very high. But failed to advise my GP or myself, she sat on the information for a few months. I'd experienced 2 strokes so it was imperative those results were provided right away.I could have had a another blood clot and resulted in a disabilitating stroke. Unbelievable how blase some consultants can be. She was head of the department.

Sarah F.

5/5

I just love this place! My entire chemo process was done at Macmillan and I simply have NOTHING to complain about, incredible staff, wonderful nurses, 100% cleanliness.
5 stars
I just have to thanks a lot x

sharon G.

5/5

When you have to go here one is already anxious and a tad fearful. The receptionist was really lovely. He explained where we had to go snd made sure we were well taken care of. Thank you 😊

Ndubuisi U.

5/5

Great hospital, keep up the good works in delivery safe care for cancer patients

Abdullah A.

5/5

To be honest, the staff are excellent, especially the nurses from the Philippines.

Paul S.

5/5

Very caring hospital staff very attentive and polite cannot recommend enough full five stars

Alice C.

5/5

Thank you for everything ❤ you do. U R amazing 👏 💖 💗 💓 💛 💕 👏

Janmeet S.

5/5

Polite staff and medics,appointment went on time

Martin R.

1/5

Modern spacious building with some helpful staff. However the Haematology was incompetent. She ran some blood tests and found my D-Dimer was very high. But failed to advise my GP or myself, she sat on the information for a few months. I'd experienced 2 strokes so it was imperative those results were provided right away.I could have had a another blood clot and resulted in a disabilitating stroke. Unbelievable how blase some consultants can be. She was head of the department.

Sarah F.

5/5

I just love this place! My entire chemo process was done at Macmillan and I simply have NOTHING to complain about, incredible staff, wonderful nurses, 100% cleanliness.
5 stars
I just have to thanks a lot x

sharon G.

5/5

When you have to go here one is already anxious and a tad fearful. The receptionist was really lovely. He explained where we had to go snd made sure we were well taken care of. Thank you 😊

Ndubuisi U.

5/5

Great hospital, keep up the good works in delivery safe care for cancer patients

Paul S.

5/5

Very caring hospital staff very attentive and polite cannot recommend enough full five stars