Long Suttons - Spalding

Address: Trafalgar Square, Long Sutton, Spalding PE12 9HB, United Kingdom.
Phone: 1406362081.
Website: suttonsmedicalgroup.co.uk
Specialties: Doctor.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Toilet, Appointments recommended.
Opinions: This company has 17 reviews on Google My Business.
Average opinion: 3.8/5.

📌 Location of Long Suttons

Long Sutton Medical Centre: A Comprehensive Overview

Nestled in the heart of Trafalgar Square, Long Sutton, Spalding, PE12 9HB, United Kingdom, the Long Sutton Medical Centre has been a beacon of healthcare for the local community. With a phone number of 1406362081 and an official website at suttonsmedicalgroup.co.uk, the medical centre is easily accessible for appointments and inquiries.

Specialties and Accessibility

The Long Sutton Medical Centre specializes in Doctor services, ensuring a broad range of healthcare needs are met. The centre is commendably wheelchair-accessible, featuring a dedicated car park, entrance, and toilet facilities for individuals with mobility impairments. Toilets are also available for general use. The centre recommends making appointments in advance to ensure a smooth and efficient visit.

Staff and Patient Experiences

With 17 reviews on Google My Business, the Long Sutton Medical Centre maintains an average rating of 3.8/5, indicating a generally positive patient experience. Patients have praised the staff's professionalism, kindness, and helpfulness. The receptionists are often noted for their efficiency and willingness to assist, even during busy periods.

One patient noted the improvement in the surgery and the helpfulness of the receptionist despite the challenge of securing an appointment. Another patient commended the pharmacy staff for their efficiency and quick service in obtaining medication before a bank holiday weekend.

However, some patients have expressed difficulty in contacting the surgery by phone, particularly in the mornings, due to a lengthy message before selecting preferred options. Despite this, patients consistently praise the staff's friendliness, approachability, and courtesy across all professions.

Location and Contact Information

Address: Trafalgar Square, Long Sutton, Spalding, PE12 9HB, United Kingdom
Phone: 1406362081
Website: suttonsmedicalgroup.co.uk

Recommended Information for Patients

  • Ensure you make an appointment in advance to visit the medical centre.
  • Be prepared for a lengthy message when phoning the surgery, especially in the mornings.
  • Take advantage of the wheelchair-accessible facilities and car park if required.
  • Acknowledge that there may be difficulty securing an appointment at times due to high demand.

👍 Reviews of Long Suttons

Long Suttons - Spalding
Jill D.
4/5

I must say that the surgery has improved. I haven't been able to get an appointment to see my doctor for a couple of weeks. However, the receptionist who I spoke to was very kind and as helpful as she could be, given the circumstances.

The pharmacy staff helped me get my medication before the Bank Holiday weekend. They do their jobs efficiently and quickly.

It is sometimes difficult to telephone the surgery, especially in the morning, and there is a long-winded message before you can select your preferred option.

The staff in all professions here are friendly, approachable, and courteous.

Long Suttons - Spalding
Debra K.
5/5

Receptionists very helpful and friendly and more often than not I've been able to secure a Drs appointment same day, last five times with my registered Doctor which was extremely helpful. Pharmacy team are very friendly and knowlegable and it's extremely helpful to be sent a txt confirming medication ready to collect. Overall, the surgery is kept clean and plenty of information on show about a variety of medical conditions as well as help available. There are a lot of problems within the NHS and not being able to book an appointment is often raised, I'm pleased I've not experienced that at Long Sutton Medical Centre.

Long Suttons - Spalding
Kathryn C.
5/5

Wonderful caring staff, everyone so kind and helpful. We are truly Blessed to be looked after by Long Sutton Medical Practise.

Long Suttons - Spalding
Simon U.
1/5

Long lines at reception with just one receptionist when there are staff in the back office staring at computer screens. Not much patient care constant battle to get prescriptions

Long Suttons - Spalding
Amy S.
1/5

Phoned, reception staff very rude and dismissive. They need to be more caring as a missed opportunity for someone who has plucked up the courage to get an appointment for a condition that could potentially be serious. They are busy but shouldn't detract from customer care.

Long Suttons - Spalding
Darren B.
1/5

Overly long, 1min 20s, recorded telephone message especially when they expect you to keep ringing up for the chance to speak to a doctor. Very rarely get an appointment when you do ring and happen to get through. Go somewhere else ..

Long Suttons - Spalding
kevin R.
1/5

WEB PAGE STATES THAT PATIENTS WILL BE SEEN "IN THREE WORKING DAYS" - WHY THEN HAVE I BEEN TOLD THAT I WILL HAVE TO WAIT TWO WEEKS TO SEE A DOCTOR REGARDING THE RESULTS OF MY SCAN TAKEN AT BOSTON HOSPITAL YESTERDAY? I HAVE ALREADY HAD TO WAIT FIVE WEEKS FOR THE SCAN!!

Long Suttons - Spalding
Lisa S.
5/5

Very helpful staff, there is a need to line up outside to go in but due to current circumstances everyone expects to queue to go in so not a problem

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