Carole O.

It is custodial not care ,watch ,give pills
Make judgements
Staff Stand around watching not sitting talking to people not learning about the person the individual

Severe hearing loss how can someone with severe hearing loss be assessed how can that assessment be relied upon ? How can that assessment drive treatment how can needs be assessed? and addressed?
Severe hearing loss is a disability it can and does lead to inappropriate answers to questions to guessed answers because the question has been assumed not accurately heard

I believed the days of custodial care were long gone cavendish ward has altered my thinking it is truly custodial it’s is visually custodial . people are watched not interacted with

I am appalled with what I have seen what I have experienced on cavendish ward the way I have been treated
The assumptions made by staff inaccurate statements by staff inaccurate judgements subjective statements not objective care
Not meeting accurately assessed needs flawed assessment process
Why is not care in the community considered? familiar surroundings familiar people . home usual routines pattens of behaviour enabling cavendish ward is disabling
Why is distress judged to be agitation ? My partner is genuinely distressed being confined this is judged as agitation no it’s distress sobbing is not agitation it’s distress
Why does no one listen to the nearest relative who intently knows the person
Why is there no cohesive discharge planning early with nearest relative as a partner
I am told not asked ,my views dismissed
Cavendish ward is a soulless bland under stimulating environment

M B.

Talking therapy, there talk is false. Again had an appointment cancelled , don’t look like any one there does there job, very poor staff , pull plug on poor service.

A T.

Maybe they don’t use torture methods.. But their methods are still evil , just covet narcissistic and sociopathic methods/ cruelty to the most vulnerable patients.Maybe they can send someone undercover with surveillance footage.

Lim M.

Lack of mismanagement, bullying and fighting of patience which is inappropriate. The staff are doing less work with the patience which could lead to lost of life. So highly disappointed with the way they operating 👎🏾👎🏾👎🏾

Alicebertalopes A.

People ignore you sometimes don’t take shower the patients upset each others many off the patients smell some off the patients is antisocial

Linda

Really poor therapy service, failures in linking to other mental health NHS services, staff always late for sessions (and cutting them short), rude and absolutely not trauma-informed.

Danielle B.

Really dirty ward
Staff didn’t even show me around I was left in my room really anxious scared to say anything scared to go for a shower or even eat or drink with how dirty and untidy it was staff didn’t even search me on arrival and just seem like they couldn’t be bothered

Victoria K.

Lovely staff especially rachel on nights miss u blessing