Latchford Medical Centre - Warrington

Thomas D.

This surgery provides the best service I have ever experienced in 18 years of my residency in UK.
Reception staff is very helpful and doctors are just great.
I have read some of the negative reviews and cannot agree with any of them. People just love to complain don't they? Other surgeries I have used in the past are not. Patch on this one. Many thanks to all staff.

Marioosh

Received adequate help on number of occasions. Overall happy with the help received, however there was a little bit of lack of referring to specialists, where it was just prescribing medicine instead of further discovery into underlying problems/causes that would be useful. Initial contact and service overall was great.

Yvonne S.

Can’t thank the doctors and staff at Latchford medical centre enough! They have responded very quickly recently to both my husband’s and myself’s medical needs. They always respond quickly to our e consultations on line. Thoroughly recommend them. Thank you Latchford medical centre 🙏

Mandy J.

I have had so much support from Laura and other staff with regards my daughter health and passing.
I really cannot thankyou all enough xxx

Andrew S.

I have been with Latchford Medical Centre since 2012 and all the Doctors and Staff have always been polite, friendly, helpful, and provide a excellent service. I would recommend Latchford Medical Centre to everybody. Thankyou to all the Staff.

Jason L.

Absolutely dreadful.

They took a medical sample from me in January.
I have been waiting for letters or a phone call or even a text message to let me know the outcome.

I was told 'it may be a while to hear back from us' so I waited patiently.

Almost 3 months I couldn't wait any longer so I phoned.

It took 20 minutes to get through.
The snotty receptionist told me that they had it back a week after it was taken and there is 'no further action required' despite me still having issues.

I asked, why don't you let people know that rather than leave them waiting/stressing?

She said "we have millions of patients, we can't let EVERYONE know"

Revolting.

Rachel D.

Where do I start….. too many huge fundamental mistakes. Also their systems for making appointments, reviews, repeat prescriptions and calling them have so many barriers it makes it nearly impossible. As for the elderly, do they expect them to have Smart phones, emails and internet access? I sat in the waiting room (before COVID) and listened to the receptionist telling an elderly man, he looked in his 80s, that he could not ring for an appointment he had to register for E-Consult online to make an appointment. The poor bloke explained, many times to her that wasn’t possible as he didn’t have the technology, but she insisted and kept repeating it until he walked away upset. I would personally register elsewhere.

L V.

Great practice with lovely staff who are always happy to help. I have 3 Children so I’m constantly contacting the practice to discuss various illnesses/ailments…! Plus my own! Messages and requests are usually picked up the same day. Can’t ask for more. All the doctors and nurses are lovely especially Dr Wong and Hayley Lovely people. Thank you everyone 🙂