Lanarkshire Medical Group - Glasgow

When searching for medical services in East Kilbride, Scotland, Lanarkshire Medical Group stands out as a notable option. Located at Greenhills, 20 Greenhills Cres, East Kilbride, Glasgow G75 8TT, United Kingdom, this facility is easily accessible. You can reach them at Phone: 1355236331 for any inquiries or appointments. Their official website, lanarkshiremedicalgroup.co.uk, provides comprehensive information about their services and achievements.

Lanarkshire Medical Group specializes in Medical Center and Medical Clinic services, offering a broad spectrum of healthcare solutions. For those interested in their specialties, the emphasis on medical center and clinic services suggests a focus on both routine check-ups and possibly more specialized care, depending on the availability and specifics of their services.

A key point of interest for potential visitors is their commitment to accessibility. The clinic boasts a wheelchair-accessible car park, wheelchair-accessible entrance, and wheelchair-accessible toilet. This makes it a welcoming space for individuals with mobility challenges, ensuring that everyone can receive the care they need without barriers.

However, it's important to consider the feedback received. On Google My Business, Lanarkshire Medical Group has garnered 191 reviews, with an average opinion of 1.6/5. This average suggests that while some patients have had positive experiences, there are numerous areas where improvements are sought after, indicating a range of patient satisfaction levels.

For someone looking to understand more about what Lanarkshire Medical Group offers and how it serves the community, visiting their website is highly recommended. The website likely provides detailed insights into their services, staff qualifications, and patient testimonials, which can offer a clearer picture of what to expect. While the average opinion might raise concerns, it's also an opportunity for prospective patients to reach out directly to the clinic with any specific questions or concerns they might have.

👍 Reviews of Lanarkshire Medical Group

Marshy M.

1/5

Contacted via telephone to make an appointment 6 times over the course of 3 days. Each time held in a queue and when eventually placed as number 1, the phone rang out for 25 minutes, I ended the call each time which seems to be the experience of many who have left a review. A complaint has now been submitted to NHS Lanarkshire. This GP practice must be held accountable as they are failing in their statutory and regulatory duty in providing a GP service. More people need to escalate their concerns, it is wholly unacceptable! Greenhills Medical Centre, Alba Medical Group, you are failing your patients and your duty of care!

lauren C.

1/5

Whilst I was with the surgery it was impossible to get through on the phone or get an appointment. I have now left and I am still experiencing a terrible service, spent hours getting to talk to anybody on the phone then they requested I email. I have been waiting over 9 days for a reply to an email requesting my toddlers medical records to proceed with his care and emailed again with no reply. I have also been trying to call all week including today and cannot get through via the phone, I am actually disgusted that this is allowed to happen. My new surgery is amazing and so helpful so glad I left this one 🙁

Andy F.

1/5

Getting an appointment is almost impossible. Also they will answer and hang up the phone
instantly when busy.
If you are ill, you are better praying or practicing black magic than trying to get any medical help from this establishment.

Jean E.

1/5

Some Reception staff quite abrupt, When no just cause, could see the point if ,Patients were rude to them, But this is not the case. Patients are frustrated when holding on the phone for hours ,then you cannot get an appointment, and told to try again next day. Then the same.

Kieron W.

1/5

Was taken into A&E with broken ribs and a punctured lung, so been off of work since. first few days kept getting the "call back at another time" then eventually this morning at 9am I managed to get through, I asked if I could get in contact with someone regarding a sick line for work, was told I could only do this with an appointment, but there were no appointments available at all! I don't need to be seen, I have had help, I simply need a sick line so I can get paid by my employer but it seems impossible to get one because this medical practice is so useless. Please avoid avoid avoid.

Warren A.

1/5

The staff are great, but your chances of actually getting an appointment are very slim. Hopeless phone service. Repeat prescription phoneline recently discontinued. Big queues at the surgery if you need to arrange / discuss prescription or anything. When phoning,
a 52 mins wait one time, and cut off when 7th in the queue the last time. Just had a message to get an appointment to discuss bloods results. Fat chance. Looking at other practices.

Kaos K.

1/5

Only been a patient here for around a year. But it's probably the worst medical practice I've ever encountered. It's poorly run, can't ever get an appointment, and phone lines are just beyond usable. How this has been allowed, I'll never know. It really is a shoddy shoddy practice.

Nicola H.

1/5

I’ve been at this doctors for 40 years and it is a shell of a practice it used to be. Can never get appointment, hardly any doctors.