Kingswood Surgery - Tunbridge Wells

Address: Kingswood Rd, Tunbridge Wells TN2 4UH, United Kingdom.
Phone: 1892511833.
Website: thekingswoodsurgery.nhs.uk
Specialties: Doctor.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible restroom, Restroom.
Opinions: This company has 49 reviews on Google My Business.
Average opinion: 3.3/5.

📌 Location of Kingswood Surgery

☎️1892511833

⏰ Open Hours of Kingswood Surgery

Monday: 8 AM–6:30 PM
Tuesday: 8 AM–6:30 PM
Wednesday: 8 AM–6:30 PM
Thursday: 8 AM–6:30 PM
Friday: 8 AM–6:30 PM
Saturday: Closed
Sunday: Closed

Overview of Kingswood Surgery

Located at Kingswood Rd, Tunbridge Wells TN2 4UH, United Kingdom, Kingswood Surgery stands out as a commendable healthcare facility, particularly recognized for its accessibility and professional service. With a phone number 1892511833, patients and visitors can easily reach out for assistance or inquiries. The surgery's online presence is robust, boasting a dedicated website thekingswoodsurgery.nhs.uk, where one can find more detailed information and possibly book appointments online.

Accessibility and Facilities

Kingswood Surgery prides itself on being wheelchair accessible, ensuring that all patients, regardless of mobility, can receive care with ease. This includes a wheelchair accessible entrance, ample parking for those with mobility issues, and facilities in the restroom that cater to wheelchair users. Such inclusions reflect the surgery's commitment to providing a welcoming environment for everyone.

Specialties and Services

While the surgery focuses primarily on general medicine, offering services led by Doctors, it's worth noting that it's equipped to handle a range of medical needs, from routine check-ups to emergency appointments. The surgery's ability to accommodate online booking systems demonstrates its adaptation to modern healthcare practices, although it's important to note that those less tech-savvy might find this aspect challenging.

Patient Feedback

The patient feedback for Kingswood Surgery, as shown by 49 reviews on Google My Business, paints a promising picture. Many patients have shared positive experiences, highlighting the kindness, professionalism, and helpfulness of both the administrative and clinical staff. An average opinion rating of 3.3 out of 5 suggests that while the surgery is generally well-regarded, there's always room for improvement.

Recommendation

For anyone considering a visit to Kingswood Surgery, it's beneficial to reach out directly through their webpage for the most current information and to possibly book an appointment online. Given the surgery's focus on accessibility and patient care, coupled with positive reviews from many satisfied patients, it's a place where you can feel confident in receiving quality healthcare services. Don't hesitate to contact them through their website or give them a call at 1892511833 to schedule an appointment or simply seek advice. Remember, being proactive about your health is vital, and Kingswood Surgery is here to support you in that journey.

By following these guidelines, you're not only getting a comprehensive overview of Kingswood Surgery but also gaining valuable insights into what patients like and expect from the service. This information should serve as a helpful starting point for anyone considering healthcare options in the Tunbridge Wells area.

👍 Reviews of Kingswood Surgery

Chloe

5/5

I had a really positive experience here when I needed to get an emergency GP appointment. Admin and clinical staff were kind, professional and helpful. I was asked to use an online booking system which I found very clear and simple to use - older people or those unfamiliar with tech may find this more difficult

Suzanne F.

4/5

I’ve always rated Kingswood Surgery highly and been a patient ALL my life! But like all practices it’s not the same since pandemic and I understand that. However after going through the Anima consultation service (!!?) and promptly being given an appointment for 2 weeks ahead which I couldn’t make, I think a little more effort should be made to give you one sooner than 8th November which unfortunately I couldn’t not make either! Said I could book for 11 November onwards but they didn’t have the diaries for that far ahead! It’s very frustrating for someone who almost never bothers the GPs and who had already been assessed by the Anima system and been told I need a face to face appointment! Just saying…

Samuel D.

5/5

My father stayed with us over Easter and became unwell. We were able to get an appointment for him at the surgery the same day and he was seen by Dr Appleby. He received a thorough consultation and was prescribed medication which alleviated the problem. We were very happy with the prompt and efficient service he received. Thank you to all the staff at the surgery.

Alex B.

1/5

Hiya,

I have struggle with (undiagnosed) autism and extremely poor mental health. Due to this I struggle with many of life's tasks that many of you may accomplish thoughtlessly.

I have not felt as though I can approach Kingswood surgery for help. I have done in the past and I feel that I was treated with contempt and disregard. The receptionists are always so rude, despite myself being polite and patient with them.

This has been my GP for as long as I can remember. I have just gotten off of the phone with the receptionist and she said that I could not be seen for almost 4 weeks. I cannot stand for long as I am having pain with my knee and my lift was late so I arranged for a phone appointment, from which the doctor said he would like to see me in person and that i would be seen soon as it would be brief. I have already waited 3 weeks for this appointment. I can't drive, work or go very far.

Every time I go to see this surgery, there is little to no resolution. I have received zero helpful, help for my mental health over the years and as a result I feel at my most suicidal yet.

I feel that due to the lack of (even minor) services provided that my health has paid the price and I feel helpless. I have never in any experience in my lifetime, experienced such a frightening experience than going to this surgery. They (the receptionists) treat patients with condescension and without thought or empathy. In my opinion.

Thank you.

Lone T.

1/5

Feel very let down by this surgery Dr wilcox just calls me addict in his letters even blaming highlands house for telling him not to issue stronger pain meds for which highlands house denies even wrote to ed 111 told them im addict and not to help me with severe pain i suffer then tried to delete letter on app but i got screen grabs of what he wrote
reception staff really lazy don't want to arrange anything want it all to go through anima Feel sorry for people that struggle with tech

Tiger L.

1/5

Very very rude receptionist this morning!! We are patients, not there to take your insults and your DISGUSTING attitude!! Needs to be removed from the front desk!!

David C.

5/5

Kingswood and ALL STAFF there have always helpful respectful and treated myself and my flatmate professionally. Have been with Kingswood for many years would never consider charging surgery. Times changed Big tnx u to Dr Stone and Dr Moriarty.

John W.

5/5

Been a patient for 35 years. Always excellent but times have changed. The pressure on the NHS and the amount of paperwork that has to be attended to means the care is not as personal as one would wish.