Keats House Dental Surgery - Harlow

Jane D.

Best dentist EVER! I’m a very nervous person when it comes to dentistry, but the staff on the desk are friendly and welcoming and my dentist is just wonderful. He’s gentle, greets me by name when I enter the room and he puts me at ease with friendly chat before he starts.
I no longer worry about trips to the dentist, and though I wouldn’t say I look forward to my 6 monthly check up I definitely don’t dread them anymore.
Thank you to everyone at the practice for being so understanding.

Daisy

Been going here for about a year now and service and experiences are really good. My partner has also started coming here and he had his first appointment last week and he really likes it too! Definitely recommend!

Jenna O.

The reception desk staff gave me an iPad to fill out multiple forms for myself and my kids and then got impatient when I hadn't finished in time. The public areas were really worn and unclean. I told my kids not to touch anything because it looked like the place hadn't been cleaned in years. The bathroom was in a very awful state and not clean either. Again, I told my kids not to touch anything. The treatment rooms seemed fine in terms of cleanliness. Worn but not dirty per say. The dentist forgot to apply fluoride to my kids' teeth. Luckily my daughter remembered before we got into the car to leave. Otherwise the service was good. The Dentist was calm and gentle with my kids which is the most important thing. But, again, the public areas are in desperate need for a cleaning / updating.

Karen A.

I've been using this Dental Practice for many years and cannot review it highly enough.
The Practice Manager, Debbie, is very professional and will do her best to help you, but more than that she is kind and empathic , just what you need as an anxious patient.
I'm lucky enough to have Miss Shivani Patel as my dentist. She understands my anxiety and always puts me at ease. I would let her do any kind of treatment on my teeth!
Thank you to everyone at Keats House Dental Practice, you're all very valued.

James M.

Hi everybody came to a quick appointment that was given to me on FRIDAY 07/02/2025. All staff really lovely as usual. Saw Jasel Patel who is a very good dentist, made me feel very relaxed thanks highly recommend Keats house dentist, best wishes Jacqueline Hyde

Rachael Z.

I have no faith in my dentist here. And there's been an issue with their "NHS rules". After my filling, which has not been done correctly, they refuse to see me again without charging me again (check up, and then filling fee, again) because I left it too long to contact them. Problem being, nobody told me there was a 2 month cut off date, and I had a death in my family so it got left a little longer than I planned. No consideration was shown. Very disappointed.

Amanda

If you are a nervous patient or have a child with ADHD I cannot recommend this dentist any higher. They are extremely friendly, calming, they are more like a family and have a high regard for our community. My son of 12 actually likes visiting this dental practice. As do I. Definitely a 5 star review!

East H. R.

Shocking treatment of a nervous patient who missed an appointment due to anxiety. They were waiting outside for someone to help them in but there was no answer on the phone.

When they have tried to rebook they were told that no more rebookings for this patient.

Thats the state of the NHS